Arizona Retractable Screen Solutions

Al (the supposed owner) came out and gave us an estimate for $ 2000 to do two single sliders and one double slider. Either during the installation or during the sale, Al or someone from his company told me that service for any issue will be resolved in 24−48hrs. I wrote that on the estimate. One of the doors (which quite frankly it must cost about 50 bucks in materials for these «phantom screens») was not shutting properly. It was always giving us a little trouble since the beginning and it finally would not latch at all. I called Arizona Retractable Screen Solutions and when I asked when someone can come out and fix, they said they are booked and it would not be for 11 days. When I asked why not 24 – 48 hours like I was told, I was basically called a liar and that I must have been «mistaken» because AL the owner wouldn’t have promised that. This fix would probably take about 5 mins, I am assuming, but now we have to wait 11 days for us to be able to use our screen door during the nicest weather of the year. Beware of what this company says, and the concept of Phantom Screens is nice, but they are not made very durable. We thought because of the price they would be.

We had a Phantom Screen installed on our kitchen door and we absolutely love it! The girl who answered the phone was very nice and easy to talk to. The installer Jim did an amazing job. It may have taken a little time to get it installed after I bought it but it was worth the wait. I can’t wait to get my front door done next to be able to get a breeze throughout the house.

Auntie’s Reviews has some wise advice for anyone who is considering this business, Stay Away! Although the product, Phantom Screens is generally good, albeit expensive, Auntie had a terrible experience with this particular franchise. They charged $ 1,400. for two screen doors, did an inferior and in Auntie’s opinion, dangerous installation leaving a knife sharp open gap on the runner-​perfect for a child to lose a finger or toe– and then refused to fix it! On top of that, the manager seems to have anger issues. Auntie recommends some chemical intervention.