Bourbon Jacks

I would not recommend this place for dinner. Bar and live band looked fun. Rib eye was order med rear. Served raw. Took and recooked and served back and had no flavor, cardboard. Ribs very dry overcooked. Drinks tasted virgin, no alcohol. Maitais! Waitress distracted, clumsy, and restaurant was slow at 6 fri.

Since I work in the area I stopped by Bourbon Jacks for a Happy Hour since I was bound to run into 101 traffic anyway. Upon entering the restaurant I was greeted by waiting staff in flannel shirts, jeans and cowboy boots. They also had live music by a country cover band. Although I am not a country music fan, I am one to appreciate themed ambaiance!
On to the food… I ordered the Dixie Fried Chicken and Cornbread which was on the happy hour special menu! Both were amazing… The chicken comes with a cajun gravy dipping sauce that is «the truth»… And the cornbread… Will make you rethink your silly new years resolutions! I would put a candle in that cornbread make a wish on my birthday… Real talk!
Nice bar setting and great for groups… Definitely recommend if you are in North Scottsdale.

It’s a beautiful place! The bartenders are super nice. The wings were tasty but the rest of our food was just ok. I like their draft beer selection. I have only been for lunch and happy hour. I can not comment on the dancing and nightlife. However, both times I have been in, it was not busy.

Stopped after a movie with 11 friends. Had great service, wonderful craft beer & everyone enjoyed their meals. My husband had French dip & I had the grilled cheese. Both were excellent as were their sweet potato fries. Would be back often if it we weren’t so far. Open one in Mesa please.

Food is pretty good and our server was great. The Memphis sauce is the way to go. Drove past this place for past year & glad we drop in for a bite. Will be back.

The board outside says reverse happy hour 9pm –12am. We arrived at 10:15 and we knock on the locked doors. a server/​hostess with long hair and glasses sees us and pretends she doesn’t until we knock real hard and a guy comes out and says they are closed while ppl are still hanging out at the bar and some are dancing.
I’m pretty sure the owner is not aware of the staff that turning customers away and want to close early to go home… With a high rental real estate you want every person walking in… We won’t bother next time.

Nice addition to the North Scottsdale area. Really enjoyed the staff AND the LIVE music which is so hard to find in Scottsdale these days. Food was okay. We did enjoy the Cajun BBQ Shrimp appetizer but should have been more shrimp. Will definitely go back again and bring friends.

Awesome locally owned joint. We will totally be going back. The food was great, some of the best chicken I’ve ever had! Our waiter, Bryan, was awesome too.
Sat in the bar and enjoyed live music during happy hour before our dinner. It’s an official staple for us!

I have been twice now. Tasty each time! The slightly picky boyfriend even loved it, that’s a win! Definite country/​down home/​southwest vibe to the joint itself. But I’ll be honest with you: I don’t often care about the décor or the ambiance. I care about the food and the service. Each time we were seated right away, even at dinnertime on a Saturday night in Scottsdale. Both times we were sat in the bar/​stage side rather than the dining room. On the more recent visit, I noticed that there was going to be live music starting soon. I wasn’t thrilled about the music because I was with my dad and brother and was looking forward to catching up as I haven’t seen them in a while. Imagine my delight when the music started and it was actually good. Great mix of older classic country and the new hits I love. Covers can get on my nerves fast if not done well. These guys nailed it! My feet were tapping and I actually wished I knew how to two step because folks were cutting a rug on that dance floor!
As for the food: they do burgers right, cooked perfectly to order and great juicy flame grilled flavor. DO yourself a favor and try the mac and cheese for your side: creamy, cheesy goodness with just a hint of heat. There are several sandwiches on the menu I’m needing to try.
Service is great, no hovering servers but they still keep your drink filled. Nice friendly smiles, I felt genuinely taken care of.
I noticed both times that a few patrons seem to come in maybe just for drinks/​live music. The bar is a good length and with their extensive bourbon selection I might have to come down and do the same. Any place that is willing to offer me Pappy Van Winkle 3 or 4 ways is worth a shot at becoming my new watering hole (just moved up here).
The portions and quality are right on par with the prices in my opinion.

