Dunkin’ Donuts

In and out quickly, to quote another reviewer, is what I did expect. We spent $ 55 for two dozen doughnuts, 2 boxes of coffee, a burrito, a separate coffee, and a bottle of orange juice. They said the boxed coffee would take 5 – 10 minutes. 30 minutes later, I went up to the counter and asked about our order. Only THEN did they START filling our order. They claimed to have called «our veggie burrito» 30 minutes ago. Unfortunately, my husband ordered a grande burrito. I heard him distinctly. We’re done. Never again. And my husband will be late for work. Awesome.

I wish I could give zero stars but I don’t think that’s an option. This location is awful. They NEVER get my order right and are always snotty and rude.

ordered a bacon egg toast sandwich — (Oct 17^th around 11:30am)each slice of toast had one side that was completely burnt and they tried to hide it by placing the burnt sides inside the sandwich! The Bacon was tough the eggs were barely cooked! Three hours later I’m in the ER with severe abdominal pain & three days later I am still on bedrest… it was the only thing I ate that day… Not sure when I’ll feel better…

I was never invisible before, today it felt like it but it was not so cool like in that movie hehehe
After walking in, Romello was not interested in helping me and kept talking to a lady across the counter that was sitting down about their personal issues.
I thought he was going to stop and at least say hi to me then take my order well no his personal conversation was too important :(
Then I felt like no one can see me anymore so I walked away and I can still hear him talking hehehe
I buy a bagel here almost every day and now it’s time for an other place, thanks to Romello :) and my becoming invisible skills :)
Who ever own or run this place needs to Read the reviews and wake up!
Oct 15 @10:20 am

Just what you expected.
It’s D&D, what do you expect? In and out quickly, always good coffee, and a good selection.
Just what you would expect at a D & D. Prices were in line with what you would expect. The products and selection were as expected. Consistent. You will never have any doubt about what you are ordering and what you will receive

Stopped in here on a Friday morning on my way to work. The drive thru was busy and there was a line inside, too. I was in and out in five minutes! The service was fast, accurate, and friendly! Great job, Dunkin’ Donuts!

Stopped in for coffee and a donut on our road trip. Nice clean spot. Guy at the counter was so kind and helpful, it was his 4^th day and he made ours. Coffee is good too

Came here 2 days in a row and was told the coolata machine was broken. Segun. She says the exact same thing.

Why has dunkin done nothing about their customer service?
The skinny
I don’t usually get coffee nor am I a big donut lover but my gf is so by default I frequent places like this. I never had a great experience here no one has ever wowed me which is ok I never expect it. The problem is they never seem to be average or ok with service I always seem to have one thing wrong with my order which is funny to me as usually order one thing med iced coffee with cream and 3 splendas (my gf’s order) and they either give me no cream and 3 splendas or cream and 3 reg sugars. I never tell them I just fill out there survey in the back of receipt and let them know what’s going on I’m sure I have left my share of bad remarks but nothing has changed, once the 99c coffee promo is up we will be going back to Starbucks although expensive, the baristas usually give u a smile and are friendlier (though not all).
So overall I gave this place 2 stars just based on their customer service I hope they can step that up as I’m not a difficult customer and I hate to be treated like I am.

The iced coffee with extra cream is my all-​time favorite. The donuts are good but not amazing. The other food items don’t look as appetizing so I’ve never tried them. The 4 stars is for the coffee only.

Just wanted a large, hot, black coffee. Got it in about 2 seconds at the drive-​thru. That’s not gonna happen anywhere else.

Worst Espresso EVER. And my steak and egg combo was ICE cold. If I could give 0 stars I would.

Worst customer service ever. Asked for a LARGE cup of ice and was given a medium. Asked again for a large and got some excuse about inventory and not being able to charge for water. Have never had good customer service here and food usually is cold or barely warm. Always disappointed and have given this location many tries to get it right. Good thing there is a Starbucks very close to this location. At least there they always give good customer service.

I went in there on March 2^nd about 8pm. Very poor selection of donuts. What was there seemed to be stale when I got them home and opened the box. The 2 guys working there were rude and short. The Quik Trip next door has 10 times better donuts and service than this. My friend went to this Dunkin Donuts before and had said the donuts were good, but the staff had attitude problems. I personally will not go back. I am thinking that this is a franchise location? Staff did not even know their donut menu items. Example «french delight».

Love this particular store. Clean. Friendly staff. The Red Velvet Drizzle donuts are absolutely out of this world… but oh so bad for my Size 4 figure. Oy vey!!!
I’ll be back every now and then for a little somethin’ somethin’! :P

I went to this Dunkin Donuts a couple weeks ago while waiting for someone at the hospital across the street. I just didn’t feel like waiting in cold hospital waiting room for an hour. well, anyways other than the convenient location my experience here was terrible. Everyone but the cook were extremely rude and didn’t want to help me when my order was incorrect. The younger girl that was obviously in training to be at the register (she wasn’t a new employee) I asked, acted like she didn’t want to be there and over all I wouldnt come here again. The food could have been horrible, but if there’s good customer service it makes up for it. Not here. I wasn’t happy.

We don’t have a Dunkin’ Donuts anywhere near where I am from even though there are ALWAYS commercials on TV– extremely unfair if you ask me– so we wanted to get as much Dunkin’ Donuts as we could while we were near one.
This location was very easy to find with easy access. The staff were so friendly and you could tell that they enjoyed working there with each other. The staff was so friendly and nice that we decided to go back there again even though there was a closer location to our hotel.
I wish I could eat here every day– but in the end I’m glad.

I have to say, I would rather spend 2.16 on a coffee from Dunkin Donuts than 5.34 from Starbucks. Today I got a large coffee with 2 splenda, coconut flavor and some cream and it is de-​lish!
America runs on Dunkin! This location in nice for me as it is on the way to work. The only problem I have is that when you go inside the service is kind of slow because you have 3 people working the drive-​thru and only 1 person working the inside cash register. Spread the love!

I normally don’t like to review chains because there’s too many of them, but I received a nice surprise in the mail from Dunkin Donuts. They remembered my birthday! Isn’t that sweet? It was a birthday card with an offer of a free beverage.
So I went here and got a regular hot chocolate to satisfy my sweet tooth. Delicious.
Right now I am being über super strict on what consume and try to use everything with Stevia sweeteners, but sometimes when it’s offered to you for free. Who cares if it’s loaded with sugar. Life is not about deprivation, it’s about moderation anyway.

I live around the corner and it’s really easy to drive thru and pick up some donuts for the crew but I never drive away completely satisfied.
Why? Because they’re always lacking in some way. I order an assorted dozen. They tell me they’re out of many types so they ask me if it’s alright to make the dozen with less-​than-​popular/​usual flavors. I have no choice so I say «Sure».
Another time I asked for four crullers and came away with two.
Maybe it’s bad timing but I’ve been there at various times of the day.