Walgreens

Let’s start off with the reason why I’m rating a Walgreens. The clerk there handed me my receipt upon checkout and kindly asked me to do the survey on my overall experience. Unfortunately the survey had to be completed within 72hrs but I waited too late. So my review is fueled by guilt. Why? Because the clerk, Mario, was probably the most helpful employee who’s ever assisted me. Instead of pointing me to the aisle the gift cards were, he escorted me to the actual rack. And when I wasn’t able to locate Almond M&M’s, he found them for me. While it may merely seem like he was just doing his job, it was the manner and professionalism with which he handled it. True epitome of Customer Satisfaction.

I’ve been a consumer at this Walgreens for years! The staff are very nice, polite & accommodating. The store had a good selection of everything from makeup, to snacks, gifts, drinks, medical supplies, household supplies (laundry, cleaning, pet) & kitchen items & garage/​fit it items (WD-​40, rope, duct tape, light bulbs) Their pharmacy staff is very accomodating, pleasant & take a sincere interest. My only issue is the wheelchair/​mobility — access they installed a lift to accommodate for the approximate 5 stairs. The original lift was broken for far too long. They finally replaced it & it worked wonderfully for the first few months but this one as well has been malfunctioning for months (I finally had them jerry-​rig it with rope, duct tape & command clips). I’d give this location a 5 if it wasn’t for the continous access issues (& yes I could go to another Walgreens there are 4 others, however this is conveniently located & because of access issues the pharmacy staff who are educated on my health & medication history so they can catch any potential problems & because of the convenient location they have been able to deliver my prescriptions to me.

I usually go to this Walgreens location a lot because it’s the closest to my house. They generally have good deals from time to time; you just have to look.
Now, there’s nothing «extra special» about this Walgreens, except one of their employee’s. I believe her name is Lisa (Beautiful, African-​American lady with short, somewhat blonde hair). She was probably one of the kindest, genuinely nicest people I’ve every met. She immediately saw that I needed help and directed me to what I was looking for (gift cards) in person.
She also saw that my hands were pretty full and immediately went to go get me a basket. I told her that wasn’t necessary because with a basket, I’ll buy the store. She laughed. She told me that she had a register (in cosmetics) that was open, so she could take me right away. She helped me with the stuff that was starting to fumble out of my hands and took me to her register. We shared a nice, warm conversation about our cats.
Again, nothing «super special» about this store, except for Lisa (I hope that’s her name). She’s the only reason I gave 5 stars and took the time to right this review (I’ve been going to the store for nearly 7 years and this is the first time I bothered to write them a review). Never met somebody in a customer service position that is so nice, friendly, warm, compassionate, etc.
I’ve never seen her there before so, GREAT addition Walgreens!

I only get prescriptions here. They’ve even mailed them to me at no cost when I was out of town helping a sick family member (my insurance only works in one state). A huge relief!
Everyone I’ve ever dealt with at the pharmacy was at least courteous, most of them nice, and a couple extremely nice. The ones who are extra friendly are also super knowledgeable and fast, so this leads me to believe they probably like their job. Either way, they’re good at it. I’ve been especially impressed with service from Abby.

The Pharmacy here is awful! They have screwed up my refills so many times and lost my prescriptions. They are very frustrating to deal with. I am very happy to move on from this place and take my business elsewhere!
I do agree that the staff for the store is helpful and nice, but unfortunately it’s not enough to make up for the pharmacy. Also, their photo printer breaks down a lot and if you order them online you won’t receive a notice until you go into pick up your photos… can be annoying.

