Tasted like poop here. No customer service… and then nothing but disrespect. F*^? KFC
Mike P.
Évaluation du lieu : 4 Glendale, AZ
Tried the Tennessee hot. I don’t think its health but it’s pretty damn good!
Willie P.
Évaluation du lieu : 1 Phoenix, AZ
Went through the drive thru and ordered a ‘Go cup’. Was told they didn’t have potato wedges. They let me substitute a side item for it which was ok. I also ordered a medium soda and a biscuit. When I got to the window. She hands me a bag with just the go cup. Doesn’t get my biscuit or my soda. She told me she didn’t here that part of my order but she repeated it when I ordered it. I also was no given a receipt so I don’t know what I should have paid or who it was that served me. I mean, how do you run out of food in the middle of the day? Sounds like incompetent management and poorly trained staff. You want $ 15 an hour? Get the damn order right!
Jim M.
Évaluation du lieu : 1 Glendale, AZ
This is the worst KFC and it does have completion. As another review said. I have tried for over 3 years to go here. Even complained to KFC Corp., and the manager called and a couple of times it was okay. Then got worse and even REFUSED to even upgrade if we were willing to pay. At least the store at 19th and Union Hills wanted to charge $ 2.00 a piece to upgrade. KFC used to be one of my favorite places. In time their lousy customer service will catch up. Sad probably some good employees will lose a job they need
Jerry S.
Évaluation du lieu : 1 Tolleson, AZ
One star because there is no ZERO star… Boring and inattentive to customers, lousy service and bland tasting chicken is all you need to know about this place. I stopped in for chicken this week. I remember how the KFC chicken used to taste, but was sadly disappointed in the quality of the food. The service was terrible with 3 wrong orders in a row They ran out of breasts and tried to sub out thighs on one gentleman Gravy was like paste Potatoes were like runny — can’t say it in words — would get banned — you get the idea If you can run, run as fast as you can away from this store. I am not sure the manager is aware of the quality problems, but should be notified. Order taking is akin to having wisdom teeth taken out without Novocain. I cannot say thanks for the experience, truly disappointed. The Coronel should be turning in his grave. Sorry.
Katalina N.
Évaluation du lieu : 1 Phoenix, AZ
Usually it’s 3 strikes your out… however, I am going with 2 strikes this time… been going here for about 5 – 6 years… the last 2 times were horrible… Wait times are ALWAYS horrible… don’t know if they are short staffed, under staffed, or just don’t give a care about their customers. That is even with 1 car in the drive through. Asking for extra pickles on the chicken littles is like asking for God to give you a billion dollars, you won’t get it. Potato wedges… don’t expect these to be finger friendly either… they are normally so soft that they fall apart. Have to use a fork and add seasoning just to eat them. July 4th, we tried to order the 10 for $ 10 legs/thighs ORIGINAL… the order taker claimed that they had no original and tried to get us to order crispy or grilled. Strike 1. If a customer is requesting chicken with skin on(ORIGINAL) that is SOFT… they don’t want crispy and they sure don’t want something without skin. Last night(7⁄22) … same location… we ordered the 10 for $ 10 legs/thighs ORIGINAL with mashed potatoes and gravy. Got it home. The chicken tasted old. The skin was crunchy… not the good kind of crunch either. It was a whole bucket of OLD icky chicken. Strike 2. This location has gone down hill. We will be going out of our way to the 19th ave and Union Hills location from now on. DONOTEATATTHISLOCATION. THETIME, SERVICE, and FOOD is not worth it. and they just don’t care. If I could give zero stars I would at this point.
Taylor s.
Évaluation du lieu : 3 Glendale, AZ
At kfc last time took 20 minutes. It’s 5:54 just placed my order. Been 6 minutes still two cars ahead of me. 8 minutes paying now. Once they open the window. Been 10 minutes, waiting for my change — here he is. 6:07 here’s the food! 13 minutes a little better. Considering i got more food this time I’ll take it. Maybe just the night shift workers don’t have there shit together.
Anthony T.
Évaluation du lieu : 1 Phoenix, AZ
This is quite possibly the most lackluster Kentucky Fried Chicken in the valley. I have been going here for years due to their proximity to my house, but I am now convinced it is not worth the supposed convenience. The wait times are long(up to 20 minutes) they sometimes claim to be ‘out of’ chicken on the night shift, and the drive-thru staff are neither particularly polite nor attentive to the details of the order. I have been disappointed so many times(most recently this week) that my wife and I have decided to swear off this particular store. It’s just not worth any perceived savings of time.
Katie S.
Évaluation du lieu : 4 Phoenix, AZ
As a girl who was raised in Arkansas, I do, from time to time, get a hankerin’ for fried chicken. I didn’t feel like going to the store, washing dishes, etc, so I headed to this KFC. KFC has changed a lot since I was a kid. It seems a lot cleaner. And I certainly don’t recall not one, not two, but three cameras at the registers. But that’s the world we live in, I guess. Regardless, this particular location is extremely clean, the employees seem to actually enjoy their jobs, and the food is made pretty quickly. In fact, last night, Vanessa actually special-ordered some chicken tenders to be made a la original recipe, instead of crispy, which is the only way listed on the menu. How nice! The sides now come in reusable containers. So reuse them! There’s no sense in putting more trash in our landfills if you can reuse them… for food, crafts, cannabis… whatever. Side note: in Cabot, Arkansas, KFC has a buffet. And a chicken liver meal. The buffet, I could do without, but I could dig some liver every once in awhile. Hint hint.
Tracy M.
Évaluation du lieu : 1 Phoenix, AZ
Alway out of something and what moles it worse is the charge 39cents more to use my. Debit card, this place need to get with it.
Bryan T.
Évaluation du lieu : 1 Phoenix, AZ
Don’t get me wrong I love this place but today was enough to make me say no more chances, first order of hot wings were under cooked called back got them replaced and even waited 20min for them to be fresh took them home and guess what, still under cooked, I’m thinking their fry oil isn’t hot enough to cook these hot wings throughly.
Ken D.
Évaluation du lieu : 1 Phoenix, AZ
Worst place ever! Don’t eat there! Every time I go, they always forget something! Worst place ever!!!
Kathryn W.
Évaluation du lieu : 2 Phoenix, AZ
This little place needs help… I think the employees want to please their customers… but service is slow.