This is the lesson for restaurant managers. Just because people are nice, you still need to make right. My friend and I ordered food for a «split», as we often do, so we can try everything. Well, my friends grilled sandwich tasted strongly of fish. She stated it was «salmon skin». Doesn’t really matter to me, I just said «NO» to the smelly burger. I mean it SMELLED LIKE FISH. So we told the waiter. He informed the chef/​manager and told us that they cleaned the grill as a result. Well, that’s nice and everything but what about this fishy sandwich on our plate. No offer to comp it and no replacement. We took it to go and she ultimately fed it to her dog. Bottom line, I wanted to like this place really bad, but this experience is a deal breaker.

This place was great and service was exceptional. I went with a group of co workers and had the Short Rib Special. Although it was great, my serving was a little burned and tough on the texture. I also had their deep fried mac and cheese balls and they were AMAZING. For dessert we had an array of desserts from their cheesecake, apple pie, baked cookie and my fave buttermilk pie. The cheesecake was perfection, but the PIE… The Buttermilk Pie was hands down the best thing on the menu. I loved the crust and texture. I believe it is the chefs personal family recipe and I will def be back for some pie!

Went last night, not very impressed. The pics online and in menu are deceiving. Yes marketing pictures are typically that way but this was an exception. The Jack burger was flavorless and the fries cold. My friends daughter had the ribs which were tough and the sauce bland. Unfortunately for us it was live band night and it was so loud we couldn’t visit. We ask to go outside just so we could hear each other. Service was mediocre. I over heard someone at another outdoor table say «this place isn’t going to last long» yikes!!! I wish them the best!

Service and food were great! My husband and I split the Bourbon Burger and it was Delish! I had a Moscow Mule and it was also Delish! If we lived here we would definitely be regulars :)

