McDonald’s

Good play area, seems fairly clean as far as indoor play areas go, with clean family bathrooms right by the play area. What I like about THIS McDonald’s is that the food (from the drive-​thru during lunch rush) is usually hot and fresh, this doesn’t seem to be true for other McDonald’s. Yeah they’ve occasionally messed up an order or had unusually long drive-​thru waits, but I don’t think any fast food chain is without it’s issues. This is definitely my go-​to McDonald’s, even if I have to drive past another one to get here.

They say that you only remember bad things about experiences, well this is true of this McDonalds mostly because I’ve never had a good experience there. I’m not sure they do this at all McDonald’s but they only put a half a slice of cheese on the filet of fish. When I asked for a full piece of cheese to cover the whole sandwich they wanted to charge me a dollar just for the cheese. I ordered a big breakfast this morning and it came with sausage. I don’t like McDonald’s sausage. I went to the manager and I asked her if I could have bacon instead of sausage when I ordered the meal. She said yes you could have bacon instead. I asked her why didn’t the cashier asked me if I wanted sausage or bacon. She replied that we don’t offer a choice. I asked her where on the menu does it say I have a choice between sausage and bacon. She replied it doesn’t say that anywhere on the menu. I asked her how am I supposed to know that I can switch out the sausage for bacon instead if I don’t know that I can. And she repled we don’t offer you that you have to know it. I also ordered coffee then I asked if I could get free refills and they tell me yes free refills. So I walked out the door with my coffee almost empty and I decided I wanted more coffee so instead of going back in the store I go through the drive thru and they tell me that I can’t have a free refill. I don’t know who owns this McDonalds but they’re cheap ass owners.

Hey I’m not one to usually commend mcdonalds employees, but you have a great crew here. I have an order that most mcdonalds get wrong about ¾ of the time, these guys were flooded with drive thru traffic and still got my order 100% correct. Also the kid at the front counter is very professional and so it seemed was the rest of the crew. He put a smile on my face and you could tell he gave the work place a great energy. I hope the owner reads this and gives them all a raise because they do a great job. Best mcdonalds I’ve ever been to.

Embarrassing for the McDonald’s brand.
Other than the charming and conversational young man at the drive thru, this place needs a training overhaul. I can tolerate the occasional screw up/​missing item from my order. I am willing to tolerate the occasional cold fries, and disappointing burger. But this last trip thru the drive thru was absurd. They asked me to pull forward and my food would be right out. I waited and waited, and counted 20 cars drive around me until finally I called the store from my car. They said, oh yes, we will bring it right out… I waited another 6 minutes. Start time to order a quater pounder combo…11:02. Food arrival time… 11:23. I got to my office .04 miles away, and my food was stone cold.
I am at a loss to understand how the people responsible for the training at this place can accept a pay check for what they do. This is NOT NASA people… it’s a McDonald’s, and you’re embarrassing yourselfs.

My kid likes the playground there, workers are friendly, food is okay, My only criticism is it has a bit of a smell.

Exactly what it says, Eek! Methinks not.
For one I have been going to this mcdonalds for a while because its near my house obviously. However, I hate dealing with this one person Vanessa. Shes argued with me before and other times I have gone she argues with almost every other customer. I’ve argued with her about what I said over drive thru that I wanted a orange juice. Other time I have been there she argued with this one older man who looked maybe hispanic. But then the next customer was white and her whole attitude changed. I dont know why she’s still there and why the managers let her talk back to customers like that. Is this seriously how McDonalds is to become with out spoken rude employees. Are we ever going to have good servers who make your day first thing in the morning???

I have been a regular of this location for several years. I live close by. 4−8−15 after a long hard day at work went through the drive thru ordered my double quarter pound cheese burger value meal with extra pickles, large fries and an ice tea. Had to wait a bit but that was OK figured it would be fresh. Got home settled in opened my burger and to my surprise there was a bite already take out. YES a bite. Went back to the store spoke with the manager and she said she had no idea how that happened. REALLY!!! someone took a bite out. That’s how it happened! She is going to review their in store video. I highly doubt that. Got my money back. This is a franchise store. Got the owners name and number have left him a message and filed a complaint with the Arizona Board of Health. Told the manager I will never be back. She seemed surprised at that. DISGUSTING!!!

Just a regular old McDonalds. They have a play area for the kids that is separate from the main section. That helps keep the screaming to a minimal roar. There is also a gas station attached, so you can by other food and drinks but still be inside McDonalds.
The service is okay. Today the cashier was too busy on his phone texting to greet me promptly. When we received the order, we were given the wrong chicken nugget sauce. Getting the order wrong is a normal occurrence at this location, so double check your food before you leave.
I go every Friday with the kids after school for a treat. It helps them tire out when they play with the other kids. Bring your kids to play!

I have had a few bad experiences at this location. Usually it’s an incorrect order. But today took the cake. I went to the drive-​thru and ordered 2 Big Macs and a Large order of fries. They asked the car in front of me, and myself to pull around and park in the «reserved for drive-​thru customers» spots. I did. The gal came out and gave me two bags. I asked, are those Big Mac’s? She said yes. I went home.
Upon arriving at home and opening the bag, I discovered that she had actually given me the wrong order, which meant she gave the wrong order to the other car also. So, I went back inside.
I went inside this time and explained the situation and showed her my receipt. I was apologized to repeatedly and was offered a free drink while I waited. I refused. Soon, the Manager brought a single bag out and apologized again. I asked if my original receipt was in the bag, because I wanted it. She said, «No.» and went to get it. I took the receipt from her, and only then, did she ask if there was anything else she could do for the inconvenience. I said, «No».
This is a BIG difference between McDonald’s locations and other establishments. At some places, when they screw up, they will give the customer a coupon for a free meal or in the case of Smashburger, two $ 5.00 coupons. Not so at a bottom-​of the-​barrel chain like McDonald’s.

