Rip Off. If your appliance is out of warranty, they will try to sell you more than you need. Busted handle on a built in microwave. Handle IS available. Told my mother she would have to buy a whole new DOOR…$ 400!!! We contacted Whirlpool, and got a MUCHDIFFERENT and much happier result. Stay clear if your appliance warranty runs out. Their guys must be getting a commission!
Ashley A.
Évaluation du lieu : 1 Phoenix, AZ
Worst service ever, my fridge is less then 5 months old I have had issues with the ice maker since we bought it, it barley makes enough ice to cover bottom of the bin. Dinos appliance came out to look at it and they did they did not fix the issue. I spent the entire morning jumping through loops with the store manager/owner he said it shows the issue was fixed when the tech came out, declined to come out again and he argued with me on the phone and told me «if they came out again they will charge me for the service call». Worst place to do business and bad customer service.
Laurie C.
Évaluation du lieu : 1 Phoenix, AZ
This company was called by Whirlpool to fix my new fridge. They never fixed my leakage from the fridge and had to come out again. After 2 tries and no results, the 3rd time they finally called a different appliance co. They fixed it right away! So now I not only need my kitchen floor replaced from water damage, also scratches from not rolling out the fridge correctly. Terrible experience!
Corey R.
Évaluation du lieu : 5 Laveen, AZ
Wow– talk about amazing service, i have to say if you have a whirlpool applicance and use the online schedular to service your oven/washer/dryer, etc… definately choose Dinos’ appliance factory service. Our dual in wall oven — electrical panel went out a few weeks ago and we just finally got around to fixing it. I used the online referral via whirlpool, and picked the first available. Dino’s was out to my house by 9 am today(from scheduling it online on saturday) and had the part in hand and fixed. Easy, quick, professional. I highly recommend Dino’s.