Denny’s

It’s seems as customer service at most Denny’s restaurants way down. This is the third denny’s that i stop on my way to school to try to eat breakfast. They are beeing very slow at akcnowleging customers arrivals. Not even a «I be right with you». Waitress yelling, at other waitress from one end of the room to another. Bathroom dirty and smells. Its wednesday 11:20am. Restaurant is not that busy for place to be that dirty.

Came in today for brunch with a few friends. I ordered a lumberjack slam. The toast was burnt and placed on the plate with the burnt side down, probably so I wouldn’t notice. The second slice was hardly even toasted. I had ham on my plate that was only grilled on one side. I understand that it was busy, but it is unacceptable to try to skate by and allow the quality of food to suffer. One of my friends meals came out 10 minutes after the rest. Another’s order was incorrect, and she had to wait for the right fries to come out. The 3^rd friend ordered a Philly cheesesteak that was so sloppy and gross that it was inedible. I have been here a few times before and have not had issues like this. This location needs to step up its standards.

The most horrible customer service I’ve ever experienced when I wanted to have a little bit more privacy I kindly asked the old man if we can have a seat at the end of the room and he responded to me in a really rude tone, «NO WE HAVE TO FILL THOSE TABLES». I realized I lost my appetite and my intention to even be there.

Ms. Snookie took great care of me as I took my mind off the $ 1200 car repair that I was having done. The food was ok but the service was 5 stars in itself. I mean it’s Denny’s. What can you expect? My eggs and bacon were cooked just the I wanted, the coffee was a little bland but hey, whatever. It was kind of dark in there for a bright Saturday Morning/​Afternoon which I thought was odd and the bathroom needed some attention but all in all not too bad. I may come back if I am ever in the area waiting on yet another car repair.

I placed an order over the phone (a waffle slam), went to pick it up, drove all the way home to find NO syrup in the bag. Of all things! It wouldn’t have been an issue if I had syrup at home, but I don’t so I was beyond frustrated that I had to drive all the way back to Denny’s for syrup.
When I got there I told them I would like an entirely new meal because by that time it was cold and waffles get soggy pretty quickly. They happily obliged. However, when they made my new order there was syrup, but no Pico de Gallo that I asked for.
This is the second time they messed up my order. The first time I ordered a side of potatoes and never got them.
Incompetence at it’s best. Trivial things, but really, how hard can it be to work at Denny’s? I gave 2 stars because the food overall was good.
Rule of Thumb: ALWAYS check your orders!

Nothing fancy about this place, it’s your typical Denny’s restaurants. It’s open 24 hours a day, so it’s good for breakfast, lunch, and dinner. You can order breakfast food during night time and dinner during day time. They don’t care what time it is, they will fill you up anyway they can get. Also, they offer free birthday meal, just show up and let them know it’s your birthday and they’ll pay for your meal, easy like that.

I was surprisingly blown away by the service. The staff was very friendly, the place was clean and even the manager came to each and every table to see how the food and service was. They were just really on the ball.
The server was very friendly, even talked with my kids and laughed and made sure that she stayed on top of my older twos drink refills.
It was really just a refreshing experience. They converted this «I avoid Denny’s unless there is no other option» person to a «I will at least visit this Denny’s when I am in the area.»
Food is responsibly priced, fun kid cups and food they will actually eat. :)

The Denny’s at this location has outstanding cooks. Everything is always nicely cooked and hot, I love the skillets. The problem is with the service, the only consistancy is that it is terrible. My observation is not on one experience or two, it is the last four out of the last five times we have been there, no coffee refills, no to go boxes, we waited and waited for ANY service to the point the server in the next section finally helped us. Management needs step up the service.

Nothing special, its the usual Denny’s chain restaurant. Server were very pleasant and nice to everyone. Good for a quick breakfast with a nice coffee.

Well I most certainly was not expecting to fire up a 5 star Denny’s review on a Sunday night, but that’s the beauty of an open mind, right?
We headed out to QT to grab some wine and gas and were contemplating a dinner to go from here. We haven’t showered today and layed low by the pool in attempt to do «nothing» before the busy week ahead. Our options were limited due to our appearance, so we figured Denny’s would take us!
They sure did. We rolled right up and saw a Redbox right outside the front door, which had us pretty happy. Grabbed a couple flicks and walked in.
We were promptly greeted with smiles. The place smelled great! Like those little air fresheners you plug into the wall that mimic Grandma’s house. It was clean as a whistle, restrooms and all.
Our server, Dallas was amazing! My soup was out before I could even check into Unilocal on my phone. The husband had a 6 dollar giant breakfast and myself a 4 buck grilled cheese. Dallas wrote nothing down (amazing considering my odd sides and requests), our food came out hot, perfect and fresh. Refills were prompt on our icy sodas.
There really was nothing else we could have asked for.
Who knew?!
*Saw they are doing a charity benefit for the troops June 12^th, 2011. 10 percent of your bill is donated. They have up some nice American decorations and some stories about local service members.
*A new menu is also expected to launch on the 7^th, so keep an eye out.

Had breakfast today with the family. Weekly tradition for Wednesdays! Pat took care of us like she always does. Great meal and service.

Took my daughter to @DennysAllnightr for her Birthday Grand Slam.
Nobody came to the table for almost 20 mins.
Our server was Penny.
No coffee refills in the first 40 mins.
Time from placing order till delivered was close to 25 mins.
Food was same quality as always at Denny’s, which is fine.
But the service was severely lacking.
I’m disappointed, even for Denny’s.