Einstein Bros Bagels

Typical corporate Einstein’s. Service was average. Quality was about the same as every other Einstein’s I’ve been too. Nice patio area outside and located next to a Trader Joes for grocery shopping ease.

No Stars for this location!!! The place was filthy!!! The young lady who took my order got it completely wrong! Didn’t give me my doggie bagels and when i went back to get them they refused to give me a bag for them!!! They told me to put them in the same bag as my sandwich!!! OMG!!! REALLY!!! NEVER EVER EVER!!! NEVER coming back to this location again!!!

I love Einstein’s coffees and while their bagels taste delicious, I have noticed they’re getting smaller and smaller. I took a photo for documentation. I have small hands and they’re about ³⁄₅ the size a regular bagel should be.

So I came here for breakfast every day during my 5 day stay in Scottsdale, which just goes to show that they are awesome.
The bagles are fantastic. Exactly what I was looking for in texture and taste. I had 3 different kinds and they were all great. The spreads are good too. Also they did a nice job on the lox and it wasn’t too pricy.
They do take awhile if there is a line, but there is quality in their methods, so I’d brave the line for it.
Also, the coffee (especially the iced) is excellent! If you check in you can even get a free one ;)

My bagel and coffee are great. Customer service has alot to be desired. Cashier was very rude and got my order wrong. I ended up paying more and getting less because of way I was rung up..

It’s very simple: a well done cinnamon raisin bagel with cream cheese. A hot cup of coffee. You can’t get that wrong…, and they didn’t!
Yummy! Definitely worth another trip!

Went there the other day and beyond great service my order was already done before i put my card away! Out side seating was clean. Great experience !

A disappointment.
This location was oddly pretty dead at 8-​am Thursday morning compared to any other Einstein’s locations we’ve been to. I shortly knew why.
The customer was service was awful. We waited in line as no one was taking orders and one person was taking payments. So we formed a line with people behind us– and the cashier walked away and another register opened. An employee came and started to take orders without acknowledging the fact we had been waiting first.
So we patiently waiting back «in line.» She took our order, she wasn’t helpful pointing out items that we couldn’t locate or answering questions.
We got our food Togo. After spending 12 minutes inside for two breakfast sandwiches we were continued to be disappointed. We had a bagel which wasn’t even toasted and then the other sandwich has cold cheese on a hot sandwich! How do you have a hot sandwich with no melted cheese!

I really prefer not to leave negative reviews.
However when my bagel is black as charcoal I have to speak up.
It just seemed so careless to get two burnt bagels when I was the only customer at the time…
You’ll notice in the picture I ate the non burnt part, but that was less then half.
The coffee was cold, even if it was 12pm.
Either serve hot coffee or no coffee.
We implore you to improve this, I don’t want to drive to Thomas Rd to get bagels, please!

The Starbucks of bagel places and I don’t mean that in a good way. It seems like there is one on every corner. And I am a bit of a bagel snob. It seemed like the dough was frozen and not baked properly. Sorry guys you might be ok for your average gentile smuck but you can’t pull the wool over my eyes

Ok, it appears the annoying greeting policy has changed back to «Good Morning» The gourmet bagels are a stretch at 50 cents more than a normal bagel. My gourmet bagel was a six-​cheese version and no I did not ask the cashier to rattle off all six cheeses that were included in the bagel. None of the cheeses on my 2.40 bagel with butter really stood out and honestly I really seem to be going here mostly out of convenience when I’m close, but not actually saying to myself, «OK, let’s go to Einstein’s. I still think that places who get you back with a coupon on the register receipt are smart or maybe I’m just the type they seek. You fill out the code and then get a free $ 2 coffee with a purchase. Not a bad deal, but we all know these aren’t the world’s best bagels, especially for ex-Ny’ers.

