Hooters

The only reason I’m giving three stars is because of the initial service my family was given.
This was our first time coming to a Hooters. Stood in the doorway, looking around like idiots for 5 minutes before the bartender just told us to sit wherever. Okay? There are servers just wandering the floor, and no one can greet us properly?
So the staff could use a really improvement.
That was all made up for when our food came out, tasted fresh and it was hot. Which was an A+ our book. Yummy, yummy food.
Hopefully if we just visit another Hooters, the service will be better.

We have gone there 3 times since they remodeled and i had hoped they had figured it all out but they hire some of the stupidest people who cant use a pen and paper i guess. I gave specific orders to bring my toddlers food out first as they can in hungry and ready to eat. Not only did they not being it out first, but they waited about 20 mins after serving all the adults food before bringing it out. They expect a 3 and 5 year old who are very hungry to watch the adults eat! I had to serve my entire meal to them because it took so long for them to get the kids meals. And the food quality is always worst here then any location i have been to.

Horrible service been sitting here at the bar for over ten minutes and not even a greet or an offer on a drink. I will never be back

The other reviewers are right about this place. Terrible service and incompetent waitresses. I am from Miami and use to visit Hooters all the time. This place sucks compared to other locations. If there is another Hooters near you, just go there. Or go to Buffalo Wild Wings across the street. BWW is aways packed while this place is empty, wonder why.

Ya ummmmm no I don’t care how cute they women are they have nooo personality at all and the food sucks ass. Not ever going back food cold women that work here rude.

HORRIBLE experience all around. We waited all night for everything! Waited to be greeted by a hostess, once seated, waited to be acknowledged by a waitress. Once we flagged down a waitress, we waited 20 mins before even getting a drink! Food took forever, which wouldn’t have been such a big deal, but we were sitting there with no food & no drinks! Our appetizer was brought out AFTER our meal (once we reminded our waitress about it). We went to watch the Cardinals game there & ended up leaving at halftime because the service was extremely slow! We will NOT be going back!

I was in Arizona for business and visited this Hooters on a Sunday night to watch the Cowboys game. First I ordered a beer and the waitress brought me a beer in a plastic cup not in a cold mug or a glass. She said they ran out of mugs! No mugs or glasses WtF. What bar runs out of mugs?
And waiters and serving staff should not eat in front of patrons, and neither should bartenders. The wings were ok.

I’ve been going there about 2 months now and every time I go in there Brenda takes care of us. great server, very friendly good service. for those who are disappointed I was just go back and sit in Brenda’s section. you will have a great time

My husband and I ate here for lunch. It was very good service from our waitress Brenda. She was very attentive and helpful. The food was also very good, and was not pricy.

I’ve been to this hooters location a couple of times and the food, service and host have always been great. If you are looking to take your fam for wings here, make sure it’s not a UFC fight night. It’s way crazy. The only negative… The girls are not that hot.

Seated quickly and everything good so far til we ordered. Everyone at our table ordered a burger which is pretty standard. None if our burgers were cooked right even though we were asked how we liked them. Also I wanted to try a new drink so I tried their hula piña colada drink. Whatever can’t remember the name exact. I was offered water until my drink arrived and noticed it was taking a while to get it. Once it got to the table I noticed that it had been sitting a while as the drink was now overflowing over the glass due to the ice melting. Marisa apologized for the wait to which I was like that’s fine. I had to then get up to ask for my check and a box to finally which got tired of waiting and just walked outside to wait having my wife pay. Totally annoyed and will never go back. Should have just eaten at castles n coasters would have saved me the irritation and at least 25 $!

Typical Hooters establishment. Tons of seating and good looking servers. I ordered all-​you-​can-​eat wings and everything turned out perfect. The service was perfect and the girls very attentive. The manager even stopped by a few times to check on everything. Beer was cold and plenty of TV’s to watch any sporting event you want!
Everyone here seems to be on top of their game, I will be back in the future!

Great service, great atmosphere, crab legs were great and the managers were very helpful with everything

Ordered the Porky’s Revenge hot dog w chili and jalepenos, curly fries.
It arrived, cold dog and cold chili. The fries were warm — not fresh/​hot. Sent it back.
It came back cold fries and warmed from an oven visit for a few minutes at best. Now the bread is toast, the dog is warm… Not fresh grilled and the chili which was col is now body temp.
What can I expect from «Hooters» anyway… Should’ve gone to Outback.

Terrible customer service waited 20 mins without even a menu, water, or even a napkin!!! Was only noticed after walking out the door worst experience ever for my first time trying hooters wouldn’t recommend this location to anyone!!! Waitress literally seated 3 tables and just walked around us like we were invisible!!!

Worst customer Service EVER! This was not the first time we had horrible service here, decided to give it one more chance.
Big mistake! Me and another female waited over 30minutes for a waitress to come by. But when 2 men sat at tables near us they were served within 5 minutes.
When we spoke to JUSTIN the manager he said he didn’t believe we waited that long and asked why WE didn’t go get a waitress? It was a slap in the face to be called a liar! I posted on FB and there were a few more people that received horrible service.
BUFFALO WILD WINGS across the street has great service all the time, go there instead.

Wait staff was friendly only thing positive about the place. Walked in the floor was sticky. Went to open the menu and the menu pages were stuck together. I ordered oysters on the half she’ll and they came out warm. We left after that was not interested in finding out what the rest of the food was going to be like.
WARM OYSTERS!!! Make some one deathly ill!!!

I don’t know why we keep going back. The girls are always new, because they can’t keep anyone there. Apps and dinner always come out at the same time. So tonight we sent out app back; two reasons: it came
Out with our food, it was cold. Maybe we should just stop trying to go on Wednesday! maybe it would be better.

Love coming to hooters, metro location is my favorite place to be the beers are ice cold and all the girls are gorgeous!:)

It was slow when we got there. So service was prompt. our girl was really nice and talkative so that was a plus. A little expensive for all the food but wings were great. I guess you would only go here for UFC fights and such with beer .
Ill go again.