This is a new location nestled between the Russian video store in this plaza, and the Pizza Hut/Wing Street.(This plaza is adjacent to the Einstein Hospital on Bustleton Ave.) Their lobby is spacious, but there is no TV, few magazines, and usually no one at the desk. Actually I have only ever seen one staff person working there at a time. So if you need to get blood drawn or to come here for any other reason you should call ahead(1−800−377−8448) and make an appointment. They will take appointments before walk-ins. Other than that the are very efficient at find the vein and taking blood with minimal discomfort. But still I hope to not need their services again anytime soon. P. S. As an FYI you cannot use your cell phone in their lobby, not even to text, they will yell at you for it.