Went here after I arrived to my hotel with a group of girls and it was actually kinda hard to find. We walked from our hotel (Hilton Resort & Villas) and it was an adventure lol. This place is located in a deep corner from coming on the Trader Joe’s side so it’s easy to overlook.
Well I ordered the Honey Glazed Smoked Salmon on a Honey Whole Wheat Bagel. It was good. I didn’t taste the smoked part or honey, but it was still good. I kinda wish there was more salmon and cream cheese. It filled me up, but it didn’t FILL me up. Which I don’t think it was supposed to. I think it was just maybe for a light lunch? I’m not sure. I don’t think paying around $ 8 was worth it, but I could be wrong.
The workers were nice. There was only two of them and about 13 of us so it took some time to get our food. When we left they thanked us for coming.

This location can hardly keep the cinnamon on top of the cinnamon and sugar bagel. Also, they always seem to be extremely understaffed and have messed up my simple order a few times.
I prefer the location off of Frank Lloyd Wright or Thomas.

Great location and decent Custy service. Usually stop in every other week for a bagel. Super backed up today and waited 30mins for two bagels… I will reconsider bagels next time there is a long line.

I went into Einstein Bros. bagels today because I needed coffee and I didn’t feel like driving to Coffee Bean so I decided to be spontaneous and try something new.
The menu is a little overwhelming to someone in a time crunch who had never been there before so I stood trying to decide for far too long. I let the lady behind me go ahead while I tried to make a choice. When she was done I ordered my iced vanilla latte with whole milk and was told they don’t have whole milk. (Seriously what’s with Arizona not having whole milk anywhere?!) i ordered it anyway. I was still indecisive and sort of hoped the guy taking my order would show some initiative and make a suggestion. He didn’t. I finally decided on a bacon and egg bagel and tried to make some jokes to get him to smile. I got nothing. He must be a robot. He finished up my order and I waited.
I was happy that I didn’t wait long but my coffee was terrible. Seriously awful. Vanilla milk water. I can’t even taste espresso. The bagel was okay. It was edible at best. Nothing to be anywhere near impressed with. For a place that prides itself in bagels I expected so much more.
I should have made the trip to coffee bean.

Hard to find a bagel place open this late in the day, and pretty much the only place that carries chocolate chip bagels.

Too bad other reviewers have been complaining about the very friendly service in the mornings because that is what I came on here to praise! Despite it being early, Becca and Chelsea made it a really great experience for me. Thank you to you both!

Very friendly service, but my order is wrong 50% of the time.
The store is always clean and I never have to wait in line. The staff is very accommodating as well.
My only complaint is that when I order any but just a bagel and shmear, they get it wrong.
I’ve tried to order the Bagel Thin Eggwhites Southwest Turkey-​Sausage a couple of times and it was no good.
The first time it was so soggy with too much salsa and cream cheese and missing the pepper jack. The second time I ordered I asked for easy on the salsa a cheese and only got the sausage and egg white with nothing else. It’s kinda frustrating.
So I say come here for a quick bagel & shmear, but skip anything more complicated than that.

There are very few bagel shops in the Old Town area other than this Einsteins and a couple of others. So, every now and then, I’ll pop into this location to pick up some bagels for the house… they happen to have tasty schmears (aka cream cheese flavors) and quality lox as well.
Unfortunately, the last few times I’ve been to this location, the service has been painfully slow. Also, they are often out of certain kinds of bagels that I like including the honey whole wheat.
On the bright side, they will slice the bagels for you and/​or put them in plastic bags to keep them fresh. Their coffee isn’t bad, and this location has a decent sized parking lot too… and if you need any groceries, you can run next door to Trader Joe’s (or around the corner to AJ’s) without moving your car!
If you have the time and don’t mind driving a tad bit further, I recommend both Chompie’s and NY Bagel and Bialy over Einsteins, but if your expectations are in check and/​or you’re in a hurry, this Einsteins will do. Just keep in mind that it’s a chain, the service may be slow, and while the food won’t blow you away, it is pretty consistent.

Dutch Apple Bagel w/​honey cream cheese:
Toasted of course.
Arguably my favorite bagel I’ve eaten. Thought the dutch apple+honey cream cheese would be too much sweetness, but surprisingly it wasn’t. Size was decent and easily tied down my appetite for a few hours.
Bonus: free wi-​fi and unlimited coffee refills.