I wanted to like this place, I really did. This space was vacant for SO long, and in such a cool, convenient part of town.
Round one: Hours listed on Unilocal implied the place was open until at least midnight (I believe it was a Sunday.?) My girlfriend and I went in hoping to grab a bite to eat, but alas, the kitchen was closed. No worries, it happens, we know how it goes (the bar was still open).
K.
Round two: went in again about a month or so later, again, on a Sunday just before 10:30pm. No hostess present, no one at ALL present actually… So we kind of stood around for a second to see if anyone was going to come help us, and as no one did, we figured we’d just help ourselves to a table. There was one other table, a three top, that was just finishing up and two stragglers at the bar. We sat down at our table that was located just a few feet directly back from the bar. My back was facing the bar, and my girlfriend had full vision of the bar area. There was no bartender around for a few minutes as it wasn’t very busy so they were probably starting closing duties or something– I’m not sure. Anyways, as we sat there and waited, without a single server walking by, busser, any staff AT ALL, my girlfriend is watching (who we are assuming was) the closing server standing behind the little wall that houses the server station with the POS facing toward the floor from behind the bar and staring at us for at least 8 minutes. No waters. No greeting. No menus. No «hey, guys, I’ll be right with you,» literally nothing.
The oh-​so-​thrilled seemingly «closing server» finally approaches our table. We asked for some menus, and were met with an incredibly disappointed «oh… You guys want food?» To which we replied with a «yeah, is that okay? How late is your kitchen open?» She tells us that the kitchen is open for another 20 or so minutes at that point, to which we kind of look at each other with equally confused looks on our faces. How is that an issue if the kitchen doesn’t close for another 20 minutes and we want food? Mind you, after the kitchen being closed the first time we came (not your fault), I CALLED TO MAKE SURE THEY WERE OPEN AND WAS TOLD THEY SERVE FOOD UNTIL 11PM.
We both are in the industry and have worked for almost 20+ years between us, and we are both still in our 20’s. We know how things work and how it goes. We know what it’s like to want to close up and go home, but it wasn’t even like we were walking in at 10:59 asking to make some big complicated order. We were there more than 30 minutes before you guys were closing but your server made her best effort to wish us out the door.
Anyways, I digress. So she tells us that the kitchen is open for another 20 minutes, we look at each other with very puzzled looks on our faces which she clearly read, and quickly caught herself and tried to save it with a «I mean, if you hurry, they can do it, you just have to be quick.» So we told her to give us a second while we looked over the menu, she walked away, my girlfriend looked at me, asked me «did that really just happen?» I told her «yep, it sure did,» she asked me if that turned me off just as much as it turned her off to eating at your restaurant, which it did, so we got up and started to walk out.
On our way out, there was our female «server,» some guy server or busser, and (maybe?) the bartender or another server, but they were all three at the hostess stand (a common restaurant no-​no). As we were walking out, my girlfriend politely said «Never mind, guys, we changed our minds.» And the server that was «helping» us ever so unemphatically goes «aw, really.» So I followed up with a «yeah, we don’t want to do that to your kitchen, we work in the industry, we know how that goes,» and this girl continues to dig herself a verbal hole by saying to us «well, I mean, they’ll probably do it…» — excuse me, what? They’ll probably do it? They’ll PROBABLY do it?
Again, we’ve both been working in the industry a very long time and we know how this goes, we got there MORE than 30 minutes before the kitchen was closing. Your server didn’t get to us until about 20 minutes before they were closing, BUT THAT IS STILL 20 MINUTES. Not 2 minutes. Not 20 seconds. 20 minutes. That is plenty of time. Not to mention the 10 minutes you wasted literally staring at us thinking to yourself how much you wished we didn’t sit down because you just wanted to go home, even though my girlfriend saw your head peering from around the corner. That’s money out of your pocket, out of your bosses pockets, the owners pockets, everyone’s. All we wanted was to eat what sounded like good food and be on our way. Common restaurant practice is to put your customers first and make them feel comfortable! Management, I’d love to give you her name but unfortunately, we didn’t get that far.
This place will have a comparable shelf life to Toby Keith’s at High Street.

My girlfriend and I came here hungry for a quick bite around dinner time. We were seated right away and the waitress was very kind! We started off by ordering the cornbread. It was surprisingly out to our table in 2 – 3 minutes, making me question if it was pre made already. The cornbread I would give a ³⁄₅ because it was just ehhh.
I ordered the Belgian white ale I believe and it was delicious. My girlfriend ordered the blackberry lemonade and said it was way too strong and had to dilute it in another lemonade to taste better.
We then proceeded to order the artichoke dip and be hot buffalo wings. It was kinda interesting how the vegetables (carrots and celery) were given with the dip but not the wings. Anyways, the wings were pretty good and you get a nice portion.
The dip on the other hand, came with sliced baguette bread. I didnt really read the description but was hoping it came with tortilla chips of some sort. The dip was pretty bland as well.
All in all, the service was great and food was decent!

Stopped in for our first time (happy hour) and were treated with some great service, good music, and some tasty food and drink.
The bar area is big and well designed. The wait staff was very cheerful, helpful, and very attentive. Happy hour menu is pretty diverse. Tried both the BBQ bleu chips and the artichoke dip. The chips were very flavorful and recommend them (perfect for a party of 3 or 4). We couldn’t finish them. The dip was also good. Sometimes artichoke dip is too tangy, but this one is fairly mild. Great beer and whiskey menu. Jeannie enjoyed her vanilla infused bourbon cocktail and I had a Kentucky Mule. The duo playing, Whiskey Bent, were fun and talented local entertainers. Good stuff! Definitely be back

