You’re at KFC, let’s not get high and mighty rating the quality of the food. 5 stars for he customer service here though. They are cheerful and friendly. Can’t ask for much more!
Misty F.
Évaluation du lieu : 5 Phoenix, AZ
Excellent customer service ! Always such friendly workers when I go through the drive thru. Smiling and kind. It’s so so nice. Makes me smile too ;)
Perry M.
Évaluation du lieu : 3 Phoenix, AZ
Recently went back here because it was Customer Appreciation day and they had a great special I showed up about an hour before they closed there were no customers, but they seemed to have to check to see if they had the stuff that I ordered, per the other reviews I know they can only hold food for a certain amount of time before it goes bad, i think they are not ad-hearing to those guidelines, the grilled chicken I got was pretty dry, like it had been sitting a little to long. Overall the store was clean, the price was good and the service was descent. I would suggest maybe going during the afternoon when they are going thru product to guarantee the freshness of it. Let’s just say I probably wont go here, unless I am craving it. It’s edible but not much more.
Misty V.
Évaluation du lieu : 1 Phoenix, AZ
The floors are sticky, the food is not fresh. We waited almost 20 minutes for a carry out order that consisted of two 2 piece meals and 2 large sides and 4 biscuits. The biscuits were hard as rocks and stale, the cold slaw was not fresh and was completely dry, just shredded cabbage in a cup. One of the 2 piece meals was packed up wrong, dark meat was ordered and white meat was given. The staff was completely unprepared and had no urgency in getting orders completed. This place has been nixed for a lunch stop during the work week.
Robert S.
Évaluation du lieu : 1 Phoenix, AZ
Avoid this location. My wife and I both ordered a meal that came with a cookie for desert. We got home and realized they didn’t give us the Cooke. We returned since we were really feeling like desert and they said the were out and substituting a biscuit or side since they were out of cookies. We question how a biscuit is like a desert since we wanted something sweet and asked if instead of two cookies we could split a slice of pie. The manager quickly informed us that two cookies is $.99 and a pie is $ 1.99. I asked if she could just make the substitution since we had to drive all the way back and since it was their mistake to begin with and she refused. I just left because we didn’t feel like more food, we wanted dessert. How is it that if you make a mistake and run out of desert and then just leave it out of the meal althogether you feel you don’t have to substitute with something similar. What a waste of a trip. The one bright side was the person who helped us was very friendly. His name was William. He should be promoted as I could tell he wanted to take care of us.
Cheryl G.
Évaluation du lieu : 1 Phoenix, AZ
Can’t see myself ever coming back. Went through the drive through and had to wait about 3 – 4 minutes before someone even took my order. Then waited another 5 minutes before I got to the window(there was only 1 car in front of me). Once I got to the window they repeated an order that wasn’t mine, so I had to repeat it. They took my money and then I sat for over 10 minutes! The manager passed by the window a number of times and never made eye contact. They opened the window only to tell me that it would be another 4 minutes and I should pull around to wait. I could’ve made my own chicken dinner at that point.
Kelly A.
Évaluation du lieu : 1 Scottsdale, AZ
This KFC was the worst in insulting you with the«food» they serve. They will sell you chicken that is old … so old that the juice settles back into the breading on their«extra crispy» that it actually turns grey and soggy. This has made me decide to spend my money $ 22.00 to be exact elsewhere. …Mr. Sanders would be ashamed. …
Scott D.
Évaluation du lieu : 2 Scottsdale, AZ
I can just imagine all the hardships that those fabled explorers Lewis & Clark had to endure as they explored the unchartered West of the USA from 1804 to 1806. Harsh weather conditions and long hunting expeditions in search of food. In my quest for sustenance today I ventured out to the local KFC to bag some chicken. It was like watching a movie scene in slow motion as it took probably close to 10 minutes before I received my food. Yeah, we’ve come a long way since 1806 where they could only wish to even capture any food within 10 minutes. In addition, I guess since the outdoor air temperature is only 89 they didn’t feel like it was worthy to turn on the air conditioning. There was no air flow with fans, it was stifling in the restaurant. Now the food did taste great but there is plenty of room left to improve the customer service and ambience of this place.
Crystal C.
Évaluation du lieu : 4 Tulsa, OK
Pros: Quick, friendly service. Consistent food quality. Cons: greasy fast food chain in a bad neighborhood
Bree B.
Évaluation du lieu : 1 Phoenix, AZ
I very rarely eat fast food, but I was craving some crunchy chicken goodness, with a biscuit and slaw. The only think awesome about the place? SPORKS(why haven’t they ever become mainstream, the world may never know)! They were OUT of biscuits and dropped my change onto the pavement without offering to make it right. They may be right down the street from me… but I will be sure to stick to local mom and pop shops going forward.
Karen V.
Évaluation du lieu : 1 Phoenix, AZ
DONOT go to the KFC on 7th ave and Thomas, we didnt learn the first time when they gave us the wrong order, but this time we went again since we were between classes at PC, we ordered our food and Alexander took our order, the chubby hispanic woman was getting it together and was busy talking loud and talking to her co workers, we got our order and decided to eat there, our order was wrong and Alexander tells her hey you got the order wrong, she starts YELLING saying no I didnt you did, we said look on our reciept he got it right, he shows her the screen and says see, then she YELLS well it says 23 piece dinner and he goes yeah but it says original and the other grilled, then she YELLS again and says its not my fault HUMMM if you got the wrong order since you were busy talking and not paying attention it ISYOURFAULT, he says sorry, and she gets our order, we started eating and not even 2 mins go by when someone goes up and says my order is wrong SHEDIDITAGAIN and Alexander tells her hey you got another order wrong and she goes back into her mumbling, the food is good if they get your order right
Rachel T.
Évaluation du lieu : 3 Phoenix, AZ
It’s no LoLo’s but it got me over a fried chicken craving, I’d give this 2.5 stars if I could. I don’t think KFC is as good as it used to be, but hard to say since my palate has certainly refined over the years. The gal at the drive thru was very friendly, so there’s my bonus .5 star.
Richard M.
Évaluation du lieu : 1 Phoenix, AZ
I’ve figured out what 10 of the 11 herbs and spices are: salt!
Robin A.
Évaluation du lieu : 1 Phoenix, AZ
This KFCSUCKS! 2night the drive thru clerk asked,“Like to try our grilled wings?” I said«yes.» She said, «sorry– we don’t have any.» WTF?