KFC

This KFC never fails to disappoint. This is the second time in the last two months that around 8:30 pm they have run out of crispy chicken. I’ve actually only tried them these two times. I wasn’t the only car to drive away without ordering. My girlfriend said let’s try Churchs and was a good idea. The biscuits were better and the Cole slaw had the same flavor except a different cut. The chicken wasn’t bad either. Don’t know if the KFC has bad or indifferent owners or management or they don’t know what’s going on in their restaurant.

Pros: Not one employee was standing around, chatting or day dreaming; everyone was moving and working (albeit sometimes a little chaotically). The following isn’t because the «worker bees» weren’t working.
Cons: This is not «fast food»…My family waited in the car while I went in to place a «to go» order. While waiting to place my order (an extra crispy bucket, 10 wings and an additional side) the manager (a woman who seemed to be in charge and telling employees what to do), came to the counter and called out a number.
The customer came up and the manager said «Sorry, we’re out of biscuits, would you like something else?» The customer said «how about corn?» «OK, we’ll substitute corn.» Another gentleman waiting said «I’ll take the corn too since my order is right after her’s.» «OK.»
After instructing the worker to substitute corn, the manager called out another number… the customer approached the counter and she said «I’m sorry, we’re out of thighs legs and wings in «original recipe» would it be OK if I substituted «extra crispy?» «OK, he said and was on his way.
I waited and waited… I’d been there about 15 – 20 minutes when she called out my number… I answered and she said…“Sorry, I’m out of (and listed 4 or 5 pieces of chicken) in «extra crispy. Can I substitute «original recipe?» I said «No» and she responded by saying then you’ll wait?» I said, «wait for how long?» She disappeared into the rear of the kitchen came back and said about another 15 minutes.» I said «no, I won’t wait.» She replied saying «I’ll give you your money back, can I have your receipt.» She came back with my cash, handed it to me and said, rather matter of factly «Have a nice day.» turned around and walked away.
If I was the only «odd man out» I would have thought «well, not my day.» But customer after customer??? Out of biscuits??? Out of Original Recipe??? Out of Extra Crispy??? Geez… get organized. I’ve been in plenty of busy KFCs… I’ve never seen one so poorly execute their main mission… serve chicken and sides to their customers in a reasonably prompt manner. This is definitely a «do not return» restaurant for me.

This place seriously is a joke. Ok so I go in with my son for two meals. First they won’t take a bill larger than a 20. Really? Ok so the take by debit which I hated using but hey it is what it is. But they have a sign that they would charge you .39 cents for using it. Is that legal? Then it says if over 15.00 you need to sign. My bill 14.48 and he makes me sign? Huh? No line anywhere so he says sign anywhere. So now I feel like a criminal. Then I wait, and wait, and wait some more. As orders after mine start being called and 17 mins pass, I hear the girl say. Oh we don’t have any bread for the doubicious chicken sandwich. They disappear. About five mins later I receive my order. Guess they had bread. But not before out right lying to me and telling me they needed to cook a chicken breast. I was standing right there. Not deaf. I cringe whenever my son wants to go here. Glad I dragged his but with me. A thirteen year old waiting 20 plus minutes for a chicken sandwich… Bet he won’t ask again. Sad so sad.

Don’t use a debt card with them.
I have to pay additional 39 cents to use my card.
+ one time my bill was 22.00 they charged my card 222.00 .it took 2 days for bank to reverse the charges.
K F. C is a known nightmare…
Food is terrible. services are badly.
Last time we ate there er all got sick.
We got bad stomach pain.
I think half their food is rotten.
Bad place.
Don A

Not sure what everyone else is saying. Service was fast! Drive through was less than 3 minutes from beginning to end. And chicken treated like any other Kentucky fried chicken.

Simple menu but the .39 for debit card and being forced to sign receipt even if they are not sure your card was charged as a debit card or credit card. manager was nice to give me .39 cents pocket change bit I don’t think I will ever be back for 15 dollars of chicken

One star because I can’t give them any less.
The staff was worst than incompetent and ignorant. There was no one at the store so they can’t even say they were busy.
Not only they got my order wrong, but when I did get my order, it tasted terrible. Really felt like I was eating a piece of rubber and not chicken. It was obviously an old chicken patty.
I guess my KFC days are over. I’ll never eat kfc again.

Standard KFC fare. Establishment was very clean, the staff was prompt and nice. No welcome however, and was not spoken to, even when awaiting help, until approaching the register. Food was good, although the portions seemed to have gotten smaller over the years.

I love KFC. Anyone who left stars less than 4 has to lower their expectations. It’s KFC! Pot pie was awesome. It more expensive than most fast food but still good once in awhile. This review is shorter than most but then again so am I. Lol

Not too sure of their menu in the drive thru, we decided on a 4 piece meal with 2 sides
for my friend and I. $ 7.49 plus $ 1 extra for one being a breast comes out to about $ 10 total. I get the stuff, get home and ready for our meal, and there is 2 pieces of chicken. I called the store.
They kid told me they asked the girl that packed it — and she said she packed it right. (Uh…no, cause we’re looking at 2 pieces of chicken)…
I disputed that as did my friend next to me, and he said there was nothing they could do for me. I asked him to credit my card so as not to drive back 6 miles for 2 pieces of chicken, he said he wouldn’t.
He would have the manager call me next day. Manager doesn’t call me and basically KFC just screws you – without remorse. My suggestion is check your order if you go there, it’s probably not right, and they won’t care if it’s not.
Value…BAD…I could have bought 2 roasted chickens for the price, and I didn’t like being treated at 61, like I’m out to «take» KFC for 2 pieces of chicken that I didn’t already pay for.
In my business if a customer complained they were shorted, I made it right, right away… it’s not worth the bad will to turn away a customer.
So the morale… Count your chickens from KFC… they don’t.

Worse KFC ever!!! Drive through takes forever they only do one car at a time a each car takes about 5 – 6 minutes. Service is horrible. The inside is filthy. And there phone is disconnected so you can call to complain.
Today they have someone who has a very strong accent over a horrible speaker so you can’t understand anything she says.
Don’t waste your time as it will take a lot of it if you do.

Went to this KFC and when friends & I walked in, the PIC rudely stated that he was closing the dining room.
Don’t know if it was because they were getting ready to close the store or they didn’t order the right amount of food, but was told by other customers that they were out of food. Either way, this place did not score well on Customer Service!

Pretty good location… clean…not very busy during the times I have visited. The customer service could be better… and the place could use a little pick me up so to speak… but all in all it’s close to my apt. when I need a KFC fix.

Not as good as I remember KFC. Been going to this chain since the early 1960’s. This particular store would probably not make the Colonel proud. It looks dumpy inside. The furniture worn out. No paper towel dispensers anywhere. Filthy windows.
The person at the register got my change wrong. Then she had to translate my order into spanish for a kid behind the counter. Then some crabby lady stood at the counter because her drive-​up order wasn’t ready when the thought it should be, so I had to listen to her complain out loud (Probably former New Yorker). I don’t think I’ll be going back.
One trick I have learned about eating at KFC, is they will not tell you when you order if what you ordered is «in stock» or not. So you need to ask BEFORE you hand over any money for them to see if what you are ordering is available now. Once you hand over the cash if you decided to eat elsewhere they will not refund your money after it gets into the drawer.
On my most recent visit they were allowing a homeless guy to sit next to the door with his guitar and luggage, blocking the sidewalk, and begging for money. This is a huge dis-​incentive to going here.