17 minutes in the drive thru. 12 of those minutes after I paid. I ordered a sausage biscuit and a soda at 11:27am. If you can’t be prepared for all day breakfast, don’t offer it.
Ramona A.
Évaluation du lieu : 1 Phoenix, AZ
This has got to be the slowest fast food drive up. 10 mins in line. Ice cream Sunday was partially melted. Took forever to get just one fish fillet even after waiting forever in line.
Ty M.
Évaluation du lieu : 1 Phoenix, AZ
Really need to stop coming here, they take forever to even acknowledge you, then spend forever taking care of drive. I know they are probably timed but just because I am inside doesn’t mean I have time to wait forever. Most McDonald’s I’m in and out five minutes tops, this one I wait five minutes to even get acknowledged, let alone the 10 plus minutes I have to wait for simple chicken nuggets.
April R.
Évaluation du lieu : 1 Columbus, OH
I have been giving this location opportunity after opportunity to continue giving it my business as it is close to my house and i like stopping before work. But after the last screw up of many i have decide i will not ever go back to this location.. I can’t even recall all the things i could say here as there are so many to try n remember. But I’ll just say that I’ve been late to work 2 or 3 times due to getting stuck in the drive through and the exceptionally slow service of the crew. My order has been wrong on several occasions and i was already on the highway and running late so i couldn’t go back. I’ve got tea that was supposed to be raspberry come out just regular sweet tea, muffins with out egg,. But most frustrating is the day i asked for a large tea with my double Filet o fish meal and just medium fry. I got a small drink and giant fry and regular filet. when i told the girl at the window what i ordered she asked for my receipt to make sure I knew what i was taking about, inconveniencing me after I had been in the drive thru for almost 20 minutes instead of just giving me what i asked for. I will say i got pretty upset with her and she handled it well and kept her composure. For cussing and raising my voice i am sorry to her. However its extremly frustrating being made late for work and then to get the wrong order to boot and being the 3rd or 4th time this has happened, i had it! But ill mention There is a African American guy that works the morning window who is really nice and does a good job and he shouldn’t be included in the grouping of the slow lacking crew. .
Mackenzie F.
Évaluation du lieu : 1 Phoenix, AZ
Fast food must not be fast anymore??? After a 15 minute drive through wait, I drove up, smiled and said hello. I received a curt glance and a price for my food. I said thank you when I received my food, and the chick turned around and walked away. Thanks for reminding me why I haven’t gone to McDonald’s in years.
Lisa R.
Évaluation du lieu : 2 Lafayette, CA
Normally I try to stay away from McDonalds because they are everywhere so they are where I go when there is nothing else. I still end up eating there every year or so with travel. This time though I was just tired and it was the closest place to eat. I went through the drive through and got one of the chicken wraps with fries and a drink. When I got my bag there was no ketchup! They didn’t even ask if I wanted any. Despite no ketchup the french fries tasted better than the wrap thing I had. I don’t normally eat here so I can’t comment if the blah taste of my food was typical or not, but it wasn’t worth the calories. Plus I was peeved to be without ketchup.
Amanda L.
Évaluation du lieu : 3 Glendale, AZ
Generally I don’t review fast food places unless the customer service is outstanding or severely lacking. Unfortunately this review falls in the latter category. First the positive. This location is easy to access from the street, has sufficient parking, and the interior was clean although I did not see what state the bathrooms were in. My food was ready quickly and the employee who was calling out order numbers was friendly and ensured I received everything I ordered. As for the customer service, my order was taken by a clearly inexperienced manager who walked away from the register no less than 4 times after asking«What can I get for you?» but before I could get a word out. When I finally had her attention again, I ordered my meal and took my receipt and she walked away again before giving me a cup for my drink. I was not impressed with the owners choice in management. This location does not have a play area aside from a couple electronic games on the wall. Despite the distracted manager, the food was not below par for what it is and there were no safety or health concerns so I think 3 stars is fair for this visit.
Mike W.
Évaluation du lieu : 4 Palmdale, CA
06÷04÷13 It’s McDonalds, not much to say. I just wanted to point out the cool interior.
Kevin R.
Évaluation du lieu : 2 Phoenix, AZ
The coke still has a funny taste. I was hoping after they remodeled that that would be fixed.
Shirley S.
Évaluation du lieu : 2 Phoenix, AZ
I have visited this location on many occasions and have been disappointed one too many times. I’d say that going through the drive-thru has caused me more misery than necessary. I’m sure they’ve gotten my order wrong a minimum of 75% of the time and today’s order included pickle stacked on the top(meaning outside) of the sandwich. Also, while waiting at the drive-thru window one time I even had the employee chat me up a bit during a long wait for food. He had the nerve to complain that McDonald’s required that he take a test and that he failed it.(Shocking!) Do yourself a favor and avoid this location at all costs.
Kristin C.
Évaluation du lieu : 2 Phoenix, AZ
I can’t believe I’m reviewing a McDonald’s — but it had to happen. Not just because I’m a freaking fast food junkie so it was going to happen one of these days anyhow — but because of today’s experience. I’ve been to this one, well, let’s just say more than several times. The food is always… uneventful. It’s not one of those specifically great or specifically bad ones. It’s just… fine? The only really good thing I got there once was their big breakfast. It was only McDonald’s good, but man it tasted good that day. Anyhow, so I was grabbing a breakfast burrito(that stupid healthy yogurt was not going to calm the grumbling monster that was my tummy that morning). For breakfast, I’ll normally either get my item solo, or as the meal w/OJ. But I remembered seeing last week that in a blind taste test, the McDonald’s coffee actually scored higher on a taste test than Starbucks. So I figured I’d give it a shot. ACKKKKKKK!!! PLECCCHHHHH!!! Ick! Ug! Gross! Spit, spit, spit… I wanted to wipe my tongue down w/the wood tasting napkin to scrape it all off. They had thrown in some sugar and cream. I’ll normally do a cream and a sugar for one this sized. I initially tried it black. I thought maybe it was better w/the stuff added. This was a SMALL cup, and I added both creamers and all 6 sugars they gave me and I could barely taste any sweetness. It was like the black hole of coffee condiments. What is totally sad — I ended up drinking about ½−¾ the cup just trying it after adding each condiment. I really wanted it to be better. Kept waiting for that magic ingredient. It didn’t come. Nasty, nasty, nasty. Mediocre fast food, fine. But the extra 15 min drive to Starbucks suddenly looks much more reasonable.