They forgot my fricken sauce!!! How am i going to eat these fake chicken nuggets??? This location sucks! go to the express one on Indian school which is not that great but they give you fricken sauce!
Frank D.
Évaluation du lieu : 2 Phoenix, AZ
Nothing exceptional about this location. So while I spent 2014 in the UK, apparently my local McDonald’s decided to expand the drive thru to two lanes that merge into one as it approaches the pick up window. That’s how busy this place gets, they felt the need to expand the drive thru. Anyway, the staff here isn’t as good as they used to be a few years ago. It has dropped off in terms of service, to be honest. A lot of that is due to the fact that young people move on from jobs so quickly, so I don’t necessarily blame anyone at McDonald’s for that. They take orders pretty quickly, getting the line through fast and handing you your order. The issues that I have this with this location aren’t necessarily with the food. The service, while speedy, isn’t exactly friendly. Particularity the newer employees I’ve seen since coming back. But the big gripe that I have with this place is the lack of security of their premises. When they expanded the parking lot and drive thru, they forgot to add security of some sort to mind the property. I’ve been harassed at the drive thru and in the parking lot by shifty drug people aggressively panhandling. The worst two occasions of this also occurred in the drive thru with other people in line while I was waiting behind them. The first occasion involved a drunk Native American man who was standing in front of the drive thru speaker, knocking on some old woman’s window while she’s freaking out and locking her door. He tried this with me when I went through and I threatened him away. The second time was a clearly disturbed man who was knocking on people’s car windows in the drive thru, asking for money and sitting in the middle of the street. He didn’t approach me, but did approach other cars and fell over twice in the street. The McDonald’s management team NEEDS to address this problem. When I brought it up to the guys working there, I got a shrug of the shoulder and a half-hearted«sorry». That won’t cut it if they want to keep my business.
Malcolm S.
Évaluation du lieu : 1 Phoenix, AZ
I want to write this review dedicated to the very rude manager with the blond hair. I placed an order with her for a small coffee and instead she gave me an orange juice. I looked at her and requested a coffee. She told me something in front of her employees in Spanish and gave me a terrible look. She told me to get out the way for other customers, which there were none by the way. I didn’t expect management to behave this way with customers. I also saw her mistreating her employees as I waited in line. We Will not be back to this McDonalds which is by the way very near my home.
Ty M.
Évaluation du lieu : 1 Thousand Oaks, CA
I came here to get a breakfast meal and no one greeted me at the window for about 5 minutes. Then they forgot my hash brown so they parked me and they were going to walk it out to me. After that they forgot about me so I had to go back inside and tell them. Terrible service.
Josh J.
Évaluation du lieu : 3 Phoenix, AZ
I want to give this place a horrible review but as I was about write the review the guy working the first window saved the experience at least a little. I ordered the 20piece meal and the guy is like I can’t do that. So he put everything in separate. And it’s like a dollar more. No big deal the fact is that I was there last week and got the same thing. The guy who took my order kept asking what I was say, I speak good enough English that there is no mistaking what I said. Maybe I should get the guy q-tips. This is all on top of the long as wait. It’s supposed to be fast food, I could have had faster service if I made the chicken nuggets myself. And I wouldn’t even know where to begin to make chicken nuggets. Don’t go to this restaurant if you don’t have to not worth the hassle.
Franko L.
Évaluation du lieu : 1 Surprise, AZ
1AM Monday 25th of May No one was there to take my order at the drive thru Several cars ahead of me and Behind me drove away Big sign saying«drive thru open during construction» no one there to take orders Lights are on ??? Very inconvenient and a waste of people’s time :/
Michelle A.
Évaluation du lieu : 1 Phoenix, AZ
Thought I would stop in since they are under construction to let them redeem themselves. The corporation should have torn it down to ground, it is still the same gross food and poor customer service. The employees should study the store at Camelback and 7th Ave for what a store should be!
Yaremi D.
Évaluation du lieu : 3 Phoenix, AZ
A ton of homeless people. They always get my order mixed up and they seem to rush you when ordering. I’ll order four different meals and after each meal they say, «is that all ma’am?» And I say no and order something else and they continue to repeat«would that be all ma’am» its annoying.
C.K. L.
Évaluation du lieu : 3 Scottsdale, AZ
Only come here for the dollar menu food. Lots of people asking for money outside at night time, don’t really like that.
David L.
Évaluation du lieu : 4 Phoenix, AZ
Never had any issues here. They are always up to speed.
Edward D.
Évaluation du lieu : 4 Surprise, AZ
On my way home from visiting my father at the Hospital! Wife’s at work, not in the mood to cook this late in the evening!!! I haven’t had my yearly splurge of McRibs!!! So I stopped off at this location, pretty big place! Walked in, because drive through was pretty busy. Only one person in front of me, it was time for me to order! I order the McRib Sandwich Combo, she asked me if I wanted it large! Well no, but thanks for asking! Then she offered me a second sandwich for only .99 cents!!! Wow, well yes! I love to have my yearly McRib sandwich, It’s a great time! This half hour of eating this great icon of a sandwich was amazing! You get that stamped piece of pork, lathered in a authentic BBQ sauce and loaded up with pickles and onions, Yea baby!!! It’s only one time a year, and just once! After that I’m good for another year! Going back to this location, it was quite nice. Very clean, bilingual, and great service!
Brooks S.
Évaluation du lieu : 2 Phoenix, AZ
the lines are always ALWAYS long. I don’t get it.
Lacarl J.
Évaluation du lieu : 3 Phoenix, AZ
Good service, but warning if you plan on going thru the drive thur you might be in line for 20 mins plus…
Cara S.
Évaluation du lieu : 3 Portland, OR
This location consistently does a good job and gets my order correct. I usually always have a special order and they do not mess it up.