Been to this location several times and my biggest complaint is they are always out of the latte flavors I like so I have to settle for something else. The owner seems really nice and although I’ve never had any issues with the staff, I’ve noticed some of them are rude to other customers on occasion. But one can never go wrong with Dunkin’ Donuts.
Heather P.
Évaluation du lieu : 5 Phoenix, AZ
WICKEDAWESOME donuts as always. No where near the assortment or varieties they uses to have. However, they are always really good donuts they you get them in New England where they know donuts. It is always nice to get a dozen and enjoy them all day. They now have really good coffee that they say rivals coffee house coffee and they sell a lot of it. I think the coffee is pretty good but not like a coffeehouse. I like having a cup with my donut but I don’t think I would buy it and make at home. The store us really clean and they’ve just remodeled. The staff us very friendly and helpful. Always a bit of nostalgia when you go. Miss the Munchins and the blueberry cake donuts but going to Dunkin has a traditional feel and make a me remeba spler time.
Michael C.
Évaluation du lieu : 1 Los Angeles, CA
Poor customer service. Employees are more concern about playing and gossiping. Customers are the least of their concerns. Would be great if they could count or get an order correct.
Ashley S.
Évaluation du lieu : 1 Phoenix, AZ
Extremly upset with how they handled our drive through order. The guy was very unprofessional and we waited 15min for 2 coffees and a chicken biscuit didnt even get a sorry from the guy never coming back here!
Tara S.
Évaluation du lieu : 5 Phoenix, AZ
I have never had a bad experience at this location. The morning staff is quick and courteous.
Tracy M.
Évaluation du lieu : 5 Phoenix, AZ
Great crew and team work they are always happy to serve customers my Coffee is alway made just how I like it or should I say the way I ordered it
Chad C.
Évaluation du lieu : 3 Glendale, AZ
I love Dunkin’ Donuts. I mean, who doesn’t love a cup of coffee and a few perfectly sized munchkins in the morning? However, if you stop by this Dunkin’ Donuts you might be slightly disappointed. First off, there are factors they can’t control such as the terrible traffic of 19th avenue with the lightrail construction. However, they can control the lack of customer service and the slow moving employees with sour faces. There seems to be just a bad vibe inside this shop, which is ultimately the responsibility of the store owner. All in all, you can get a donut and cup of coffee here, but the experience is lacking and it’s a shame because I love Dunkin’ Donuts in general.
Farisa A.
Évaluation du lieu : 1 Phoenix, AZ
Hello my old friend D.D., How’ve things been? Fine, I hope. It seems I caught you on an off day today(3⁄19 @ 11:25a) when I stopped by to pickup a light and flaky, buttery croissant breakfast sandwich with sausage and egg. The reason I say that, you see, is because out of all the years I’ve visited you across the nation I’ve never been served a sandwich on bread that was not cooked through. Yes, I mean raw and doughy bread. You made a good showing by toasting the outside well but the inside was like Play-Doh. It was so disappointing since this was my 1st meal of the day. :(:(:( The other egregious thing I found wrong with my sandwich is the egg literally desintegrated in my mouth like Jell-O. At first I thought I was imagining things but soon discovered the entire egg, yolk and all, had this strange consistency… smh…If I wasn’t on my way to work I would have braved the horrendous traffic and driven back to have the sandwich remade. On a good note, the gals did get my request for a cup of hot water right… after the second try. *sigh* I just hope someone at your location takes these Unilocal! reviews seriously. It’s so sad especially since this location has such good reviews. If I’m in the area I might stop by and check how you’re doing, but this was such a disappointing experience I think I’ll drive the extra couple miles and visit that other fast food place that offers croissants ;) or just visit the next closest Dunkin Donuts. If my experience improve I’ll update this review.
Kitship L.
Évaluation du lieu : 5 Surprise, AZ
Fast, friendly service! Delicious coffee at a great price. I love how you can choose what kind of sweeteners to use. Not sure why people are knocking off stars due to nearby construction; that’s not the Dunkin’s fault!
Robbie G.
Évaluation du lieu : 4 Irvine, CA
I’ve stopped here twice on my way to work, and had a pretty good experience both times. The construction is frustrating, but not the fault of DD. The food is made fresh, and they’ve never messed up my order like some other places. The drive thru staff have been friendly both times(haven’t been inside yet). I do feel disappointed every time I see the small amount of hash browns for the price, but otherwise think the food isn’t bad for the price. I will likely continue going here in the future!
