Midas

Don’t give this place any of your business or patronage. Never mind that I was overcharged for an alternator installation, today I just wanted to get some records on the service.
They already had the place practically shut down an hour before closing. When asked for some customer service, the staff was pressuring me to leave on this simple request to retrieve records. Unprofessional is just adding insult to injury.

Brought my car in for an oil and filter change. Was in and out within an hour. Pointed out certain maintenance issues and gave them to me in wriing. I will be back…
Joe

I’ve had my car for over 8 years and experience has taught me a thing or two about cars and general costs to fix things. That being said, I like the guys at Midas. They’re straight shooters. The explain things without making you feel dumb. That is especially nice if you’re a woman because, from time to time, you’ll have mechanics talk down to you.
I’ve had experiences with mechanics bullshitting you and pressuring you to fix things. Not these giys.
If they find something they let you know whether or not its a serious issue that needs to be taken care of ASAP or if its not immediate, in case you don’t have the money. Unlike other mechanics, they don’t pressure you to do fix something that isn’t a serious issue.
Overall good experience. The receptionist can be a bit gruff with people but never rude. Be warned, they have a ridiculously small tv in the waiting room so drop off if you can or, if you decide to wait, bring a book or make sure your smartphone is charged to do some web browsing.

I’ve been coming here for a couple years now and I always get great service. Even though I moved two hours away, I still drive here to get work done.

I had a very similar experience as Ada M — I took my car there for a routine inspection and they wanted over 1200 worth of work to pass it! Most of that cost was them wanting to replace both of the rear brake hardware, which was total BS. Never go here.

(This happened a year ago, but I can’t imagine the service being too different.) My Honda had been maintained by my parents until I requested they ship it from Texas for my new job here in Philly. I took it to Midas to get an oil change. During my visit, the owner/​manager (?) gave me some car talk that basically translated into my car needing new brakes — if not now, within a year — which would cost about $ 300 – 400. Because he had a daughter around my age, he stated he understood about the possible financial difficulties I may have as a new young working adult and he graciously offered me a payment plan. Admittedly, I’m a little green about cars (but not enough to give in) so I called my dad and relayed the information to him. Good thing I called because apparently my uncle (who is a Honda mechanic) had checked out the car before they shipped it to me and said 1) everything about the car was fine, including the brakes and 2) they had JUST changed the oil before shipping. So thanks, Midas, for the oil change I didn’t need (…I know, that’s my own fault) but really, super thanks for trying to take advantage of me because I’m not knowledgable about cars. Or because I’m a woman. Either way, I am not returning.