La Quinta Inn Phoenix Thomas Road

Wasn’t bad… They need to clean a little better (the bathrooms didn’t look like they cleaned the floors very well). The guy at the front desk was really nice and the bed was comfortable. Also convenient that there’s a Starbucks and Denny’s next to it. It was a cheap night stay and we expected just that.

It is dated for sure, and not in a scenic area by any means, but our room was tidy and comfortable. The linens were all clean and comfortable, especially the towels which were sparkling white, super fluffy soft and perhaps new. I thought the beds were very comfortable for this sort of hotel. It was easy to get to this location, but getting out of it is a bit tricky as you can’t get out to the left without going to the right and turning back around down the street as there is a median and traffic backs up in front of the hotel. The shower curtain was a bit tacky and old, and the shower heads are insanely low, even for a 5’7 person, but the water pressure was fantastic. Having Starbucks and Denny’s right up against it was great. Front lobby was super clean and the gal at check in was friendly, professional, and efficient. Not sure it was worth $ 178, but it wasn’t horrible either for not knowing what we were really getting until getting into town.

This hotel was probably the worst ones I’ve stayed in & I’ve stayed in a Motel 6 in the middle of no where before. First of all the rooms were run down, and filthy, our lamp shades had stains that appeared to be from, vomit? Broken curtains, and the bathroom walls had stains. We went to the pool but that was filthy also, leaves at the bottom of the pool & things like straws floating around, needless to say, we didn’t get in the water. No fridge in the room & the water pressure was so hard that my boyfriend complained that it hurt him «downstairs» when the water hit his front side. The continental breakfast was at best just ok, frozen waffles, bagels, oatmeal & coffee. I’ve stayed at a different La Quinta previously & had a WAY different experience. On a good note, there’s a 24 hour Denny’s and a Starbucks on the property. Would I stay here again? Probably not, but for one night it serves it’s purpose, but I wondered when the last time it was deep cleaned & how often management checks for property upkeep. :-/

This is a Crack house parading as a motel! They are obviously using Über drivers as shuttle driver because the shuttle drivers are picking is up, and dropping us off in their personal cars. The driver that took me to my training class today, got lost twice, then finally decided to use the gps system, way to go. The waffles were stale at the continental breakfast this morning, when I asked for different ones, they told me that’s all they had. The house keeper threw away (or at least I hope they threw them away, hint hint) some of my unopened snacks that were sitting on my dresser. This has been a horrible experience, and as a professional driver, I’ll be requiring the services of motels like this, and I can guarantee that Laquinta will be the last place I stay, and I’ll tell all the drivers at my company not to use the service. Maybe Motel 6 knows how to treat people?

This was our first overnight stop on our road trip from California to Michigan. After about 6 hours of driving through the mountains, the desert and waiting in some traffic delays on the I-​17N this was a welcoming stop.
The price was reasonable. A room with a king size bed, desk, spacious bathroom, easy chair and I didn’t notice a microwave, refrigerator or a pool. The front desk clerk was friendly and efficient, breakfast served between 6−9am, and a Starbucks and Denny’s just steps away.
Your room purchase also gives you a 10% off the local Denny’s located on the same grounds of the hotel. The room appeared to be in good condition, no stains or damage on the carpet or furniture.
For a one night stay I think it will do just fine.
Cons: Noisy Air-​Conditioner, Distant trains whistling by all night, local drifters lingering around the Inn, and around our door way.
«I DIDN’T SLEEP A WINK»

We stayed here two nights. Two different rooms due to the fact we wasn’t for sure if we were going to need the second night but did so come back
The first room was big (pics)
Second room was smaller but nice also
Very clean. Beds and lines were fresh clean and slept very good
Bathroom modern and clean. Lots of hot water and fresh clean fluffy towels
Flat screen tv with cable/​satalite
Free wifi
Pet friendly and no pet fees which is great considering we have 3 dogs that travel with us
Outdoor pool was very nice and clean. Beautiful setting
They have truck and trailer partaking or large vehicles but not many spots. Also bobtail parking. Easy access from the highway
Down side to this hotel is their breakfast leaves a lot to be desired. Everything is frozen and you microwave it. Even the waffles. Yuck ! We didn’t even try the breakfast the second morning
No microwave or fridge
Oh and if your wanting to pay cash you still have to have a credit card and they do debit it from your account then add it back after you pay cash
But all in all it’s a good deal for the money and plenty of restaurants within walking distance. Denny’s next door an you get a 10% discount if your staying at the hotel
If in the area again and needing a room we would stay again

On cross-​country road trip and this is the fourth la Quinta in a row and the worst. Needs updating, bedside lights don’t work, sketchy neighborhood. Basic. Ordered takeout from Thai Lotus. Highlight of our stay. We usually like la Quinta because they take our Australian shepherd every time. We will read reviews more carefully next time.

