Einstein Bros Bagels

I was having a total freak-​out-​fest bitch-​fit because I had skipped breakfast and taken medication on an empty stomach on my way to go rock climbing. I needed to eat something, anything, now!
I saw Einstein Bagels and pulled in. I had never eaten at any Einstein Bros. before but I was super happy with my decision. I got a egg and cheese everything bagel. It hit the spot, the staff was friendly and quick. Everyone working on Friday morning took care of business and were hustling out food to customers and just getting it done.

As a former Phoenician and now a resident of New York City, I always love visiting Einsteins on Indian School and 44^th St becausewhen I’m in town because I love the jalapeño bagel toasted with jalapeño cream cheese. My visit back today was absolutely less than a wonderful experience. The staff seems «rushed» yet the store wasn’t that busy, what’s the hurry? Then I ordered a toasted bagel that was clearly rushed through the toaster and luke warm at best. Then, a bagel with cream cheese (coming from someone who lives and dies by NY bagels) should have more cream cheese than a quick swoop over the bagel with a knife. When there’s so little cream cheese on a bagel it fails to actually cover the entire bagel, it’s not good enough. Put some cream cheese on a bagel when people ask for it and stop trying to cut corners to save a few pennies.

My friends and I stopped Monday morning for breakfast at the Bell and 7 th Street location.
Very long line with only 2 employees working at the moment. Love the chicken pesto sandwich and my friend loved the turkey, as well. Difficult to find a table, so we were troubled by 3 tables pushed together being utililized by people who brought their food and drinks from elsewhere. We asked employee and she said that was allowed. What??? Not a very sanitary restaurant if you bring your own food, who controls this? We won’t be back to this location!

Terrible service. The place is very busy on a Sunday morning, i ordered two bagels, not toasted, not sliced, and two sides of cream cheese. I’ve been standing and waiting for fifteen minutes thus far just for them to place two bagels in a paper bag so that I can leave. They’ve put me in a queue behind all other orders, which I can understand, but when my order requires NO prep I shouldn’t have to sit and wait this long.
It’s simple mismanaged.

A bagel shop should have bagels… right? At 845 am this week and 800 am last week, out of nearly everything. Again, your a bagel shop. You definitely need some training in inventory/​product management. Won’t be wasting my time here again. Oh by the way, you only sell bagels, it shouldn’t be that complicated.

I hate to eat on the go but Friday afternoon I had about 15 minutes for lunch and decided to quickly go to this location.
I have to say that for a chain I was pleasantly surprised at how good my turkey sandwich was. It came with a side of fruit and all on all pretty delicious.
Line wasn’t bad and service super sweet. I’ll be back

I said I would never come here agen because of the horrible services I received last time. However my bf wanted to come here because he likes your sandwitches. So I agreed to tagging along. The gentleman in front of use walked out out and said to use befor he left that he had been waiting for over 10min and not one of the employs had acknowledged. being that we were very hungry and had not eaten breakfast we decided that we would wait still. We the only people in line waited another 8min. Not one of your employs said hello, we will be with you in a minute, we were not acknowledged at all. It was like we were not even there. Iv had horrible service before this was beyond that.

My biggest complaint is having to order at one computer then having to stand there and listen to it reread two feet away by a totally different person. Why does it even need to be loaded in the first computer? It really slows down the line and half the customers change their order I.e. Drink size, add a cream cheese or oj from the cold section, etc. Definitely seems inefficient! On the weekend the parking can be a little bit of an issue, but you don’t wait too long for a spot to open up. However, the service is always friendly and my order is always right so I can’t complain too much!

So I came in earlier today… (8:30 on 5÷27÷15), and ordered a non-​toasted Everything bagel with Garlic Herb cream cheese. There was a horrific line, but it was zipped through fairly quickly. After waiting for 5 minutes to get my food, the food runner (middle aged man with a European accent) called my name and then confirmed… «Everything bagel with plain?» I was rushed and said «Plain? It’s supposed to be garlic herb?»
He then proceeded to take my bagel out of the bag, open it towards him (so I couldn’t see) and said «oh yeah!» «It’s garlic herb?» I questioned. «Yeah» he said, put the bagel back in the bag and held it out toward me. I laughed (somewhat rudely, I apologize) because the man roughly defiled my bagel while we were standing by the windows and then basically dismissed me to leave. I took the bagel (hey, I paid for it) and walked out feeling like it was a 3 – 4 star experience.
I get into my car and drive off. When I finally got a chance to eat my bagel, I bite into it. Plain cream cheese? That guy CHECKED MY BAGEL AND LIED TO ME!!!
I am not so much of a priss where my order cannot be wrong. It’s happened before and I deal, graciously and more often than not just eating what I was given. HOWEVER, DO NOT LIE TO ME. He looked at my shmear, saw it was wrong, and told me it was fine. Ugh!!! If he’s lying to customers, what else is he lying about? Not a good look my man.
My bagel is the EASIEST THING EVER to remake. I am SUPER LOYAL to Einstein’s, but I am DONE with this location.

