Jack in the Box

HORRIBLE SERVICE! I took my Dad (a marine vet) and my son here last night. First of all they were changing shifts (that’s fine absolutely normal) but their were 3 workers who were already clocked in and not doing anything! We decided to wait for a worker to clock in (the only one who spoke with us)!So I took my son to the restroom. When I got back my Dad looked PISSED! He said we’re leaving I said okay and asked what was wrong. My Dad let me know that the cashier who we were waiting on asked the 3 workers that were clocked in if they got my Dad order yet and they said «No, we didn’t serve him» with a snarky attitude as if they ever would! The cashier we we’re waiting on continuously apologized and asked us to stay, but he said he would understand if we left.
My Dad risked his LIFE for this country! And to turn around and be treated like shit!!! I will NEVER GO BACK HERE!
Long story short, they were racist and rude! I definitely went back after I put my son and my Dad in the car and told them about themselves. And a customer that walked in while I was putting my son in the car left out with me after she heard what happened! Racism will get you know where! ESPECIALLY in customer service!
#HighlyDisapointed

Great place and great food!
Customer service is awesome and fast drive through.

We stopped by here after school today because we were hungry and dying of thirst due to the heat and there was no way we would make it till dinner.
The food was ok… but it’s Jack in the Box so I am not expecting steak house quality. The curly fries were hot and the sprite was ice cold. The service was great. The young man working the window was pleasant and efficient. We were on our way in just a matter of minutes.

Went to wk yesterday at 245am! Oouch
Order a jumbo jack with extra patty and no seasoning on the pattyies. (Seasoning is nasty) don’t like it at all. and when I got to wk. Sure enough, seasoning on the pattyies., threw one patty away. And just ate the rest. Went to jack at 7 pm, took the receipt and told the manager what happened. I asked her if I can get 2 jumbo jacks on sourdough bread, no catup!!! No seasoning !!! And some fries??? Sure enough. I got it. :0)
My bill came to $ 5.20, when I went back, she gave me more than. $ 7 in food. Thanks

I thought I had already written a review of this place, but I cannot find it… It is usually our fast food breakfast stop when we leave town… We stopped here Sunday prior to heading North for the day.
Our friend had coffee and grilled cheese breakfast (which she loved), her kid had chicken nuggets and milk (which we noticed later was 1%), and hubby and I had the #30 sausage biscuit. Everything was OK, just the biscuit was falling apart so that was a little messy and hard to enjoy. (The same thing happened last time we were there, and I thought I had written a review about it).
The other thing is that it took a while for our food to be ready, either they do not have enough staff or they were short handed that morning. The person taking our order left the register a few times while we decided on what to order, and we ended up having to wait for a few minutes… then it must have taken about 10 minutes to get our order, and my iced coffee was never prepared, I had to go ask for it, and it was not low ice as I had asked.
So, as I said, the whole concept of fast food is just ‘food’ some times.
The only place that comes to mind that has always been prompt, good, nice and friendly is the McDonald’s at Glendale Rd, just West of Highway 51.