You never want to start my day off with an argument, when Im in a rush AND on an empty stomach… oh AND on a Saturday morning. Unfortunately that’s exactly what happened this past Saturday. We live about a mile from here, and in the 5 years of living in this neighborhood Ive probably stopped here twice. Perhaps for an unknown reason… until now. I of course got their big ol’ coupon page in the mail, and after not having time to eat before a car appointment decided to get me and the kid some breakfast sandwiches and a coffee. Sounds simple, right!!! For anyone with brains it is at least. I specifically ordered what the coupon referenced, the two sandwiches, hashbrown, and coffee. I pulled up to the window, gave him my coupon, and simply asked, can I substitute the hot coffee for a cold one, if not no biggie. Apparently that threw the kid totally off. I was handed not only the hot coffee, but a cold one as well. After pulling past the window to avoid holding up the line, I looked at the receipt and realized I was charged for both coffees, not only that but they gave us no napkins or straws. This set me off. Unfortunately the 6 year old had to witness it. We pulled back in, got out of the car, and asked for the manager(who was NOT the one at the drive thru window. As nicely as possible, I explained to him what happened, and he had the nerve to tell me it was MY fault. Sir, I speak English, and clearly. I know what I said, and what I asked for. Give me my correct change, and I will get my own damn napkins. Never again. Incompetent rude employees will keep me away from any place, regardless of what they are selling. Perhaps Burger King should pay their employees more than minimum wage and we can deal with people who actually give a s**t about the people who are paying for their services.
Holly S.
Évaluation du lieu : 2 Phoenix, AZ
Got food there today out of curiosity due to the new Big King ad… ah consumerism you win again. Anyways, I got the Big King, my boyfriend got the Angry Whopper. My boyfriend specifically asked for no mayo to which the person taking our order confirmed. Well there was mayo on it, that dastardly mayo somehow found it’s way on to the angry whopper. The Big King did not live up to it’s name. It was actually kind of a pathetic looking sandwich. Pretty sure they used the value patties and the bread was kind of stale. Needless to say I expected a bit more for a sandwich that costs almost $ 4. Needless to say I don’t think I will be visiting Burger King any time in the near future.
Tyger L.
Évaluation du lieu : 3 Phoenix, AZ
No complaints here. They always get my order correct, they have always had fresh onion rings for me, the drive thru window people have always been polite and good listeners(if there is a misunderstanding, they ask follow up questions instead of just throwing whatever in the bag). For instance: Me: I’d like a sweet tea Them: A peach tea? Me: No, a sweet tea Them: An unsweet tea? Me: Huh? No. A sweet tea. Te dulce con azucar sin melocotones. Them: Te sin azucar? Me: lol stop it! You’re just messing with me. Them: hahahaha! We’ll get you a sweet tea. No peaches. I’ll be back to this one when it’s time to get my car washed again(even though it’s in a sketchy-ish part of the ‘hood). I really enjoy these little chats.
