McDonald’s

Stupid ass people!!! I order my bacon Mcdouble no bun! Not no meat! They got the sticker/​label right! But they didn’t follow directions! Got home super hungry and my burger had no meat calling cooperate immediately first thing in the morning!

Worst Level of Customer Service Ever .
Simply Walked in For a Bag of Ice
Wasn’t Greeted Hello By Anyone
The Male Employee Looked Confused About
My Request .
He Said he wasn’t Sure if we Sold Ice
But the Manager Claudia
Assured him they Did …
She also told me they Had been having Problems with the Ice Earlier that Day
And said It was to the Extent that she Had to
Run next Store to Get ICE …
And that it would be Awhile …
I didn’t know Why this Was Even being Explained to Me …
However It Created Confusion
How long was this Going to Be
10 Minutes
1 Hour
10 hours ???
So my Next Question was how long it was
Going to Take ???
She seemed to Take offense to My Question
I Guess After Giving Me Her Business Struggles
Claudia Expects Me the Customer, to Stay in limbo with my ICE Request
So 4 Minutes After
A Bag of ICE was Brought from
The Back to Claudia Who Handed it to
Me …I Simply Asked her For a Bag to
Place it in So leak all over my Car …
And She Turned Away from me and Didn’t
Answer or make me feel she had acknowledged My Request for the Bag …
So I repeated the Request, She Rudely said I’m Getting it !! And Don’t Treat me that Way !
I was Blown Away By her Attitude …
And placed the Bag on the Counter
And asked for my Money Back .
I Asked for Her Name
And She Said «You Don’t Need to know My
Name …This MANAGER Shoud Clearly
Never be put in Touch with the Public …
Who Hired her for the Position Clearly
Baffling !! I Will Never Return …
Rob B.

this place is awesome the only bad thing about it is management. Which is a big deal!
I complained to corporate today.
First time I ever do this and I felt bad about it but I had to!
I waited in the parking lot for 10 min during lunch time after ordering through drive thru for some cheese sticks and a hot n spicy. I was gonna be late to work so I decided to go in to ask for my food. I am not the kind of person to complain so I wasn’t going there with the intention of arguing just figure they forgot idk. As I was walking in I ran into an employee who was bringing some food out and he asked me if I was waiting for fish. I told him no and explain what I was waiting for. I could see in his face he had given the wrong bag to someone else so I followed him to the register. Again I wasn’t being rude. I know people make mistakes all the time and he probably just got confused because it was lunch time and it was busy.
As he explained to the manager what happened she started yelling at him! In from of everyone in front of other employees and customers that he had given the wrong food to someone else. She wouldn’t stop yelling at him and repeated the same thing a few times. I could tell the poor boy was so embarrassed so I decided to step in and told the manager there was no need to yell at him that I could wait and that it was fine. She rolled her eyes with no apology and turned her back at me and I could tell that she got embarrassed and really pissed old because I did the same thing to her as she did to him. I am sorry but this is not the first time or the second that this manager has acted so rude towards me or other customers. So i got her name and called corporate office. This is no way to treat you coworkers. You are no better than him or any other person that works there. there has to be something done and I am gonna make sure something gets done. I am not sorry for this Angela (manager) you are a horrible person and I hope you learn your lesson. and you know this is not the first time that someone has complained about you.

K loves the holidays. First she loves all of the decorations and lights on the homes all over the valley.
Second, she loves Egg Nog shakes.
We were out looking at Holiday decorations and K & C decided they wanted dessert. We stopped at this location at 10:15 on a Monday night. Now, I know you can’t control what the people in front of you in the drive thru order, but, if their order is going to take awhile to fill, have them pull up and park.
So the drive-​thru was S L O W. However, the Egg Nog shakes ($ 2.69) were really pretty good. They were mixed well which can be a problem. Check out the Shamrock Shake (K’s second favorite) and sometimes it’s basically like a white and green swirl.
C got an Oreo McFlurry ($ 2.69). He could care less if it’s mixed or not. He loves them.
Slow Service. Good Egg Nog Shakes. Good McFlurry. 3.5 Stars.