It is very hidden but very nice. The doors open as you walk in. I loved that idea. They allowed me to check in early because of my companions travel time. Room was very clean. i received a phone call to Mae sure everything was to my liking after 30, minutes of being in the room. My only concern is the
doesn’t seem to want to adjust all the way in order to release the water without making some squealing noise. Walls are thin so beware and make sure you have the tv on. Room was decently priced

This place serves Werner Enterprises truck drivers. I know cause I’m one of them. It’s just the basics for what we need. I’ve stayed in worse places. So if you like a 5 star hotel, go somewhere else. It’s a 2 star maybe a soft 3 star hotel. But there are plenty of food places within walking distance.

Unilocal rating system should have an option that allows reviewers to choose NO star. Sometimes experiences are extremely that bad.
My experience took place last weekend as I was in Phoenix to attend my Graduation Ceremony at Grand Canyon University. The weekend of my graduation there was a lot of events happening. There was a rodeo and county fair going on this particular weekend. This brought in sleazy and trashy individuals who ruined any chance or relaxation. Basically every neighbor was getting loud and drunk and it prevented any rest. I did not feel safe in this environment. My parents who are 60 and 70 could not rest in their room, so they left to my state to drive home.
LaQuinta, during check out Jesus a matter of fact said since I purchased my stay from a third party
, that I would have to contact them, and then they together would authorize a refund for a night. I just called
and LaQuinta had the gull to deny they had told me they would refund me for one night.
I would suggest you choose to stay somewhere else as much as possible. LaQuinta advocates that they are all about:
People
Passion
Integrity
Excellence
Where is the integrity in lying to an agreement promised to the customer? This location does not exude excellence or a passion to uphold ethical and moral integrity by any means!!!
This place was not clean. I will not be returning to La Quinta Inn and Suites ever again!
It is amazing how one experience can ruin a reputation.

The place was clean and the front desk was friendly. If your hungry tree is a Denny’s walking distance from the hotel.

This place is GROSS! I don’t think they clean because the sheets and towels have stains on them. I was watching the cleaning lady and I did not see her remove any sheets from the rooms she was supposedly cleaning.

The worst La Quinta! went there as a group, booked 6 rooms. With guaranteed to be on the same floor next to each other, bull crap! All the rooms was dirty! The bedding and towls was dirty! The rooms and bathrooms it seems like they haven’t been clean for years, NASTY! They need new maids and manager! This is not a hotel, its a cheap motel! We all rather sleep in the tent next time. Very disappointed and disgusted!!! Its pricey for the dirty room.

I have been in some dumps before but this one was takes the cake! The only good thing is they allow «pets». Did a couple prisoner watch details in here for a federal contract. Great for me ;) Next day, brought my German Shepard in. This place has gotta be a trucker’s nightmare. A dump. Roaches, ticks or bedbugs, hair in the sheets and cigarette burns all over the furniture and bathroom sink /​toilet cover. Very hard for anyone to sleep soundly as you hear big rigs coming and going all the time plus the usual prostitutes or «lot lizards». Tweekers run amok at night so lock your stuff up securely.

