McDonald’s

Yes, I know, it’s what you get when you just don’t want all the drama of Einstein’s, the time for one of the only two decent breakfast places we have in the valley or hearing at the Starbucks drive thru, «oh we’re sorry, we’re out of that breakfast.»
So here’s the latest way McDonalds order takers F with you:
«Hello can I help you?»
«Egg McMuffin please»
[long pause]
Then I say «Could I have an order of hotcakes?»
[long pause]
«Hello can I help you?»
I repeat everything
«Anything else?»
Then I say «Could I have a bacon egg and cheese biscuit?»
[long pause]
«Did you get the last item?»
[long pause]
«Anything else?»
«Did you get, [and I repeat everything again]»
[long pause]
«Second window please»
Needless to say I only got half my order, oh well.
Next time, I’m going to mumble and see if that works better :)

I was told I couldn’t order certain menu items because they were closing in ten minutes. Like is that a joke? So we drove to another McDonalds that closed at the same time and got the food. Lazy workers.

This McDonald’s it’s the WORST.
I asked for their special 2 sausage biscuits for 3.33.
I proceeded to the second window.
They told me it’s a special order and I’d have to wait a few min. Okay special order??? How do?! You are advertising it!!! a few min turned into 10 minutes!
They should have told me at the order box that it would take longer. I would have gotten something else or gone elsewhere.
Slowest shittiest service

You cant use other McDonalds receipt coupons here. I have always been able to buy one and get one with the receipt coupon at various stores/​locations.
Judging my your reviews on Unilocal,you should really address the issues that make your business not a success. Stop nickel and doming everybody. Listen to your customers!

Ridiculous. I cant go to this location anymore. I had to call to ensure someone knows I am upset. Four out of five times the wife and I have been disappointed. We have received burgers with no cheese, no pickles, the wife and I ordered a quarter pounder with extra cheese and instead it was meat between two buns… no ketchup, no pickle, just meat and bread. Another time ordered $ 20 of food asked for some buffalo sauce and was declined because we had not bought chicken nuggets… that was a hoot. Tonight we recieved no pickles on two quarter pounder. So we will not be back to this establishment for sometime. Hope they correct their lack of attention to detail soon. This location is close to home and we would love to continue to stuff our faces with their food. When you don’t get what you ordered, you wasted tou money.

This is probably the worst McDonald’s I’ve ever been to in my life. 30 minute wait in the drive-​through line orders are never right and the phone number on the receipt doesn’t even work. This place either needs new management or just needs to be torn down and made into a Taco Bell or Jack-​in-​the-​Box.

Slowest McDonalds in the valley running on 4 years. Other than that satisfactory experiences.

AVOID THIS PLACE!
Many other McDonald’s are better than this one. I have even been denied water here because I was told I was «holding up the line».
My apple pies are always bad and they rip off the label of the time they expire.
All around horrible management and expect at least a 5 minute wait in the drive through. Going in is quicker.

This is got to be the worst mc Donald’s in the world. Never is the order correct and the service is terrible.
I’d rather go hungry then give them a penny of my money! Terrible

Worst McDonald’s I have ever been. Unfortunately is close to my house and if I want something quick when I’m in a rush I stop there. Every time there is something missing from my order. They are extremely slow and are constantly out of products such as dressing for the salads. I give this place 2 thumbs down and hope management fixes the laziness of its employees and the quality of food even for a fast food chains standards. Just horrible!

Mainly use drive thru at this location and for the most part they are usually fairly quick and get your order right. Average location.

We started going to this location as soon as it was built because it was really close to our home. After the first two visits after opening, the staff changed and everything went downhill. At this point, it’s reached the bottom of the hill and burrowed into the ground!
There have maybe been two or three times when they have remembered to put all the items ordered into my bags in the drive thru. Four out of the last five times I have gone through the drive thru, I’ve had to pull back around front and go inside to get my remaining items that were just sitting in the sandwich holding area! They just say sorry and give them to me, but never fix the issue for the future!
The food is always sloppy and the buns are usually burnt black. I know stuff isn’t going to look like the commercials, but I don’t want to eat something that looks like dog food between two carbon crusted pucks of bread! This isn’t a review of all McDonald’s, just this location. DO NOT GO TO THIS LOCATION! The service is terrible, the food is terrible, and every experience I’ve had there is terrible! I hope corporate steps in and cleans out the staff to get a crew that actually cares.

The worst McDonald’s ever. They never get the order right. They are slow. And speak horrible English!

I have been to this McDonald’s one too many times. More times than not there service is sub-​standard even for a McDonald’s. I had made the decision to not go back, however they were supposedly under new management after their remodel. Guess again, they either rehired the same idiots or just trained new ones to be that dumb.
Today the manager was extremely rude about a mistake her worker made while taking the order. It took 3 times of her refunding and reordering to get it right. How hard is to ring in 3 items (none of which were a Quarter Pounder) and get it wrong and different totals. No apology only a sarcastic, «Are you happy now!» remark.
And just a note, you CANNOT get your drink large at this McDonald’s without upsizing the entire meal. Come on McDonald’s, get your act together.

Ordered a sausage egg mcmuffin this morning. Got home. No egg. On a friggin egg mcmuffin. Mctarded.

I can’t believe I am even reviewing a McDonalds but it had to be done.
I just went in for an iced nonfat coffee. When I got to the 2^nd window the guy handed me the coffee hot. I corrected him politely and said that I ordered it iced. He rolled his eyes and took the coffee back. Next thing I know he hands me an iced cup… With the SAME HOT COFFEE IN IT with melted ice floating around.
Was it really SO MUCH WORK to remake me an iced coffee how I ordered it the right way? When I asked if he had just put ice in the same hot coffee he said «Well it comes out hot anyway.» That’s a complete lie. He was just too lazy and rude to remake it.
By the time I got home (3 mins away) it was melted, watered down and lukewarm. I called the location and spoke to the «manager» (some lady with broken English) and she kept interrupting me and just telling me to come back and get it the right way.
No thanks, no sense in driving back there and giving them any more business. I will never return here again. That guy should be fired. Horrible customer service! Stay away!!!

Horrible. Worst McDonald’s ever. I don’t understand how the «machines» can always be broken. I stop for a hot chocolate, but no the machine is broken. I stop for a smoothie, but no the machine is broken. I stop for a cookie, but no the machine is broken. I stop for a sundae, but no the machine is broken. I wonder if the machines are really always broken or if these people are just idiots. Officially done with this place.

Standard McDonalds. Clean, friendly staff. Quick drive through service. Yummy smoothies & hot fudge sundaes

1 ½ stars? I don’t think it was that bad. Food was served hot, the bun was not a hockey puck and it did not take a long time to come out.
Are expectations for fast food increasing that much?

McDonald’s currently under construction.
Hopefully they retain the staff after it is complete. Fairly friendly and typical service. This was the only McDonald’s I knew that served burgers all day.