Gordy’s Bicycles

Great bike shop! I was looking for a specific tire made by Freedom Thickslicks. I asked if they carried the tire, they didn’t carry in their normal assortment. The sales associate offered to order them for me and price match online too. Great service from a brick and mortar!

I went into Gordy’s just to pick up an inner tube. The gentleman went out of his way to make sure the bike we brought in was the correct size for my son. He offered to changed out the inner tubes for $ 7.00 labor, which was a smoking deal. After i paid he then offered to adjust my sons seat. Wonderful service. We were just on our way back to Gordy’s to look at helmets today.

I am so thankful to RJ. He made it possible for me to buy the bike I have been wanting for so long (3yrs to be exact). I am so happy with my new trike. Dealing with balance issues this was really my only option if I wanted a bike but I couldn’t afford it. Thank you so much guys for everything. It was a pleasure doing business with you.

I really like this place! Clean, well lit, organized and well stocked. The prices are competitive and the staff is friendly and remember their customers. It’s not the place to go for some types of riding but their BMX selection is very ample. Over all it’s my go to shop for most of my biking needs. Did I mention friendly?

We have taken two of our kids bikes there so far this year and every time we have received great service from Kevin. He is very knowledgable and shows he cares about his business reputation and credibility therefore he strives to go above and beyond to take care of his customers concerns.
I am only giving them 4 stars simply because they can have work/​repairs back logged sometimes which can be challenging for customers when there are other competitors and options to chose from.
If you are okay with the wait time for repairs then this is the place take your bikes for repairs and up grades.

My son found an Aaron Ross bike online that he was obsessed with. Called Gordys to see if they could track one down. Turns out that specific model was not even out yet. I left my number and was thrilled they called to tell me they had found one and were holding it for me. Best birthday present ever! i have also purchased a top of the line scooter and have had the bike serviced there several times. Everything has been done in a timely manner and the people that work there are super nice.

I have now had 3 bad experiences at Gordy’s so I think I will go ahead and assign the sad «one star».
1^st experience: My husband drops off a bike for repairs and pays up front. I pick up the bike a week later and get charged the same amount — as they claimed he had not paid for it. Sure enough I found I’d been charged twice for the same work. I told them this when I went back in for bad experience number 2 and they had no interest in fixing the previous mix up.
2^nd experience: I brought in a bike for repairs and also wanted to purchase a brand new bike. They make a ticket for the little bike I brought in and don’t ever take it back. It took FOREVER for the person to process the new bike for me — mostly because he kept talking to people. He kept disappearing and seemed kind of lost as well. At the end, I’ve purchased a new bike and they say they will come and help me load it into the truck. It’s a large men’s mountain bike and had my bag and small child with me. The sales guy actually starts talking to a customer as he is walking back to get the bike for me and never comes back! I’m not sure if he had a massive attention deficit issue or what but then he (and an employee that is just standing around doing nothing) see me trying to keep ahold of my kiddo, my purse, and steer a bike that is way to big for me (because it was a gift) out of the store. And no one offered to help at all. I felt that was a big slap in the face when I’ve just purchased the bike, talk about buyer’s remorse. ALSO, just to drop off the bike for repairs and to purchase a new bike (which I knew which one I wanted when I walked in the door and didn’t need anytime to think it over) took ALMOST TWO HOURS! Had I not been SO desperate to get out of that place, I would have asked them to just return it because they were so incredibly rude immediately after I gave them the money for the new bike.
3^rd (AND FINAL) experience: My husband goes to pick up the bike that was repaired (at least it was suppose to be repaired). They can’t find it. He is there for almost an hour and after they find it, low and behold, nothing had been done to the bike.
I think that they probably do good work on bikes (if they get around to doing it), as in, they are probably good at the «hands on» part of the work and if you don’t mind waiting for lengthy periods of time AND if they don’t lose your bike… THEN you may find them to be a good fit. But they are horribly unorganized and have serious customer service issues. — To clarify, they have never been rude, just painful unorganized and they have no sense of urgency or appropriate professional courtesy.

Bad customer service. The techs there are more concerned with chatting with friends than helping a customer. Waited 15 minutes for help, then said excuse me. Was told to wait by clerk passing on phone. Chose to leave, plenty of alternatives.

Awesome set of guys. They do great work and they take care of all your freestyle scooter needs. which I have found it hard to find in the valley. They come highly recommended.

New to this shop, after a 10 yr layoff of bikes myself, I walked in for some parts for my son to get into bmx racing. They treated me like I was an old friend. Sold me what I wanted, made repairs and explained the process to me like they wanted to and they seem to enjoy all of it. Same thing every time I come back! So I keep coming back :)

Simply the best bike shop I’ve been to. Great service, selection, great staff and very reasonable prices.

My son is 6 years old and had a flat tire on his bike so we brought it up to the shop. My son was so proud of learning how to ride his bike, so he wanted to walk his bike in to the shop by himself like a big kid. Like many other shops such as skate shops or other trendy shops I was apprehensive about this feeling like the guys at the shop might just be way to «COOL» to give him the time of day. I was very wrong in this case. The guys behind the counter talked to him and treated him with the utmost respect, encouraged him and left him excited and feeling like he was part of something. Our family really appreciated this and will be return customers. Thank u guys so much, we will be return customers for years to come. RESPECT!

Personalized service — called2ask a ?, went in2store, guy remembered me from phone, called back2ask another?, guy remembered me&knew exactly what I was talking about. Can’t complain about price either (less than$ 5 total proves no price gouging!)
The ONLY reason I held back 1star is there was room 4 improvement, efficiency-​wise. When we walked in everybody-​and I mean everybody:@least3employees&4−8 customers coming&going-was in the back of the store, in the svc area. Nobody up front minding the register and/​or providing initial information/​customer svc.
Having a person@the register would’ve allowed me2ask4my part&get in&out of there in a jiffy, rather than wait for 15 – 20 minutes.
No question: overall positive experience! I will return&support what appears 2 be a locally owned business!

Hands down one of the best bike shops in town. All of the employees are extremely knowledgable in what they do. They’re very upfront and honest which I can respect. If your looking for wal-​mart prices then don’t waste your time. These bikes are top notch bikes that will last you a VERY long time for only a little bit more money. Stop being cheap and treat yourself to a bike that you deserve. I’m no way affiliated with this store. I actually live in California and they will have me as a customer from here on out!

As it was recommended for me to go there to find parts for an older bike that I was fixing up, I stopped in and spoke with the a guy who DID take the time to talk with me about the parts I was needing. We looked through a catalog (very over priced and not exactly what I wanted) when he then told me he would begin his search for these parts immediately. He handed me a card (which was for another person from the shop, since he did not have his own) and said he would call me the coming week. After I did not hear back, I made 2 phone calls asking about my search. Each time, the guy took a message and never called me back. I gave up on them and ordered EXACTLY what I wanted online without the middle man. Plus the prices online were about half the price and on sale. Not sure why it was recommended.