McDonald’s

Here’s my simple order for the drive through at this location. 4 hamburgers — 2 plain, 2 regular. Here’s what I got — 2 plain, two buns with cheese, mustard and ketchup. No burger at all in the last two and way off what I originally ordered. And, since it was a drive through order, we were well on our way to my daughter’s appointment when we discovered the error. Not enough time to turn around and go back (and honestly, waiting in the drive through line for another 10 minutes along with the time to return just wasn’t going to fit in our schedules). So, I called the restaurant, explained what happened and asked if they could just credit my credit card for the amount of the purchase. First off, no apology for being so off on the order, and secondly, the woman said we had to return the food to prove they had made a mistake. When I offered that we ordered at the drive through because we were on our way to an appointment and didn’t have time to return to show them I wasn’t making my story up, she said they needed the food to give any refund. What a racket! As long as they throw something in the bag, in their minds they have filled the order and met their obligations. If you order meat and don’t get it, it’s not their fault. Avoid this location unless you have the time to pull over and check the order once you get it and have the extra time to wait in line again so they can fix it. There’s a Sprouts right behind them in the same parking lot. Go there — they have prepared sandwiches ready to go. This McDonalds should be embarrasses at how often they get drive through orders wrong! I’m done with them!

It is difficult to get to the drive thru and the parking lot was congested. The line was short and the staff was friendly. However we had to wait for their nuggets. There is only one spot to wait but there were three cars waiting. The person delivering was all confused. He dropped off the meal then tried to take it out of my car. The fries were cold and hard.

Service was fast. The food was freshly prepared. I was happy with the cleanliness. Monica, the counter person was exceedingly helpful.

While the drive through service is great at this location, going in to eat was another story. Went in on Saturday around 2pm. The lady that took our order was not paying attention and was turned around talking in Spanish to what looked to be her manager the whole time. We held out our card for a while before she turned around to continue processing our order and really made us feel like we were bothering her. Everyone continued to goof around and speak only Spanish very loudly. I understand if there is no one inside but to continue to crack jokes/​laugh in another language in front of guests is inappropriate. I will never go in to eat here again.

I brought my iced coffee here for an exchange because it tasted bad. Sofia did everything she could to get it right. She made a new one, that didn’t work, she offered to put more caramel. That didn’t work, she offered a different kind. That didn’t work. But the entire time, she didn’t give me attitude or get annoyed with me because she had to keep remaking it. She even apoloigized. Hell it could’ve been me, but she said, it could be we need to remake the coffee.
She was very helpful — Thank you!

For fast food, list location is pretty nice. They get you in and out pretty quickly and I’ve never had a problem with the food. It also feels cleaner than most fast food restaurants I’ve been to. Maybe because it’s a fairly newer location. My son would give it five stars because he loves their happy meals. I like their grilled chicken wraps a lot and their coffee is also very good. When I’m craving iced tea you can’t beat their $ 1 pricing. Overall I’m a fan! As good as fast food can get!

This, ladies and gentlemen, is what fast food is supposed to be like. Unhealthy but prompt :)
Stopped here for breakfast on our way to the zoo (volunteering and almost late). We decided to go inside but order to go. 2 minutes, tops.
Hubby got his drink, we stopped back by the counter, I made a comment about the bad idea for the McCrap name (McWrap), and done was our food. We got it and left.
Fast, easy, good parking, friendly service.

Busy location. Clean and modern interior, same average staff as other locations.

I love this location. Everyone is really nice. And the speed of the service is amazing. You may be the 7^th car in the drive-​thru, but you will place your order, pay, and receive your food in 5 minutes. Same goes for when you’re inside. There is limited seated inside, but there’s usually not a long line and you get helped and served right away. Right now I live within walking distance, but if I moved further away and there was another McDonald’s that was closer to me, I would still go out of my way to go to this one.

Exemplary customer at drive thru. Very friendly. Great food.

Okay, the 5 stars is for one thing and one thing only. My diet coke first thing in the morning. I don’t know why McDonald’s diet cokes are so good, but they are the best fountain cokes around.
This location is nice in the early mornings to get in and out. Be careful later in the day as the drive thru gets very congested due to the location.

I do love the quick service and delicious food. McNuggets are my guilty pleasure. Today, I went and ordered a large iced tea unsweetened at the drive thru. Another bonus is the $ 1 drink. However, the tea was not fresh. It was gross and I threw it away. Shame on you for not keeping fresh tea on hand on a hot day!

I call it «The Fast Lane». The kids who work the drive thru here always get it right, are incredibly fast, and unfailingly courteous — without overdone spiels or orchestrated upsells. This is the best of the new (technology, efficiency) combined with the best of the old (steady, hardworking kids, unburdened by consultants keen on turning them into obnoxious ‘sales associates’.)
Understated, bedrock service. Kudos to the mgr. Your guys and gals do a terrific job.