So, this is tough. I’d have to say that this location is certainly better than most of the rest. With that, it still only gets 2 stars. I do like the layout of the store, and it is much cleaner and neater than the rest. So, hence the 2^nd star.
But.. .
I’ve noticed on multiple occasions that they’re a bit sneaky with pricing — they’ll put a price on the shelf for an item and then put a similar, but not quite exact item above it — placing the actual item off to the right or left. In EVERY case the item above the signage is more expensive. I wonder just how often this has worked for them!
And, I have no use for the pharmacy. I have honestly had incredibly rude service there on several occasions. I finally just stopped going. A few years back, there was a Walgreens on South Street, probably around 7^th, that was incredible. The nicest, most helpful pharmacy people ever. They didn’t make you wait forever for no reason, they were accommodating and just incredibly nice. Some of them moved over to this pharmacy when that one closed — and the service was still good. Then, there was turnaround and the service became the typical Walgreens pharmacy service — rude and slow.
Overall, the people working the registers are fairly friendly — but, please Walgreens, can you stop making your cashiers up-​sell at the counter. I just find the practice of a clerk holding up a candy bar in my face asking me if I’d like to buy it to be extremely off-​putting. And, you can see the embarrassment on the cashiers’ faces when the have to do it — because they KNOW how incredibly irritating it is.

One of the friendlier Walgreens in the city. The people who work here are so nice. They are a typical walgreens stocked with the typical supplies. Always clean and neat in here. Rarely ever a long line.

Not your average Center City place. stable staff translates to great service… worth going a block or two out of your way for this location due to the help of a great staff.

Convenient location and decent selection of stuff for a Walgreens… Also the hours are good (closes at 10pm or 11pm most nights) which can be rare in Center City. Only complaint would be that the lines can be long at times.

This Walgreens has a strange store layout, but other than that is a typical Walgreens location.
There are always super long lines. The cashiers try to move them as quick as they can, but when customers need to debate the price something rang up versus what they think they read in the circular, the lines get backed up. If this happens, take a peek into the makeup section. There’s a register back that way that sometimes will have a cashier there who will ring you up.

This particular Walgreens has the most helpful pharmacy in the city. The nice women who I’ve worked with there have helped me deal with a bunch of issues that came up from handing them the wrong Rx card, given me heads up to better generics, and are pretty nice to boot.

In and out in seconds. Staff were friendly. A great drug store all around in Center City!

The pharmacy staff are friendly and helpful.

This is my neighborhood drug store, so I pop in here often. I recently started receiving their weekly circular and they have good deals. Two weeks in a row they had my starbucks frappuccinos on sale. Additionally, when I want to print out photos, I can just upload the files to their web site, pick this location, and they are printed within in a hour!
A few downsides… the greeting card collection is sparse and the sales associates in the cosmetics section are sometimes pushy about sale items and want you to make purchases at their counter.
Overall, it’s a convenient location, has a friendly staff, and is clean.

You step through the non-​squeaking automatic doors and enter a clean, bright store with nothing cluttering the aisles. You’re even greeted with a smile by the cashier or the floating employee walking around the store. The shelves are well stocked, everything is squeaky clean, the pharmacy isn’t hectic and insane, the clientele aren’t loud/​abrasive.
Wait…are we even in Philadelphia anymore, Toto?
I know I know, this review is hard to believe… but yes, a clean/​friendly/​well stocked pharmacy in Philly actually does exist! Being a bit of a pharmacy aficionado (as well as a pharmacy student next door), I’ve seen plenty in this city and this place is a shining star. I went in my first time and this very cheerful/​helpful African-​American woman helped me find $.50 nail cutters, she even walked me to the register and rang me up. I didn’t get a shrug, a point, a general direction… nope, she walked me to the spot and pointed to the cheapest ones.
Granted, the higher prices and the fact that this place is NOT on Market St. keeps the riff-​raff out… but I’m still in shock this place is the way it is.

Just moved in to the corner of 11^th and Locust Street and everyone there is new and half the staff is Russian. Very polite and helpful, a pretty big get into the store, much bigger than it looks from the outside. They have the typical camera and pharmacy kiosks. My only complaint is that there are four stairs up to store. They have a ‘lift’ for wheelchairs but by the time I loaded up my stroller and waited for the thing to lift me I could just wrestle the stroller up myself. I’d install a ramp.