We were served breakfast at 7 am on July 1^st. When we got our orange juices one was noticeably a lighter color and only filled ¾ of the way. The girl had an attitude (breanna) when we asked to have it swapped out. We also were given a sandwich with cheese when specifically asked for no cheese. When they brought the sandwich back out it was still wrong.

Why oh WHY did I even come back here last Saturday night? Well, self, because you quite frankly had major munchies and needed salty food bc of your vodka consumption. That’s why.
I do, however, regret consuming food at this McD’s location — even in my drunken haze.
My Filet-​O-​Fish (towards the end) had a long (about 3″) white hair in the tartar sauce. I started gagging and spit out the burger and the rest.
Never again. Never!!!

Disgusting! Huge black hair! Nestled sweetly between the sausage and the cheese. By the way I’m blonde. Manager was like «oh we are sorry about that» no sympathy or customer service in her voice. Will never eat here again.

Well, it is a McDonald’s attached to a gas station so what can you expect.
First thing that irritated me with this place… the drive thru. Sometimes, it is inconveniently closed during peak morning hours. Why? I don’t know. I’m assuming they are understaffed.
Second, the bathroom is disgusting and unisex. I won’t let my poor daughter use it even if she is about to pop.

It is a McDonalds.
Food was fresh and exactly what I ordered.

This is one of the worst McD’s I’ve been to (unfortunately closest to my house) and it seems like the reason why is management. In the 5 years I’ve been going here, I’ve had many incorrect orders, been overcharged several times, had inconsistent or poorly made food/​coffee, been treated rudely when trying to get problems corrected. I’ve had to wait FOREVER because of understaffing (or maybe they’re just that bad). A couple times they asked me to pull ahead at the drive-​thru and wait for them to bring my food out to me. Both times it was clear that I had been forgotten, I didn’t order much at all and watched for 10+ minutes while people behind me drove off with their food and drink. I actually had to call and remind them I was still waiting! The icing on the cake is I just found out they raised the price of the McWrap from $ 3.99 to $ 4.99, the only McD’s in the area that has done this. So you know what? I’m done with this location. If I absolutely had to have McD’s again, it’ll be somewhere else. Whoever owns this franchise needs to get a clue.
One last tip to this location… Try putting an adequate amount of sauce/​mayo on stuff so people don’t have to order it with extra, which sometimes backfires when you actually get «extra» (better than not enough IMO, but still way too much). Seriously, you want me to come back behind the counter and teach everyone what a «normal» amount of sauce looks like? It’s not hard people…

Ok, I know it’s McDonald’s and my expectations aren’t really that high, but there are 2 things about this McDonald’s that really irritate me.
1. When I order a burger without onions, I expect it to show up without onions. This doesn’t really happen at this McD’s.
2. When your dollar menu has an item on it named «sausage mcmuffin» and I order a sausage mcmuffin, I don’t want to be asked EVERY time if I want a sausage mcmuffin with egg. If I had wanted a sausage mcmuffin with egg I would have asked for a sausage mcmuffin with egg, since that is what it is called on your menu! WHY do you have to ask EVERY time if I want the mcmuffin with egg? I just don’t understand.
Despite these two very irksome things, the staff overall is above average for a McDonald’s. The regular crew who work there in the morning are always friendly and pleasant (despite the fact that they keep asking me about eggs). The people are the only reason I still go there.

I enjoyed my visit here. Very friendly staff and pretty clean too. The food was good and you really can’t complain about it.

I don’t know if it’s a good thing or a bad thing that I know this, but if you frequent this McDonald’s enough, the staff actually takes the time to call you by name… pretty cool.

This place was ridiculously slow tonight. I stopped for my yearly crave — the Shamrock Shake. To be honest, I have no idea why I love these, especially since I like REAL ice cream and shakes the old fashion way — but this minty green shakes have me hooked. My son also wanted one, but he wasn’t quite sure he would like it so I asked if he could have a small taste of mine before they made his; however, they could not do that. Instead I had to buy my shake, move to the side while the order was rung through the POS and then filled and brought out to me. Once he decided if he liked it or wanted another flavor, we had to place another order and then pay for it. I asked if I could just pay for a small shake and he would decide the flavor after he tasted my — NOPE. I was highly annoyed. I understand restaurant POS and the need to track inventory, but come on — it’s a shake. Not only that … it took over 10 minutes for 2 shakes and they weren’t that busy.
Unfortunately, I have been to this location on several times because it is close to the house. I typically don’t eat the food, but my son loves McDonalds, so I stop for him. On numerous occasions they have messed up the order (he only eats plain burgers) and the service speed is extremely random, regardless of how busy they are. Sometimes it is awesome, other times it is horribly slow.
I really don’t like giving businesses a poor rating, but this last visit topped it off, and I had to share. I understand the machines are automated, but they could have rang up the shakes and then manually poored the correct flavor, it isn’t rocket science, and it isn’t going to through off their inventory!

Um, it’s a McDonald’s. Service is good. Everything else is like any other McDonalds. Except this one is connected to a gas station. Drive thru line can get pretty long sometimes.