Burger King

Awful awful. 3^rd time I’ve come here and I am done giving chances at this location. Slow wait time and horrible food quality.

Awful service, and on top of that they are cheaters they cheat the drive-​through times by having all of their guests pull forward an awful service, and on top of that they are cheaters they cheat the drive-​through times by having all of their guests pull forward and way up by the street until the food comes out.
Came back again this March and the lady in the kitchen was on her phone making my burger using the same gloves I asked the employee to confirm that she changed her gloves which I’m sure she did not and she would not even do that for me so I asked for my money back the manager was nowhere to be found for about five minutes and then shows up out of the back this is disgusting they need to be shut down

I went here tonight because I had a coupon for buy one Whopper get one free… the time was 10:35 when I pulled up to the drive thru menu, and the girl on the other end is obviously laughing and giggling over the intercom with a co worker… so finally she is like «Can I take you order?» I tell her what I want… and that I have the coupon for the two whoppers BOGO. She says «What’s the coupon #, anything else?» I say I would like cheese on that and she then gives me my total. Not asking if I wanted anything else, I didn’t. But she still didn’t ask. So she is like «please drive around.» So as I round the corner of the drive thru there is two cars in front of me and the first car is pulling out. So I am thinking, great I will have my food soon. I had worked a 13 hour shift so I was really hungry.
15 minutes later I am still sitting in my truck waiting I have not moved nor is the car in front of me… I can see the people in front of me are as just as frustrated. I finally am like screw this and proceed to back out of the drive thru no easy feet in a big truck. It is 10:50. As I am backing out they shut off all the lights to the drive thru and all the building signs… ridiculous. Worst experience ever at a Burger King, I will be calling to speak to the owner or franchise manager tomm.
Will never come here again.

I’ve only been to this location roughly 4 – 5 times in the past two years simply because they ALWAYS get orders wrong, the food is cold, or the customer service is completely horrible. Tonight I went with my sister to get some late night cravings and were very disappointed in the ‘manager’ on duty because she not only was texting in clear view rather than helping with the 3 – 4 cars behind us, but she went to the point of even leaning over to start texting. All we ordered was a small fry, 2 medium milkshakes, & a package of cookies. All which took well over 5 minutes to even get. Secondly, the ‘manager’ kept touching her clothes, face, the window seal, and her cell phone and assumed we’d still want our food. That’s nasty and unsanitary. We were nice enough to just say we saw her texting even though there was more to the decision of wanting a refund for the food she specifically touched. Regardless of telling her we didn’t want anything besides the milkshakes she still went to the back and handed the nice young lady with red hair (sorry don’t remember her name) a bag of cookies and told her we didn’t want them because we saw her texting. No sweetie, you kept touching your clothes, your face, your dirty phone, and the dirty window seal. I understand she is pregnant and may need to lean over sometimes, that’s fine… just wash your hands if it’s touching unsanitary locations. I can say the customer service has come a long way since the very first time of ever coming to this location… it’s not perfect but definitely getting a little better. On the other hand the preparation of your food, the quality (hot when suppose to be hot and cold when needs to be cold) still has a long way to go and the sanitation of the employees as well. I don’t expect fast food to be anywhere near perfect, but at least TRY! Seriously need to consider having mystery shops during the evening /​night to see what really goes on in the business.

They always, always always screw up my order since 1997… This time um not going backvto those dum asses!

This review is based on the Drive Thru Only. All my experiences have been through the drive thru. The customer service at the driver through has always been superior. Friendly service with a smile. Orders were repeated. Cash handling has been accurate. All my orders have been correct. All my food has hot and fresh.

Tried these losers again, only because my son begged me. Maria rang up my egg & cheese croissant breakfast meal…$ 8.91…really? When I questioned the amount, she told me it was right and showed me the cash register. Well, you can’t fix STUPID! We left, unfed.

I went in and ordered some Chicken Sandwich’s. I got home and looky here I got whopper Jr.‘s. I didnt mind as I made it work. But I feel bad for the person who ordered a Whopper Jr. and got a Chicken Sandwich.

As a fast food joint my expectations are not high, but when you give me cool, somewhat soggy onion rings and a cold whopper dang!
I love the onion ring sauce and am convinced they put cocaine in it. That saved my otherwise lackluster meal. Also, the drive through was fast. There, I said something nice.