El Encanto DOS

It’s a shame I have to rate this place so low. The food is great but the service is horrible. We have come 3 times and each time we have horrible service.
Tonight’s service was the straw that broke the camels back!

Food was surprisingly good. Salsas were good. Refried beans were really good. Kids ate well. So did the adults. We will be back.

Always a good choice for a meal close by to home.
Service is good and food is good too.
They offer three different salsa choices– I only like the green one.
Decent prices and good atmosphere

Went to Dos for the first time tonight. Had a great meal wit the family. Portions were fantastic and drinks were great.
Had excellent service from Cliff he was great with the family and the kids. We will definitely be back.

Third time here at the outside bar worst service ever with a bartender that has a permanent frown and bad attitude. Quite sad as we frequent the location in Carefree and the bartenders there are amazing.

While the food was just ok, despite telling the waitress (who seemed to barely be listening to me) that I am allergic to gluten and specifying my order carefully, I was somehow glutened and have been sick in bed since. I even ordered something labeled gluten friendly. I would not recommend this restaurant to people with food allergies.

I had the Pollo Fundido which was recommended by the waiter. It was excellent!
Four stars because the area I sat was dark and only one candle. I would eat here again.

Food was not worth the price at all. We waited 25 mins for our bill to come. Our waitress had 2 tables. We watched as the managers went to multiple tables to check in who had just been sat. No one can over to us at all. Not worth the drive to get here at all.

Doesn’t even deserve one star! Terrible, terrible! Drinks, food, and service. I even had to go to the manager to ask if someone could wait on us… We waited 10 minutes for someone to wait on us, but it wasn’t till I said something. Then we got the food… cardboard…no cheese at all in anything. I can’t even explain.
I’m from Boston and we have pretty good Mexican restaurants… compared to this! Very surprised that it’s crowded all the time… maybe because people out here don’t know any better or nothing convenient to the area.

Mid grade Mexican joint. Not worth driving out to Carefree Highway for. The chicken fajitas were just okay. The chips were bland. The queso was… strange. The service was good and we got seated right next to the pond which offered a nice view.

Sat for over ten minutes waiting to get service after the hostess Zoey informed us it was against company policy to seat a group of nine in anything other than two booths.
Do NOT waste your time at El Encanto Dos, we love the original and have never experienced bad service.
After going to El Encanto Dos and being ignored by the hostesses over multiple visits my family and I are appalled that it’s still open. Customers are not first at this restaurant, do NOT waste your time or hard earned money because they do not care.

Been here several times and this location tends to be hit and miss. The Cadillac margaritas are always consistent and the salsa. The food not so much. It was fairly good this visit… had tequila lime shrimp and both the shrimp and veggies were good; although the rice was on the dry side. Love the festive environment and patio!

This place is always busy, which means it is good enough to have customers keep coming back.
Food: is really good though! My favorite is the Seafood Enchiladas! It comes with black beans and rice. My boyfriend and I shared this dish, he got the stuffed jalapeños peppers for an appetizer as well. I like their margaritas too.
They have tables and booths (they can have different wait times). They’re good for groups, but you might want to call in for reservations. They have a sitting area just for waiting. The restaurant feels big and it is decorated nicely. Casual clothing though.
Negative star for not being handicap accessible (no ramp nor designated handicap parking spots) and quick service, they just want you in and out. The service is fairly basic, nothing too personable.

I was shocked to see the review for only 3 stars. My daughter and I came in from Texas, where Mexican food is king, and we absolutely loved this place.
Great patio, great ambiance, 3 very good different salsa’s, phenomenal tacos, and good sauces on entrees. I personally got the Plato de Mexican and it was great.
If I had a complaint, the service was pretty slow. It appears they were understaffed on the night we went or were busy than expected.
The food, however, was excellent.

Our lunch experience at El Encanto Dos was pretty good! We enjoyed our time and our food. The manager/​owner came over periodically to check on or table and food. It was nice that he was friendly and went around to all the tables.
Our server was OK but seemed a little too busy to give us excellent service. That’s the only reason I’m giving it 3 stars. The food was good and the prices are reasonable. The portions are huge so the lunch size is just right.

Middle of the road. Nothing memorable, nothing especially terrible. Service decent. I don’t know, this is not what I’d expect for Mexican food as a tourist coming to Arizona.

Great food, and our family of eight tried a number of different items and no one was dissatisfied. The pollo Fundito was a big hit by a few people in the party. Our server Wendy was terrific! She was attentive, friendly, and ready with descriptions and recommendations.
The skinny margaritas were yummy with a nice bit of tang. We also sampled a few desserts. The winner was the Flan, but only by a small margin over the three other desserts tried.
I would recommend you stop in and try the food if you are near Cave Creek. In another month or so sitting on the patio for your meal will be fabulous.

Very consistent and great food… Close to home too so we frequent this place a lot. It’s not that the food is amazing but it’s pretty authentic Mexican American and we like it. Really love their salsa trio that comes with complimentary chips (especially the green variety). Tasty margaritas and I love the Flan if I have any room left… We like to sit in the bar area. Pretty fast service in there. When it’s not too hot the patio is fun to hang out on with friends. A pitcher of margaritas, chips, salsa and some yummy guacamole makes for a fun happy hour with friends too!

Great food and awesome service!
Love the atmosphere…
Would highly recommend the spinach queso dip they offer and the pollo fundido for an entrée is fantastic!
The chips and salsa are tasty…
Also, in the winter, sitting outside is so fun! Love the outside bar with super friendly bartenders!
My favorite server is Natalie, she’s always upbeat, happy and does a great job!

This is the second time I am leaving this restaurant before ordering. The service is terrible. Wait staff is very snotty and when we told the manager we were leaving because they could not accommodate an elderly customer they charged us for the two iced teas and a soda … Terrible service. And then we had to wait to pay.