Underwhelmed… that’s my take on this place. The restaurant part of this establishment feels almost cafeteria like. Not warm or welcoming at all, very plain and open.
When we walked in the door last night, there were 4 count em, 4 hostesses standing at the front as were 2 waiters all yaking away. It seemed we were disturbing them by walking in during the middle of their conversation. All I could think was oh boy, I hope the rest of this experience isn’t going to be like going back to high school. As I already noted, the restaurant was like a cafeteria, that should have been the 2^nd sign to turn and go elsewhere.
Our waitress greeted us and took drink orders. I half wanted an adult beverage but was waivering. She excitedly described to me a great beer drink they serve with blueberry flavor and ginger and that it was so great and refreshing that I should try it. I gave in, reluctantly.
The drink arrived in a cup that held probably about 8 oz and most of it was ice cubes so for this $ 8.00 drink, I had already been screwed over!!! I mixed it took a sip and about spit it out! It tasted like I had just taken a piece of ginger and stuck it in my mouth a chewed on it and experienced the after effect of a carbonated drink. My guests also sampled the «great» drink and both said it was disgusting. We graciously pushed it aside and let the server know she could return it to the bar. DON’T GET THE FRU-​FRU BEER DRINKS ON THE MENU — W A R N I N G !!!
We ordered a salad, burger and French dip. Salad was fine, burger was fine (although the tomatoes they serve are sun dried, shriveled up tomatoes) not the kind of tomato the average customer wants on a good old fashioned burger. The French dip, well, the waitress spilled ¼ of the au jus all over the plate in transporting the meal to the table so as a result, the bottom of the breading was all soaked so when I attempted to pick it up to put in the juice, it fell apart. The bread was already not sturdy enough or toasted enough before it was drenched to be enjoyed with the au jus but the waitress pretty much made the meal a disaster in her hap hazard manner in delivering the meal to the table.
Ordered the mac and cheese side so we could all taste it. It tasted like cafeteria mac and cheese with a little spice, decent but would never want it again!
We noticed throughout the meal that the front hostess area appears to be «the place to stop or place to be» amoung the workers there are there were never less than 4 – 6 people hovering up there the entire time we were there. Truly unprofessional!
All in all, after reading other reviews, perhaps this place will keep alive for a while with the bar and bands (although no music on Saturday nights???) but I don’t see this place thriving based on the food alone, not in this area. Once Carlos O’Briens opens up at the other end of this complex, my guess is this place will see less customers. Although different food, you’ll get what your expecting there.
Many, many other much better places to get this type of food with much better ambiance and no high schoolers chit-​chatting at the front entrance.

Everything was good at this location a few nights ago. They had live music on Friday night which you can hear from the dining room. It was a country cover band. The waitress was very good and we each ordered a burger which appeared hand formed and was cooked to my extra well done standards (very rare). It was about 11 bucks per burger and both sides were good as well with the sweet potato fries and the mack and cheese. The mack is more of the creamy variety, so if you prefer the sticky style then go for the fries. Good beer selection and prices and you can see the TV sets from a few seats in the dining room as well. Should be a nice addition to that mall.

With my sister enjoying a relaxing weekend lunch and then off to the beauty salon for her new hair pixe cut. Well Happy Hour now and its a Kentucky Cream Soda Cocktail with the sheared Ahi tuna lettuce warps. Which both is delicious and light by the way. If you do visit make sure to ask Claudia a very knowledgeable young lady when it come to fine spirts and future sake connoisseur !

We had a great date night outing here last night!
We had dinner here. My hubby had the roast beef dip sandwich and me the pulled pork. Both were delicious. The Cole slaw was heavenly And the Mack and cheese was tasty. Both had a bit of a kick to it.
The best thing was the service. We had a great server and the manager too came by our table to check in.
The band was awesome. It is great to have a place up in north Scottsdale for live music and dancing! The music was all top country hits and the band was really good. We enjoyed it a lot. And we sat next to the dance floor so we had a birds eye view to all the dancing. Some were really good too.
It was a fun night out. Recommend it!