I wouldn’t tell you this place is DIRTY, but I can’t exactly say this place is CLEAN.
It’s not dirty to the point that it’s un-​stay-​able, it’s just a far cry from «noticeably clean».
Truth is, if you’re expecting standard La Quinta hotel quality, this is not your place. If you’re not — you’re probably going to say it’s just fine. It didn’t cross my mind to look up reviews before booking because I’ve always stayed at La Quintas (because they’re pet friendly), and it’s always been good.
First off, this is a motel (i.e.: doors open to outside). I requested a room switch because as I was moving my things into the first room (on the far side of the building), two different groups of questionable looking people walked by, making me think twice about my safety (and thus my decision to stay there). Also, there was a stairwell light in that area that was broken (flashing, as though in a scary movie) the entire 4 nights of my stay.
On Saturday night there was a friendly security guard walking the property.
The cross streets are essentially the highway and one road off the highway, so there is a lot of road noise. Side note: your GPS will tell you the entrance is in a slightly different place and try to re-​route you lots of silly ways from different parts of the area, so just look at the route first and save yourself some time.
The room smelt… Weird. I want to say like cigarettes (non-​smoking room supposedly) but I’m really not sure/can’t say for certain. It just didn’t smell so fresh and so clean. I liberally febreze’d it and called it a night.
I’ve personally never been to a hotel where I’ve thought «Wow! That was a quiet hotel!» So I usually ignore that in other reviews. But, with the exception of the highway noise, this was one of the quietest hotels I’ve ever stayed in. I didn’t hear my neighbors, but it’s very possible that there wasn’t anyone there.
Four of my outlets didn’t work in the room when I first got in, but the staff was friendly and accommodating (which is always appreciated) and the problem was remedied immediately.
There is a Denny’s and a Starbucks essentially right in the parking lot, and a Chevron, McDonald’s and Dunkin’ Donuts on the other side of the building.
WiFi SUPER slow.
The price seemed decent. But really isn’t for what you get. There is no fridge. There are ice machines which are fast, but are located outside and thus don’t look clean. I used the ice to keep my perishables cold in my cooler, but wouldn’t consider putting them in anything I would be drinking.
There are signs up all over this motel that say «100s of hotels new or newly renovated»… well — they are not talking about this property.

For the price this place was a great deal,
Convenient location, and a free breakfast meal.
The shower heads were very low in the bath,
but there were comfortable beds and an affable staff.
Don’t let the reviews deter you. The rooms are very, very nice. The beds were great and everything was clean.
Woke up and ate breakfast in the morning. As long as I can get some protein I am OK, so I had some hardboiled eggs and microwaveable waffles. A couple cups of hot coffee and I was ready to rock!
My girlfriend and I swam in the pool because it was 65 degrees, but everyone else walking around the area was wearing sweatshirts and jeans. Did we look like tourists? Yup.
The staff at the front desk was very nice. The only negative thing about this place was the questionable neighborhood, but we had no problems. Just lock your car and you’ll be fine. They keep the parking lot well-​lit and have a security guard at night to monitor the grounds.

I drove from North California with a late check in. The front desk agent was nice on the night of check in. I got a room with two beds for myself and my friend. The beds in the room look like they were slept in before we got there, and in the bathroom were only TWO towels! um how do you only give two towels for a room with two beds? The breakfast is only bread and stale muffins. PASS…
The La Quinta on greenway is sooo much better. Just fyi for those who are looking for a safer and nicer experience out of lq.

This is one of the worst la quintas I have stayed in– I believe it was a motel 6 re painted and rebranded. Walls are thin, and you can feel the floor give when you walk, even trying to be quiet for the neighbors downstairs, I could hear a distinct thump when I walked. Good points, bed was comfortable, and seemed clean, also they were very good about giving us a late check-​out at no charge, and they were very dog friendly with no fees which I appreciate! Next time I would try a different la quinta, but the staff was soo much nicer at this one, it was kind of hard to justify going with the others.

The room was clean and comfortable. The front desk was friendly. But the area sucks.
And don’t expect much from their continental breakfast.

We checked in and our non-​smoking room reeked of smoke. I went right back down to the front desk and told her of my problem and her of our predicament. She responded with, «Well, it is a non-​smoking room, but we can’t prevent people from smoking in them.» Then she went on to tell me that they were completely booked and that they couldn’t move me. I was under the impression that if you smoked in a non-​smoking room, you would be charged for the thorough cleaning of the room. I ended up Febreezing the place to try and get that stale smoke smell out.
The room, which was a suite, is in dire need of an update. The room shows a lot of wear and tear and makes the room seem a lot older than it probably is. It also had its own wireless router, which would not allow me to connect. For whatever reason, no one knew how to connect to the router. I even tried rebooting it, and nada.
The next morning we went to Dunkin’ Donuts for breakfast and came back and were waiting for our friends in the lobby. One of the staff members was cleaning up after their continental breakfast and took it upon himself to take the bowls they had used (to hold cereal) and wash them. The girl behind the counter told him that they don’t wash them, and he should just put it under the table. He said it wouldn’t take him long and came back with washed serving bowls and cleaned the breakfast area. Based on the fact that they don’t normally clean their serving bowls, I can only wonder about the rest of their serving dishes and their drink containers. Proceed with caution.
After a long day out we came back and found that Housekeeping supplied us with a few stained towels; looked like car grease or something. Regardless, if you bleach your towels white and you have some with a stain, you should take them out of rotation.
I plan on going back to Phoenix for Spring Training, I do not plan on staying at this La Quinta.