I have mixed feelings about this place. I usually come every Sunday with my roommate and most of the time it’s good but we’ve had some bad experiences. The last time we came we were seated and nobody even came to take our drink order for 20 minutes or so. Waiters kept passing and looking at us but nobody stopped. When someone finally did help us, she confessed she was actually supposed to be leaving and someone else was supposed to help us but she was nice enough to take our order anyway and stick with us. The food is good for the most part, but the hash browns are almost always stale tasting to me.
Kevin S.
Évaluation du lieu : 1 Phoenix, AZ
Not worthy. Eggs over cooked, burnt, cold. Bacon undercooked, cold. Pancakes cold. Hash browns cold, sausage cold. Sad for a breakfast restaurant. Never again. Waste of money.
Lori M.
Évaluation du lieu : 1 Glendale, AZ
Food was good services good cleanliness is horrible the divider glasses got food all over it the condiment station is covered in food the walls in the booth really need some cleaning just curious what the kitchen looks like
Tricia L.
Évaluation du lieu : 1 Phoenix, AZ
Ordered over easy eggs was, I was served partly raw eggs. When I talked to the server she told me it was their policy to serve over easy in this fasion and it was not raw. I am a licended food service worker and a cook. Our server also only came to the table to take our order, bring our food, and finally for the check. She would not get her manager. I would give a lower rating if I could.
Domnika G.
Évaluation du lieu : 4 Phoenix, AZ
This is my first review -:). I had a great time with my Son this morning. He loves the omelette IHOP prepare. The manager was very sweet and polite. All the order was perfect. For sure the waiter who served us was new, but he did better then any other we experienced before. This place is clean and nice. My time was a blessing!!!
Paige H.
Évaluation du lieu : 3 Tucson, AZ
I had the Toasted Marshmallow Hot Chocolate and Roasted Chicken Noodle Soup. Weird combination, I know. Both were excellent.
Ashley E.
Évaluation du lieu : 2 Pasadena, CA
It hurts to give only 2 stars because our server was so sweet and pleasant. We walked in to the overwhelming smell of urine. We thought, maybe a smelly person in the waiting area. It wasn’t. When we got to a booth, the stench seemed to be everywhere. We downed our drinks we had ordered and quickly got our tab and left. We’ve been here before and had pleasant experience, but the smell ruined this place for us. We could still smell it on ourselves as we drove the nearest McDonald’s for breakfast
Lizz R.
Évaluation du lieu : 3 Saint Clair Shores, MI
I mean, it’s IHOP. It’s not gourmet fare. It’s IHOP. But the spinach and mushroom omelette smothered in hollandaise is to die for, and bottomless iced coffee is a sweet deal. Restaurant was clean, service was smiley and prompt, we left full(fat) and happy.
Christa M.
Évaluation du lieu : 1 Mesa, AZ
So this review is for a pick up order. I called in at 10 and was told it would take 15 minutes for my food to be ready. I arrived at 10:30 and still waited 30 minutes for my food! It was so chaotic inside and ppl were getting mad for the long waits. I hope my food tastes good.
Valerie W.
Évaluation du lieu : 5 Tucson, AZ
We came to this IHOP for breakfast with our four kids while stating at the Hilton nearby. We normally have good service at IHOP and the food is consistently great. But this time our service was incredible. Our waiter, Eduardo, was absolutely on top of everything. We always have a special order because one of our kids is allergic to dairy. He made sure that everything on the order was absolutely perfect. Thanks Edwardo!
Catherine P.
Évaluation du lieu : 2 Phoenix, AZ
Major disappointment! Was really looking forward to an IHOP breakfast so I decided to swing by and get take out between appointments. Now I can understand them charging me for the extras I wanted(chocolate chips in my pancakes and cheese on eggs) but the bacon was undercooked and they barely put any chips in my pancakes yet put bananas on it which I didn’t ask for. For some reason this really pisses me off but I was in a hurry so I took it as is. I don’t think I’ll be coming back.
Jason R.
Évaluation du lieu : 1 Redmond, OR
Gross — even for an ihop — always full of ‘blue-hairs’ and the food isn’t very good at all even by Ihop standards. the service is even worse.
Victoria K.
