I have been eating at this Wendy’s for about 2 years and this the first time they messed up my order. I went in today to let them know that I got the wrong order yesterday and they said they can’t do anything about it because I did not bring the food back. I work in an inbound call center and can not make outbound calls. I told her that and she said I can’t do anything for me. I will never eat at this Wendy’s again terrible way to treat a long time customer.
F N.
Évaluation du lieu : 1 Phoenix, AZ
Once in a while my family craves the Wendy’s baked potato. We typically end up in this Wendy’s drive-thru. Never, and I mean never is my order done correctly. Every single time if I get the Sour cream and Chives Baked Potato with shredded cheese, either the sour cream is missing, or the chives are non existent or they forget the shredded cheese. Today I even confirmed with the drive thru person in case he had forgotten yet again and he said he put the sour cream in there. Well, once we got home and opened the bag, the sour cream was missing. No butter either. Although the manager was apologetic on the phone, it seemed like she knew what had happened from before hand. So, it must be a quality control issue which they should have fixed a long time ago.
Shazz S.
Évaluation du lieu : 1 Phoenix, AZ
I had a long wait time just to receive the wrong order. I ordered two baconator combos and one spicy chicken sandwich combo with cheese. Instead I got two asiago chicken combos and one spicy chicken with no cheese. Only the drinks were correct. Wow! Not to mention their prices are now comparable to better quality fast food places. Fool me once shame on me but never again. I wish I could give NO stars.
Ken S.
Évaluation du lieu : 5 Chandler, AZ
Love, The nice New look with same grate taste. & Nice too the same face’s are still their… Your food is always been Fresh & Hot.: God Bless with your success.
Mike V.
Évaluation du lieu : 2 Phoenix, AZ
I haven’t been to a Wendy’s in a very long time. I used to love going to Wendy’s as a kid. My visit via the drive-thru was friendly enough. Nice staff member at the window. Fast service. The food however. Ugh. First off I ordered a diet Coke and got a regular Coke. The burger was decent but there are better burgers at other fast-food restaurants now. The fries must have been sitting around for a while. They weren’t very hot and were pretty soft. Not sure I have a reason to go back again after this experience. I didn’t go back and complain since I was on my way home and tired and didn’t feel like wasting my time. I just through out the soda and most of the fries.
Jason B.
Évaluation du lieu : 4 Phoenix, AZ
Good food, usually very fast, and a convenient location. I definitely recommend if you are looking for fast food
Jeanette P.
Évaluation du lieu : 5 San Diego, CA
Wendy’s awesome! After waiting at the airport for 3 hours, we were starving and decided to get something to go for the ride home. We decided on Wendy’s. We got there 3 minutes before they’re about to close(they must hate us for doing this. and I think they close at 1AM?) but customer service was still superb and surprisingly, the food came out very fast. I finally got the chance to try the berry almond chicken salad after seeing it on tv so many times. It was absolutely delicious! The fruits were fresh and the chicken portions were big! The raspberry vinaigrette dressing was really delicious and paired really well with the salad. Also picked up some chicken nuggets, chicken sandwiches and their chili soup. Everything was so delicious and fresh! Wendy’s over McDonalds any day! ;) and it definitely satisfied my tummy.
Myke R.
Évaluation du lieu : 3 Glendale, AZ
I’m a dollar menu whore. One chicken sandwich please. Here’s your $ 1.09. NEXT! They want $ 1.98 or something ridiculous for a large soda. Next time I’m bringing my own $.25 can of pop. The food is Wendy’s. Better than average fast food burgers(or $ 1 chicken sandwiches) I guess.
Stephanie L.
Évaluation du lieu : 4 Phoenix, AZ
This is the fastest Wendy’s ever! I’ve never had bad service and my orders are always perfect. –1 star because it almost scares me how fast the food comes out. But if you’re going to be eating fast food… there are far worse things to worry about. Speaking of which, Wendy’s has a few good items for when i’m looking to grab«healthier» fast food. Their salads are loaded and tasty, I also like the non-breaded chicken tenders. But occasionally I just come through for a speedy Frosty late at night. always meets expectations.