Absolutely the slowest McDonald’s in town. All four times this month I have had to wait 20 minutes !!! So much for fast food

I ordered large fries and they didn’t fill them up to the top I feel like I paid for large but got small fries

Slow service with remodeled location. Food was hot and all but the service was eh. Don’t think I’ll stop by again.

As a guy with kids I’ve been a frequent visitor to McDonald’s all around this great country. I’ve kept a mental list of the best and worst McDonald’s we’ve visited. Congratulations are in order to this location for finally officially taking top spot from the Maricopa location on John Wayne Pkwy as the WORST McDonald’s in existence. How fortunate am I to have a beautiful house in Ahwatukee next to this pathetic and disgusting excuse for a fast food joint. I have waited a year to give them an opportunity to improve or change managers but whatever is wrong here runs deep. It is almost miraculous how standard McDonald’s fare can be prepared to taste this bad and be this unappealing despite the obvious attempts to provide equipment and product that makes it foolproof and consistent. In order to keep my faith in humanity I must assume the staff is intentionally trying to undermine and destroy McDonald’s reputation. Normal human beings are likely incapable of this level of pure incompetence. The lobby is layered in old food and filth, the employees are angry and rude, the orders are incomplete or wrong, and everything takes for-​ev-​er. While I sit here I hear two more people ask to speak to the manager (don’t bother we’ve done that too over the past year-​nothing will change) and I hear employees arguing with each other and using foul language. NONE OF THIS IS UNIQUE TO THIS VISIT. We are done with this location permanently and will take extra time and gas to cross I-​10 to a better location. Please do yourself a favor and do the same.

I stopped on the way home tonight. It was dinner hour and pretty empty in the dining room. I think there were three customers in the dining area. There wasn’t a line, but customers had to wait because the staff was more concerned about the schedule than the few customers that were waiting. We weren’t even recognized as we stood waiting for service. Staff is loud, ever see «king burger» video? I think bon qui qui might work here. Inside is nicely decorated, but few totally sterile. You could probably just bring a hose in to clean it since there are few padded seats. I will choose a different one next time. McDonald’s has changed so much over the years it’s hard to recognized.

This place was fancy. Decorated nicely, even filled with video games to keep those screaming kids quiet.
Food was super fresh. They perfected my double cheesy burger, tons of seasoning and diced onions. My only complaint is that they put both slices of cheese in between the meat patties instead of the cheese, meat, cheese, meat setup that every other Mc Donalds does.
Clean bathrooms, friendly service… perfect rest stop.

To say the employees here are rude would be putting it mildly.
I come here frequently, not because it is the best McDonald’s, but rather because it is the closest McDonald’s. The food here is okay at best, for a McDonald’s. It’s certainly better than either location on Chandler Boulevard. However, my major complaint is that no matter what time of day I come or if I go drive through versus inside, not a single employee thanks me for my business.
It especially irks me because as someone who has worked customer service, I always make a point of thanking the people who are providing me the service. I don’t think it’s unreasonable to expect the same courtesy from people where I choose to spend my money, thus providing them a job.
Apart from the blatantly rude service, this location seems to have a problem with employees never emptying trash cans. Especially at the drive through. I can’t count how many times I’ve come, even in the morning, and that trashcan is overflowing. I’m not sure if it’s a problem for the health department or not, but I can tell you that it’s really disgusting to see birds and flies hang around the trashcan right in front of where I’m picking up my food. Food and trash literally overflow. It’s a similar case inside the restaurant, especially at the cans near the bathroom.
Overall this is an okay McDonald’s if you just need one that’s close by, but don’t expect it to be a great McDonald’s.

Probably the nicest McDonalds I’ve been in in a while. Staff is friendly, place is spotless, and on table has video games built into the counter for the kids. Pretty cool.

This is a nice, clean location, has dual drive thru lanes, and is insanely fast! I am very impressed with how efficient they are.

Why 4 stars? It’s McDonalds, that’s why. Its consistent but not great. But we were all raised on this stuff so its hard to hate it.
This particular McDonalds is clean and remodeled. Service is on the slower side and one time they totally drove me crazy by not accepting a McDonalds coupon that I got in a Pats Run swag bag.
I’m grateful to have it in the neighborhood.