Jack in the Box

I love Jack, but this location ALWAYS forgets something when using drive thru. There are a few high school students working there that usually have great customer service. The last time a guy in a pirate hat did not even apologize for messing up my order and me having to come back and go in. This location needs to get it together!

I feel ashamed for even writing this review. But, here it goes…
So, Christmas Day comes around and I’m waiting for a family dinner to occur that night. I hadn’t done much grocery shopping during the week and therefore didn’t have much to eat at home. So I did what any rational person would do. I ventured out on Christmas Day to find a bite to eat –just to hold me over until the family dinner.
Nothing was open. Man, I must have drove around for 30 minutes looking for a place that was open for business. Finally, I found this Jack just up the street from my house. It was on the other side of the freeway, which I didn’t look that way the first time so I didn’t see it. But, there were cars in the drive thru, meaning that I wouldn’t have to wait until dinner to eat.
The drive thru gal took my order and the line went quickly. My order was flawless and hot. I appreciated that they were open on Christmas and had competent people working there. In the end, I was happy with the order and the service at this Jack. The location is a bit tough to get to from across the freeway though, but that’s my only gripe with this place.

Don’t go as often but the employees have always been very nice and thoughtful and food good.

The first place I ate upon arriving in Phoenix was Jack in the Box. This was not planned, but yet simply a happy accident. Happy may be a bit of a stretch… an accident none the less.
We were driving to meet someone and were in a bit of a hurry, but also needed to grab something quick to eat. When I glanced this famed eatery, I knew we had to stop here. I’ve met people from the West who rave about JITB so I was super excited.
My excitement didn’t last long. We pulled in the parking lot, walked in and all I could think was… this is it? The famed Jack in the Box? There was nothing wrong with it so to speak, but… it’s really just another fast food restaurant. I was expecting a «gourmet burger» joint or something. I don’t really know what I was expecting come to think of it. I was definitely underwhelmed though.
I got a burger and fries combo. The burger was okay for a fast food burger. It looked better than it tasted. It had a different flavor. The meat is seasoned but I couldn’t break down the specific seasoning flavor that was throwing me off. The fries… were fast food fries.
The staff was very friendly which is untypical of some other fast food places. That was pleasing.
Then there’s the mascot… Am I the only one terrified by the clown-​thing art on the walls? I felt like it was going to step out of the wall and get me. I tried to maintain constant eye contact the entire time because I was totally ready to make a break for the door if that thing came to life.
Clown-​thing aside, Jack in the box was not a bad experience by any means. I don’t, however, know what all the rage is about. I would absolutely try it again, but next time I may just eat outside… away from clown-​thing.