Krispy Kreme Doughnuts

This location is horrible. The service sucks and they never have the doughnuts I want. The coffee is ok but small. I would never return to this location based on customer service alone. I even wrote to corp and they responded that it was in review and never any follow-​up! It shows why the employees are that way if corp is!

I like Krispy Kreme a lot, but I do not like this location. The donuts here don’t taste as good as any other I have had at the franchise, and I have had Krispy Kreme in NY, PA, Puerto Rico and other AZ locations. Also the staff here, at least when I have gone, haven’t been the smartest individuals. I came here once with my family through the drive thru, only to find a sign that read «Out of Order Come Inside». Not the most polite note. When we came in although the red sign was on in the window (the one indicating that fresh donuts are being made) when we walked in we noticed that many of the lights were off. We figured perhaps it was a energy saving initiative. We waited online for about 10 minutes before an employee comes and tells us that the electricty is out and that all that was available was what was in the glass. We were bothered that the young man who was at the register and saw us come in and saw us waiting for 10 minutes didn’t inform us as soon as we walked in but let us wait on line and that another employee came and told us. It was a waste of our time since we came specifically for fresh glazed donuts, which we understandably believed to be available because they left the red signage on in the window. I guess they had a back up generator for the outside signage.

there is no a/​c, it is very unbearable, could not sit there no matter what, it was awful and HOT.

Not a lot of these doughnut shops left so had to stop by. Very clean inside. staff was friendly and helpful. Well stocked for midday on saturday. The originals I got came from some special storage spot so they were incredibly fluffy and warm.

Out of donuts well before close… On a promotional day…

These are the best donuts in town. This location is very convenient. Great customer service.

Fresh donuts, tasty coffee, what else can I ask for. Fast service! Definitely coming back.

So I made a mistake by coming back here thinking things would have changed. I had a craving for a maple glazed doughnut and stopped by. I figured it’s 3:00pm on a Sunday they should have plenty. Well, I was wrong again. Shame on me for thinking they would have made any improvments.

Donuts are way to sweet and tiny. The coffee is good, but you can’t get free refills.
I rather have Bosa or Lamars donuts. The staff can be a little friendlier too.
Also they were out of 6 kinds of donuts by 9:20 am. Including cake donuts.

Delicious & classic donuts. The specialty coffee is excellent too. They lack options for a half a dozen and it’s kind of pricey if you just want a couple donuts.

Do not ignore the pattern of bad reviews merely because the concept of a pumpkin-​cheesecake donut was crying out to you «eat me! eat me!» and it seemed like a good idea to not tackle Ranch Market on an empty stomach.
At 7:30 on Sunday morning, the store was empty of customers, the case was full of donuts, and my pumpkin-​cheesecake donut was stale, while the coffee tasted burnt. Clearly, they were prepared for a lot more people to have shown up much earlier.
On the up side, the staff was very nice and the place was clean. I would happily go buy donuts from these same people if they could provide donuts that taste fresh.

We bought a dozen assorted doughnuts from this location and almost $ 15 was charged to my card. Make sure that you check your receipt before leaving the store.

On July 11 Krispy Kreme ran a special, buy one dozen donuts and get a dozen glazed donuts for 77¢. We arrived at 2:30PM and waited only a minute or so to be helped. I ordered a dozen chocolate covered and a dozed glazed. The nice girl helping me told me they were out of glazed but she would give me a second dozen chocolate donuts for the special price. I accepted the offer.
Before she could box up the two dozen donuts, several other customers had entered and placed orders.
The short version of this story is they RAN OUT OF DONUTS! I don’t mean they ran out of chocolate donuts, they had NO MORE DONUTS AT ALL! I looked in the back (you know how you can see the donuts being made?) and sure enough there weren’t any donuts cooking. That’s some pretty poor planning.
I asked when they expected more donuts to be ready. I was told after 4:00PM, over an hour later.
So, my one star rating is because I never even got to try the donuts!
To be honest, I’m sure I’ll go back to this location at some point, but I won’t go out of my way. It just isn’t worth it when I run the chance that they won’t have any donuts.

I went into the store at 7:30 a.m. one work day. I was highly impressed with the cleaniness of the interior. Two ladies were behind the counter adorned with smiles and eager to toss some hot donuts into boxes.
Too, Krispy Kreme is running a sweet deal… basically 2 dozen donuts for the price of 1!

Great staff, awesome selection of goodies. More than helpful and fresh on the spot. Store crew was helpful for there are some treats we haven’t had… birthday cake and the brownie batter? Yep, surely can’t be a bad way to start the morning. Don’t forget the milk!

Terrible customer service.

Review at the bottom– Picky Much? I love thats theres a Krispy Cream on this side of town now ! Drive thru is a plus donuts same delicious qaulity, customer service is fair Im happy there coming back way better than Dunkin in my opinion.

Bummed I didn’t read the reviews prior to making the drive, this is not the real deal. The original glazed seemed like a store bought donut put in the microwave. I’m giving +1 because the iced coffee wasn’t bad — however their large iced is smaller than a Dunkin’ medium iced.

Worst donuts!!! I came 26 minutes before it was supposed to be closed. And as I walked to the door. The workers turned off the lights. Apparently they don’t want business. Will never come to this place again. As a result of them closing early I have called corporation. If this is a franchise I hope it gets taken over.

History lesson: Krispy Kreme is recovering from going out of business you would naturally assume it was because they had a poor product and the business suffered the consequences. That is not true in this case. From what I am able to determine the major shareholders voted and made it so that only a major shareholder could start a franchise they then ran the franchises for 2 years and sold the franchise back to the company for the purchasing price. That is like I bought a car from you and got to drive it for 2 years and then sold it back to you for the same price I bought it for. Hmmm. Needlesss to say this is a violation of GAAP (generally accepted accounting practices) and completely unsustainable. The company collapsed and thousands lost their jobs. In fact the only people who were not hurt in the collapse were the franchise owners/​major shareholders, yes the people who caused the collapse and misery made millions while everyone else was hosed. Now the franchise owners/​major shareholder are at it again.

To the review: This store only makes glazed donuts which are good but every other donut is made off site. Does dunkin donuts or rainbow donuts just down the street do that? I don’t know. the donuts they make fresh were great just not worth the almost 2 hour drive to get them. I remember them being larger and better tasting.