Jersey Mike’s Subs

Good sandwiches (with vegetarian options) and fun flirty guys to make them. Actually I lied, I’ve never had an actual sandwich, just the wraps, but they’re killer. I love the veggie wrap — I feel like they use fresh veggies and the tortillas are soft. They’re out of a bag, but still good. The only bummer for me is this place is a little pricey.

My review is about the service. The food is fine. its sub sandwich food and gets a 3 start. Nothing to separate their food from the 100’s of choices that are out there. What is killing this business and all businesses like this, is the people who work there. It is a problem industry wide, and at this restaurant 2 times as bad. 2 times the service was horrible, I walked out the first time as an employee mocked me. Today, the 3 people act like they would rather be anywhere else in the world but there. I actually do not blame them, I blame the management of Jersey Mikes and all restaurants like them. I have 100’s of choices on where I am going to get food when I want to buy it, 96 out of 100 treat you like they could care less if you come in and buy from them or not. 4 will make you feel appreciated to spend your money with them. This particular store is not one of the restaurants that make you feel welcome, they just want to take your order, half listen to you about what you ordered, and then make you feel like crap that you ordered from them when you leave. Good Luck… just not worth this experience here any more.

I ordered a sub-​in-​a-​tub Mike’s Way. It comes with full slices of tomato, onion and all he lunch meat. When I asked for a knife, the staff behind the counter said they don’t have knives. What?!? I really enjoyed sitting at the table watching the rest of my group eat. Thanks, Jersey Mike’s! 2-​stars only given because I like the food. Experience was not so good…

Wow! Everyone here is so nice. I came in to pick up some sandwhiches for a business retreat. They did not recieve my order and so my order wasn’t ready to be picked up. Instead of making a big deal about it. They called the manager, confirmed the order, and had all 50 sandwhiches ready in no time. Great customer service!

Stopped in for a sub and boy was I happy I did. I had the sub club and it was fresh and tasty I’ll be back next time I’m in town

LOVE THIS PLACE!!! They craft a great sandwich!!! One of the guys always ask if we want to take a picture before he wraps up his masterpiece!!! Cracks me up!!! I work in the same complex and my team & I are quite addicted to these subs… We try to change up our selections to try everything but getting stuck on the same one is so easy because they are so good!!! My team recommends to have it «Mike’s Way!»

This place will Always and forever be my sandwich spot! I love all the employees and all the great deals. Randy is an awesome manager she very nice and she knows what she’s doing!

I love these Subs!!! The Italian Mikes way is the best!
Large Subs, twice the size of the competitors. Can not go wrong here.
Sometime the Customer Service can be a little cold but they still do it right!

Great food! The long hair guy makes the best subs! They’re always so friendly! And they have such good deli meat. Nothing cheap like subway. Get the Cali Club!

Went there on memorial day, the place was empty. The girl making our subs seemed irritated that we were there. The music was so loud we had to shout at her and she needed to repeat herself many times. My husband ordered the meatball sub. It came wrapped and she didn’t offer to put any toppings on it and we didn’t feel like shouting at her again. It was very bland as well. I had a cold sub which was ok. When you go to swipe your card the first question is how much of a tip would you like to leave! Will stick with subway. Also the meat that was sliced was put on a bare table with no paper or plastic disposable covering. I hope they sanitize frequently.

Staff seem friendly and food is pretty good. The food tastes real unlike some more processed places. We went in the evening so there was only one other couple there. Not sure if they ever get busy. I thought it was nice of the worker to let me taste the chipotle mayo to see if I would like it. I got the California Chicken Chipotle. The atmosphere is pretty plain, but good is still good.

This is the jerseyest Mikes I have ever been to. Fast friendly and awesome. I love the cold cuts that are cut in front of you. Beats out subway and Jimmy johns. Just wish they delivered.

This place is great. Quick service, very friendly staff, newer place so it’s extremely clean. Parking is cramped. Sign up for the email specials. Great deals and they don’t bombard you. Make sure you try the #13 and add the cherry pepper relish. You will love this place. I just showed up for the second day in a row. This place is just perfect!

The guy behind the counter was mildy rude when I walked in. The Sandwich had way too much oil and vinegar it is supposed to be drizzled on you aren’t lubing a car for goodness sake. The food was alright but not great. This was my first trip to a Jersey Mike’s and if this was the representation of the chain it will probably be my last time to one as well.

Came in today, and i haven’t been to a jersey Mike’s in forever. Had a terrible customer service experience at a car dealership before getting lunch, the staff here was super friendly and helped turn my mood around. They even gave a free cookie.

Every time I come in to this place I feel welcomed! They have great customer service and the food is always on point. Thanks guys.

So I have to give this review an update. The owner contacted me and invited me to try this location again. They had made a management change and I was to ask for the new manager when I got there. I thought what the heck everyone deserves a second chance.
The new manager, Lawrence, is super friendly and gave me great service. The vegetables are fresh again and the sandwiches are back to Jersey Mikes standards. What a difference from just a month ago. So if you have previously tried this location and were unhappy i say try it again and you will be happy you did.
Thank you Duane and Lawrence for the great service! Jersey Mikes is back in my lunch rotation!

i love this chain, and this location espically! friendly staff and the manager working today (monday) at 10:30 was extremely helpful when it came to suggesting a new sandwhich for me to try. this is my favorite location in all of arizona! great job guys!!!

10 out of 5 stars! Store is always clean and staff is very friendly. Couldn’t ask for better service!

I love this chain. Not this store. 2 people staffed on a Saturday during lunch isn’t enough.
The staff was more interested in arguing about how to charge me for my sandwich than making it.
Kept pushing me to have my sandwich Mike’s Way. My name is not Mike and I want it my way.
Here is a hint. Use only enough oil to make the sandwich moist. I am not trying to lube a car.
Train the staff better and teach them some manners please.