Fry’s

I mean, the people you will see here are comparable to some of the carnies you will see at Wal-​mart. HOWEVER. The staff here is top notch, no problems, its my go to grocery store, all the food is good. No qaulms… NOW FOR THE BAD
This parking lot is the equivalent of getting ready to ride bumper cars at the fair. The people outside have 0 regard for safety or cognitive thinking. when you enter the parking lot, just know that everyone immediately goes autistic. Double… No no. triple… no screw that! Quadruple check when you back up, or when you are about to take or exit a parking spot. This parking lot is probably the easiest place to die in Arizona.

I just get a weird vibe when I come in, especially when the managers are stationed at the ends of aisles watching the checkers and badgers. The only interaction I had with a manager was rather negative. I had to return beer than I learned was expired after I tried the first bottle. When I came in to return it, I was told «expired beer is not sold in my store» and was given the 3^rd degree about when I purchased it and whether I used my Fry’s card. After going to check if I was telling the truth, the manager begrudgingly gave me a gift card for the amount of the beer. I just didn’t understand the amount of arrogance and disbelief toward a customer.
3 stars for the short lines and the surprising amount of great scenery.

The best frys I could possibly think of. Low prices and great workers. The only problem is it can get a bit crowded because there is a lot of stores next to it. If you are looking for organic foods don’t come here because there is only a little to choose from.

Very friendly staff and the store is usually very clean. I have seen quite an improvement in this store over the past 4 years. However, the selection of organic fruits/​vegetables is pretty small and very expensive. I don’t like the fact that I go to a huge grocery store yet cannot get what I need in that one stop. I hope this store will expand their selection of organic options soon.

The employees here aren’t the friendliest, especially at the customer service desk. Eugencio? was a total dbag and even rolled his eyes at me when I told him that items weren’t being rung up what they were being advertised for.

The only decent grocery store in south central phoenix. Love the layout and how clean it always is. Only down side is waiting in line. I do self check out mostly. But still wait for those too.

Sadly this is the only good Fry’s near my house which I occasionally frequent if I don’t make the trek to Mesa or Chandler for grocery shopping. I don’t know, something about going into a store that regularly has two security officers makes me feel like I am heading into a prison or something. I always feel like there are eyes on me or something, creepy. The store itself is pretty nice, small selection on the organic though, and the evenings are pretty slow. It is located in a strip mall to get all your shopping done all in one spot: Gamestop, Target, restaurants, Great Clips, ACE, Anna’s, Ross, etc.

If you’re looking for quality, organic foods, DON’T GO HERE! They don’t even carry the regular Organic line made by Fry’s/Kroger. I moved to this area and feed my family only organic fruits, veggies and products. The selection of organic fruits/​veggies consists of three items — it’s quite sad.
Not to mention the fact that the store was a complete disaster, like a tornado had ripped through there and tossed things off the shelves onto the floors…
Needless to say, I will not be shopping here again and I think it’s disgusting the just because people don’t live in an affluent part of town means they can’t get access to organic products.
I drove to the Safeway about 6 miles south and was very pleased to find everything I needed.

I’ve received enough bad service at this store to warrant giving it a 2 star rating. The self-​checkouts I have found to be unattended on numerous occasions. Which I wouldn’t care about, but when a screen comes up telling you to wait for an attendant, not-​withstanding the fact that you didn’t ask for nor needed one and there is not attendant around, a bit irritating.
I have also seen the 3 15 item or less aisles all opened with hardly anyone in those lines while they have 1 full service aisle open and people with full shopping carts backed up 5 and more deep. A whole of sense that makes.
And then there are the occasions when someone has forgotten their wallet/​purse. I would never expect an entire line behind me to wait for me to go to my car to get my wallet — but it has happened numerous times at that particular store where the person says they are going to get their wallet and the cashier has no problem putting everyone else on hold for 5 to 10 minutes. The worst part, at least for me, is these people take their SWEET old time going out and coming back in.
This happened to me yet again today at this particular store. I asked the cashier if she was going to go ahead and take care of the rest of us since that person has, for all intents and purposes, left. No, she curtly replied. I asked for a manager. He came over and gave me the same attitude: «Well WHAT are we supposed to do?» as if my request to start taking care of other, paying customers was somehow unreasonable and beyond belief.
Ummm, you are supposed to start checking out the next person in line, was my reply back to him. He shrugged his shoulders, went to the register, closed out the sale and then proceeded to check me out. I was not trying to be rude and really not being rude at all. As I walked away, I «felt» eyes on me. It’s a reaction thing, you turn around and look without thinking. There she was, glaring at me with a look on her face. She immediately turned around and went back to the customers, but that? Enough. I called the general manager who immediately apologized and told me he would deal with it.
But, I wanted to hear Fry’s policy, if there is such, on such an issue. I called corporate. No official policy, but the lady on the phone informed me that that cashier should have closed out that person’s sale and moved onto the next person. The front-​end manager certainly shouldn’t have acted in the way he did and she basically stated she would not have wanted to wait, either, especially considering it was the only full service aisle open (one Christmas Eve Day, no less).
The term customer service has deteriorated in the last decade or so to the levels we now see them at, especially at large chain stores.

Came in to grab some alcohol. Wasnt sure of the reason for having the person I was with being ID’d. Then since I was in the self checkout. I totally forgot to get my booze security fixed. So made for a long drive back to teh store and then the alarm went off. Doh!!!

I just moved here from Oregon so I was happy to find that Fry’s carries my familiar Kroger brand. I’ve spent a lot of time doing price comparisons and I’m happy to find that Fry’s is still a better choice than Wal-Mart.The staff is helpful and friendly too.

They have a bike rack, but it’s right where people can trip over it and even though there’s a security camera directly above the bike rack, it’s not actually pointed at the rack so bikes get stolen here pretty often and the store management has neither the means nor the desire to give a crap, or even review the video footage from the cameras they DO have — Take a guess at how I know this.
The store itself is clean and about the same as any other Fry’s. They need to point their fucking security camera at their bike rack and they need to be willing to actually review the surveillance video when a customer’s property gets stolen while they’re in the store.

No lines, easy to grab stuff on the way to work, tape, smoothie, coffee etc
Nice other shops around also!

This is my neighborhood grocery store. It’s at the two locations I shop at most. It’s always clean and well stocked and I never have to wait in line for very long.

This is my local grocery store and has been for quite some time. I enjoy this store as it is always clean and the staff are very friendly. The store layout is easy to follow. The self-​checkout lines are never too bad so I am able to get in and out with ease. The staff at the deli and pharmacy are also great.
As far as a grocery chain goes, I like this location.

Now this is what I’m talking about. After investigating the neighborhood a bit, I found my supermarket. It is located a bit down the road, but it is well worth the trek. It is a nice, new, clean, well lit and planned lot and store, adjacent to other cool shops. My initial reaction when I walked in the automatic sliding doors is that this is just like the Ralph’s Fresh Fare market I frequented in Southern California. I found the aisles to be intuitive and user-​friendly stocked, with good prices and fresh produce. The only thing that kept it from being a five-​starrer would be that my phone number did not activate my Fry’s club discount yet (it has been 4 days since I activated) and the checkout registers did not seem to be fully staffed, so there was a bit of a wait. Overall, a great place to pick up groceries.