Michaels

I stopped in to the Roosevelt Blvd. location yesterday to see if I could find some canning supplies. I haven’t canned in many years but with a bumper crop of blackberries and tomatoes to store, I figured where better to go than a craft store.
My problem was not that the store didn’t carry the canning tongs or pectin that I needed, which I thought was strange since canning jars were available, but that the young girl in charge was so rude and obviously annoyed with me.
She was the first employee I saw after walking the store to see if I could find the supplies I needed so I asked if Michaels carried canning supplies. I was clearly bothering her. She rolled her eyes, pointed to jars and walked away at a pace that said, «Don’t bother me».
After not finding the tongs I needed, I saw her again by the register and asked if they might be somewhere else. Again she rolled her eyes and spat, «I guess not then». I smiled and put down the few items I had in my hands and left. What a bad experience.
Many years ago, I managed a womens clothing store and I know how to take care of a customer even if I didn’t have what they were looking for so that when they were looking for what I sold, it was my store they’d come back to.
Smarten up Michaels!

Great selection of pretty much anything you need. Awesome store that gives you so many great ideas when you walk around. Just make sure you know what you need and where to find it. Had to walk around for 20 minutes to find a staff member. The staff at checkout were just ignoring us. When we did find someone we had to explain to her 5 times what we were trying to do and what we needed. She was very un knowledgeable and stared at us with a blank face. She ended up sending us in the wrong direction. Other then the staff, the store is great!

Michael’s is a one-​stop-​shop for all of your crafting needs. My wife likes to come for the scrap booking supplies and the seasonal decorations. You can always find a good sale going on, and half the time you can find what you’re looking for in the clearance section. The staff does a great job keeping the store tidy and organized, and are very kind and helpful. This store also carries high quality products. Anything bought will not be disappointing!