Évaluation du lieu : 5 Phoenix, AZ
Really not sure why all the low reviews. I was kinda split on what I wanted but the server was really patient. I ended up deciding on the biscuit and gravy combo with a pancake on the side. The combo gives two large biscuits with 4 sausage links, 2 eggs cooked to order, and hashbrowns. All the food was cooked without any problems and had plenty of flavor and the total came out to just under $ 10 which for the amount of food was a dang good deal. Will I be back? Most likely.
Lauren S.
Évaluation du lieu : 5 Phoenix, AZ
Best Breakfast today! Great service! Delicious food! Janelle is a wonderful waitress as well! Great day!
Danielle J.
Évaluation du lieu : 1 Chandler, AZ
I’m debating between giving a 1 or 2 star rating. Of course when we went to this location it was busy, but we actually got seated pretty quickly. However my rating is solely based on service here. Although we got seated quickly, no server came to our table for over 20 minutes. We didn’t even have water. When we finally saw a server coming around to tables near by we thought she was going to come to our table but she didn’t. I saw one server look over at us probably 3 or 4 times but continued on. Don’t worry we finally got served but just ordered everything right then so we wouldn’t have to wait longer. Another issue was that a couple servers and a manager were chatting about customers near our table and were bad mouthing a lady who was sitting by herself. The service here was just horrible too bad it’s the only IHOP in this area. Might just do take out next time.
Mimi W.
Évaluation du lieu : 1 Phoenix, AZ
Ive been waiting for 1hr for service. I will NEVER visit this ihop again for this racial discrimination. I will be reporting this to the attorney generals office ASAP. Remember, i help the waitresses make a living!
Marissa B.
Évaluation du lieu : 3 Phoenix, AZ
New York cheesecake pancakes, warm and hit the spot for sweet pancakes with fruit(strawberries). 4 crispy bacon on the side was perfect! The mocha cappuccino was way too sweet. Eduardo was my server… And I noticed right off he was EVERYONE’S server! The guy was hustling and bustling the entire diner on his own. WTH management??? Saturday morning and just him? Tsk tsk! Regardless, Eduardo was nice, efficient and handling everything calmly. I would’ve already lost my shit if it was me. Dude even rejected serving my bacon because they didn’t look cooked. So coming out 3 minutes behind the pancakes was no problem to me! From seated to empty plate totaled 30mins! So not bad under the circumstances.
Chris B.
Évaluation du lieu : 1 Phoenix, AZ
Just returned from IHop at 2000 Northen Ave. After a truly awful meal, cold, cold and colder, and crumby service to say the least, I can whole heartily state, never even think of wasting your money at this place!!! Went in around 11:30AM for a bit to eat. My wife order the deep fried tilapia with mashed potatoes. One piece of the fish was okay, the other piece was cooked to a hard, burnt rock, but it gets better, or maybe worse. She asked for some tartar sauce and gravy for her bare potatoes. The tartar sauce finally came, but the gravy never did! The potatoes, which were not very hot to begin with, were stone cold by the time the waitress checked back with us, not bringing any gravy. She offered to bring a new order of potatoes and gravy, when it arrived, the gravy was the same temperature as the refrigerator it had been taken out of! Also, the new potatoes were only kind of lukewarm at best! While the waitress kept apologizing for the horrible food, it never changed the results! Longer story short, horrible preparation of food, and extremely bad service. I have never written a review of a restaurant before, but you need to be warned about what a crappy experience awaits you here!!!
Heather P.
Évaluation du lieu : 3 Phoenix, AZ
It is the International House of Pancakes. They got the basic breakfast and coffee shop fare. The new one has some bad service. I like the harvest nut pancakes. They are adequate
Julie P.
Évaluation du lieu : 2 Phoenix, AZ
I like this new location. The floor plan is more open and it feels bigger than their previous location on 19th Ave. The food is the same, so if you like IHOP you will probably be satisfied on that point. I’ve been here for five visits at various times and there are a couple of things that are consistent that rate a 2 or 2.5 rating: 1) parking is awful and entry is confusing unless you know where you are going. 2) They run out of food. Twice I’ve been there and unless you get there really early, you might find that your favorite is no long available for the day. 3) The service is awful. They seem to have a 1 to 3 ratio on employees to guests and still the service is awful. If you need your fix of rootie tootie fresh n fruity(or whatever) pick another location and save yourself a lot of frustration.