Chili’s Grill & Bar

If you ever want a pazookie (pizza skillet) after 10pm, you won’t be able to get it at Chillis because «they’re always out». On the upside, the waiter was nice.

I’ve always liked Chili’s for the most part. They have one hell of a menu — lots of variety. Something for everyone I think. Service is usually decent. The place is kept clean and they are good at engaging you when you walk in. They have made things right when things were wrong without issue a few times so I appreciate that.
So here is the good news — pretty good burgers (not a bad one yet) and the deserts are great that I’ve had (the molten chocolate cake and the skillet chocolate chip cookie are my recommends). The chips (freshly made) and salsa has always been a great starter. I’ve been to this location a lot over the years; proximity plays a part in that.
Downside — we have had a really nasty steak, bad bad ribs and the Fajitas have been hit or miss (especially when you order it with the steak). So I won’t even order them anymore here. My friend calls their chicken, Chili’s chicken — and that’s not exactly a good thing, as my last experience I understood what she meant.
Sorry Chili’s — Just my experience. I’m game for chips/​salsa, a bacon burger and desert here!

Chili’s…how do i hate thee, let me count the ways.
I am only giving it 1 star since Unilocal has no rating lower.
If I could leave a negative 5 star rating I would.
I will start off by saying part of this is my fault for even going there. I am a foodie and I should have known never ever go to a chain restaurant, especially a mediocre one at best.
We went to the one near PV Mall in Phoenix, to start off we were a party if 4, we went for a family meal.
We put our name in and a group of 5 came in after us who was seated before us. Thats was a bit annoying, I should have taken that as a bad omen.
My wife ordered shrimp tacos, my son a black bean burger, my other son had mac and cheese, and I had a full slab of ribs.
It took over 40 minutes for us to get our food. Our server made stops by the table about once every 20 minutes, which was annoying.
When the food came out it was all bad.
My ribs were over cooked, barely any meat on the bones, very little sauce. The corn on the cob was so mushy it had the conistency of creamed corn. It was crap. I remember in the past the ribs being OK, these were the worst.
The blackbean burger, they managed to screw the order up. They put raw onions on the burger that still had the skin on it. Very classy. They also brought the wrong sides out too.
The shrimp tacos are the most screwed up. They were supposed to have shrimp, spicy slaw, and avacado. 3 tacos. The first had tortilla and shrimp, the second had shrimp and slaw, the third one had it right, all the ingredients. But the shrimp was so overcooked and rubbery you could have used them as tennis balls.
The mac and cheese was ok though. I spent 59 dollars and got a complete crap meal. My wife and I were thinking during this splendid feast…“why don’t we come to Chilis more often… Oh yea, the food is complete #&*$. This food is what you would expect if you were serving time in prison… I should take that back, I am sure the inmates in the local prison would demand better food, and probably any prison cook would have had more self respect than to serve food this bad. If it sounds like I am being overly harsh it is because I dont want anyone else to throw their time or money away on this #&$*hole establishment.

Food was absolutely terrible ribs tasted like they were frozen and then reheated also had the Cajun chicken pasta tasted like kraft Mac and cheese with some dry chicken on top we will not be back to this one

Just had chilis to go, we ordered the shrimp and chicken fajitas a sweet and smokey burger and a full order of Texas cheese fries. Oh and bag of tortilla chips. Everything was good. Probably be much better if it wasn’t take out.

We sat in the lounge and were so surprised of the quality of the food and the service. We haven’t been to Chili’s in years, so we were thrilled with the change. Plus they have these cool mobile devices at each table where you can reorder drinks or check out and pay right from this device. Try going to Chili’s on Tatum Blvd., and sit in the lounge.

Slow service, long wait for food… wanted to try the all you can eat enchiladas… The Ancho beef was pretty good, cheese not to bad, green chili chicken not bad, if the wait wasn’t so bad I would of been much happier

Our server Cassy has been super attentive and accommodating! We asked for an appetizer that contains bacon to just put the bacon on one side (I’m vegetarian; he is definitely not) and she said no problem and they would have the chef cook the halves separately! How nice :-) We are having a great time, will definitely come back!

Very unexceptional. Service slow though didn’t not appear very busy at all. Food was unremarkable. Not the Chili’s we used to know :(

We sat in the bar, the waitress saw us sit down, never came to the table, finally we went to the bar to see if someone was working that area. The bartender finally sent her over. Crappy service, very slow with drinks and food. Waitress gave no help with ziosk, we WON’T be back! I only gave a star because it made me to leave a post.

We find ourselves here from time to time when we let our son decide where to go. It’s also a first day of school tradition so we went there for dinner tonight. The place is clean and comfortable and the staff tonight was very friendly. Our server was quick with the refills and the food came out fast and hot. The food quality is just ok. The menu is old and tired and although they add a few new things some of them are terrible like the fried pickles. I like fried pickles but I would never order them here again. Everything that is fried has the same slightly off flavor. We did the 2 for $ 20 deal which is two entrees and a appetizer. The price is great! I had the chicken ranch quesadillas. They weren’t bad but they were a bit stingy with the sour cream. My husband had the honey chipotle crispers which he likes and our son had the mini cheeseburgers. Dinner for three was $ 33 not including the tip.