Just finished an egg, spinach, bacon sandwich. It was filling and priced appropriately. It needed a sauce of something herbaceous and then would’ve deserved additional stars. No napkin in the bag. Glad I had one in the car!

I’ve had some trouble with them being out of Everything bagels. But they seemed to have changed their process and had plenty of bagels today! We were moved quickly through the line and were in and out quickly. Friendly staff too. Top notch experience and love those Everything bagels!

If you have been to an Einstein Bagels, you know the drill. Order at one counter, then pay at another, then pick up at a third. The service is good but nothing exceptional.
This particular location feels a little run down, but nothing that is overly disconcerting.
My favorite part of Einstein Bagels is that I can get breakfast at lunch time. Breakfast is my absolute favorite meal of the day, but I never had time to pick up breakfast before work. (I am lucky if I remember to even eat breakfast.) At lunch time, Einstein still has its breakfast menu available and it is really good.

Pretty good food for a quick breakfast. Prices are normal for the location and industry. Saturday and Sunday mornings they are really busy. If you are in a hurry, it can be a bit frustrating. Parking is limited, but people tend to get in and get out fast, so parking spots tend to open up quickly.
Standard leaded coffee is good. Recommend the breakfast bagel sausage sandwich on a six cheese bagel and their fresh squeezed orange juice. Service is good. Everyone is hustling and trying to get people thru as quickly as possible.

Einstein’s always confuses me. You order at one counter, pay at another, get your cups from someone else in some cases. I just don’t get it. At this particular location, you order at the counter immediately to your right. Then you walk past all the food and pay for your order. That doesn’t make sense to me at all. The order counter is before the food, but whatevs.
Whatever you get here is guaranteed to be awesome. I personally like the egg and cheese on a jalapeño bagel. Kind of pricey at $ 4.59 though. Einstein’s also has some of the best coffee around. Get the vanilla hazelnut. It’s sooooo delicious!

Ever had salmon on a bagel? I’m sure you’ve had.
I just can’t get enough of the Nova Lox at Einstein’s. It comes with cream cheese, tomato & raw onion slices, and just the right amount of capers. Just one bite and you will be hooked. You get to pick what kind of bagels you like and I know it sounds weird because it is sweet on a savory bagel (the cashiers always go like, are you sure? Yes! I am sure!) but I always pick the cinnamon raison bagel. In the words of Rachel Ray, «Yum-​O».
I’ve tried the caramel macchiato today; since I was already too late to stop at Starbucks. I don’t know if they were missing the caramel or the macchiato or both to it because it just tastes like warm milk. I’d asked for soy, too. Had a tummy ache. :(
But it is okay, I end up not finishing my «tall drink». Btw, tall is (as far as I know) the only term for Starbucks for) small size. But I consumed all my bagel just in time until the boss walked into the office today.

I have a total love-​hate relationship with Einstein’s.
Love: fresh bagels, good cream cheese, and solid bagel sandwich offerings.
Hate: the staff that works here.
Last time I came in I ordered my standard Santa Fe Turkey Breakfast sandwiches to go. The girl at the counter argued with me with the type of bagel it was to go on (1. I thought you always had a choice in bagel, and 2. I’m pretty sure I’ve ordered this sandwich more times than I care to count; I know what’s what). She said that it was supposed to be on an Everything Bagel, and I wanted it on an Asiago (the bagel it’s slated to go on). She then had the gall to ask if I even knew what I was ordering. I politely smiled, and said I know what I’m asking for so please give me my order as I have asked for it. She checked me out, I took my sandwiches home, and lo and behold my sandwiches were on an Everything bagel; not the Asiago like I’ve asked. Whammy.
This is just an isolated incident from the staff here. I think every time I come something goes awry with the staff. I keep coming back because the breakfast is quick and tasty, however someone needs to start training the employees on proper customer service.
4 stars for the food; 1 star for the service.

What ever happened to the Great Bagel place? I love Bagels!!! I had to go again to this place, and was hoping that something changed.
Sad to say it has not. Dirty, not organized, bad & slow service. Manager running around not paying attention to the store.
COME ON PEOPLE — this is not rocket science.
Please, please find a manager that can lead and train staff! oh and clean.
I will not return!
Please Unilocalians, suggest a good bagel place for me.

Service was quick — but all I had ordered was a sesame bagel with cream cheese. So I should be quick. All I will say is that they barely put any cream cheese on the bagel! I had to pull the bagel apart just to see they remembered to put it on!

I will never step foot in this location of einsteins again.
Yet again they have demonstrated that they are incapable of toasting a bagel. Ordered a sausage and cheddar sandwich– after waiting 20 minutes for my food– cheese was unmelted– bagel soft until of course I complained about it. Microwave!!! yay now I burned my mouth on an even softer bagel. Good bye einsteins. You need to invest in a new toaster, new management, staff that can spell a first name and more customers– because you lost this one to another location. Don’t go here.

This store is in a great location. They do a good job moving the customers through the line.
Each time I have ordered the food has been great. Very good quick and affordable breakfast place.