Jeremiah S.
Évaluation du lieu : 1 Phoenix, AZ
Wow almost no Donuts. About 10 total. The ones most people dont eat. And when asked they are not making any more. It’s 930 am your open till 8 pm.
Marissa B.
Évaluation du lieu : 4 Phoenix, AZ
First. Theres construction EVERYWHERE. So beware! Since I live among this madness its old hat and I can navigate it no probs! The service I get here is ALWAYS fast and courteous. They have my drink ready quickly and I go on my way. This morning I tried the bacon, egg bagel sandwhich with tator tots. The tator tots where very delicious, flavorful — nothing I’ve ever had before. It wasn’t plan olé tator tots, there was seasoning and I wanted more! With only SIX tator tots, am I being a glutton? SIX! lol The sandwhich was tasty, I didn’t eat it until I got to work so it was lukewarm but still good.
Bo R.
Évaluation du lieu : 1 Phoenix, AZ
Went in this past Saturday to redeem a Groupon I had purchased. Was told by the cashier that they did not accept them. I politely asked for the manager and asked her why they did not accept a Groupon for Dunkin Donuts, as that is where we were. She said that they were not participating in that promotion, and I asked why, to which she had no answer. The I proceeded to ask her what Dunkin Donut locations were participating and she said she did not know. She she has said had quite a few people trying to redeem the Groupon. How can you be a manager with absolutely no knowledge of your business? I will not be coming here ever again !
John C.
Évaluation du lieu : 3 Scottsdale, AZ
Good coffee and donuts from a clean restaurant, what more can we ask. Cashiers were friendly and we left satisfied.
April A.
Évaluation du lieu : 5 Tempe, AZ
This location is fast, friendly, and very much on the ball when it comes to customer service. There was a bit of a line the day I went there but they got people going fast. Now that I know where this one is(on my way to work), I will become a more frequent customer! VERY impressed with their service!
Jenelle G.
Évaluation du lieu : 5 Phoenix, AZ
I love coming to this Dunkin in the morning. The staff is very friendly, upbeat and positive. Makes for a great morning. I usually do the drive thru after dropping my 1 yr old son off at daycare but I went in the other day since we were having an early morning. They were so great and were very patient and friendly when he spilled water all over the floor, they smiled and just grabbed him another cup then mopped it up. I didn’t have to ask and they didn’t make me feel uncomfortable with sighs or attitude.
Amy B.
Évaluation du lieu : 4 Rochester, MI
Look, I love Dunkin donuts and their coffee. They make great donuts, muffins and they are right around the corner from where I live. I’ve come to this location a few times over the past few months for a variety of reasons, but mostly for their coffee! They are open early, and have lots of pastries to choose from. This morning I came in because i needed to get some munckins for my friends and some donuts as well since we’re all job hunting for work right now. The girl behind the counter was nice and friendly, and helped me pick out the flavors of stuff that I needed. There’s also a guy who works there that has helped me in the past, not only in the store, but in the drive through as well. The only down side, is that even though I was here at about 11AM on a Monday morning, their stock seemed really hit! They were running low on everything(donuts, muffins and other pastries) and it was kind of disheartening. Were they going to cook more? I don’t know! I would assume so, but I can’t say for sure. This is also not the first time I have noticed this as well. Overall, I would say I like it here. They also have free wifi, are open early, and have a great drive through. Go check it out, you’ll thank me that you did!
Jessica T.
Évaluation du lieu : 3 Phoenix, AZ
This location is clean and neat, but the people are not always the friendliest of people. I dont come here often but when I do the donuts are always delicious even if the people who serve them are not!
Sosa R.
Évaluation du lieu : 4 Phoenix, AZ
Friendly staff Great service Fast Their breakfast sandwiches are not to die for but satisfying. If you’re in a hurry and want breakfast and your coffee without having to go next door to mcdonalds it will certainly do. The orange juice they provide is 12oz bottle which is bigger than mcdonalds.
Kirstin E.
Évaluation du lieu : 3 Phoenix, AZ
I am bumping this location up to 3 stars! I still have to deal with them being napkin nazis every time BUT they gave me a punch card for a free medium coffee(hot or iced) for a FULLYEAR!!! Can I get a hell yeah!