Oh my what an sad experience. The hostess and I use the term lightly, was like a deer in the headlights. Not organized at all. Didn’t greet us, overlooked people ahead of people. Then another employee came up and got defensive when customers complained. Rolled her eyes in plain view of customers. Poor service across the board. We waited 20 minutes for a table when there was 6 dirty tables. Crazy to see since we have eaten here for years. I work in the service industry and understand rushes but this was unbelievable. I do have to say that the food was good and our server was good enough. I really hope that our regular chili’s kicks it back into gear. I’d hate to find some other place to eat.

Hey it’s a Chili’s. What can you expect? We get seated immediately; we always choose the bar area because of the happy hour deals. After 9 PM the appetizers are also half off. What I kind of dislike about the Chili’s brand now (and this is not just limited to this one location) is the introduction of the «Ziosk». The at-​table tablet that allows you to basically order and pay from your table, nearly eliminating the experience and interaction with a server. I’m not a fan, but I can see how to some it would be convenient.

We love calling ahead of time to order our food for pickup. They are always on time and our food is always correct. We also love dining in. The staff is always very accommodating.

Their to go staff runs way too behind and are completely unfriendly. They are so forgetful, twice they’ve had to come out to my car because they nearly forgot something I can only imagine what else they have forgotten I’ll find out when I get to my destination.

So my 12 year old kid decides that he loves bbq ribs and asks (and asks and asks) for me to take him to Chilis.
I think: Okay, it’s close and it’s cheap and he’s a knucklehead kid who doesn’t know great ribs from bad ones. So I take him there.
The service is good and the food is hot. He orders the ribs and digs in.
About halfway thru the meal he looks up and says:
«They’re okay dad … but I’ve had sooo much better.»
Did I mention that he was 12?
Two Stars… because the server was a great kid doing the best she could.

Chilis is a chain restaurant. I hate to say my experience wasn’t the best because they have an amazing happy hour and 2 for $ 20
Service was mediocre. Friendly but took awhile for food. Fajitas weren’t anything special. The man of a family in front of us was complaining to the manager. I’m not a person to complain so I paid my bill. Waitress didn’t come back with our change. We had to ask her and then she blamed someone else for not bringing it.

This review is for the nachos. Wow they are salty and terrible. The poor cook painstakingly put meat, tomatoes and cheese on individual chips and put them under the broiler. Their hard work was wasted as I just wanted chips with toppings piled on with cheese all over the place. Plus it was incredibly salty.

Chili’s is Chili’s…I don’t expect toooooooo much.
I’ve been to this location many times because it’s close to home.
However, this last visit cost me over $ 80 for 3 people, and was somehow STILL so bad that I may not go back.
We sat at a high top in the bar. It was pretty busy and we waited a long time for a server. We couldn’t even touch the table bc it was still dirty so we grabbed a smelly rag from the table next to us and wiped the stuff off the table.
When the server came, she was ok. I’m a good tipper, so I ended up tipping her 20% which was like, $ 13 and some change. However, she was very busy and seemed like she had too many tables. She was one step behind all night. We had already paid our bill using the table machine and about 5 – 10 minutes later she asked if we needed anything else. We said no. She informed us that she could either bring us a bill or we could use the machine. Yep… did that a while ago. Thanks. :)
My boyfriend and I split a ribeye steak meal and a rib meal. Each of these was around $ 17 I believe. TOTALLY NOT WORTH IT. I have never gotten anything besides «fast food» type foods at Chili’s. And I never will again. For that amount I could eat a delicious juicy steak, cooked properly and with fresh sides at somewhere like Outback.
The steak was ordered medium and came out well done. Absolutely NO pink in the middle… none. The sides were bad… dry yellow broccoli, first garlic bread I’ve ever had that I didn’t care to eat, cinnamon apples were squishy and way too sweet & goopy, old brown lime in my beer…
Worst part was after spending so much money and eating mediocre food, we both got sick. Yep… for $ 83, we got bad food AND diarrhea. Thanks Chili’s!

Let me start by saying my intention anytime I go out to eat is not write bad mean reviews. I try to give everyone the benefit of the doubt.
That being said. This was horrible all around. It wasn’t like food was great and service bad. Both were equally terrible.
First my family walks in. The restaurant wasn’t packed but not dead either. Four employees see us but don’t come up to greet us, so we wait and wait and wait. 10 minutes go by nothing. I finally say to my husband «let’s just go» as the hostess finally comes up. I’m nice so I do not say anything. We ask for a high chair. The hostess looks like we ask for something she couldn’t do. So I ask instead for a booster seat. That she can get for our son.
Finally we get to our table. Our waitress comes up. Super unfriendly. I can tell she wants us gone even before we order. We order our sons meal and an appetizer. The app was burnt. I ask her opinion btw 2 dishes. She doesn’t have one. Ok fine I order my meal big mistake my tortillas taste like rubber. My husband says the same about his meal.
I know you get what you pay for but come on Chilis. I’m not asking for a lot. Friendly decent service and hot food.