Paradise Bakery and Cafe

Stopped in here to get a quick bite while running errands. I probably visit various locations about once a month. It never blows me away. I usually go for convenience.
I have noticed that the food quality and taste has slipped over the years. I had the chicken walnut sandwich. Pretty bland chicken salad and the bread was a little hard as if it’s been sitting out all day.
I heard a rumor that Paradise Bakery was sold to Panera and the Paradise Bakery stores will be rebranded. I’m a fan of Panera so hopefully things improve soon!

I go into this location a lot and the same people are always working. The salad girl is nice, but the manager is extremely rude. One time the girl making salads made my salad wrong and the manager was extremely rude to both me and her. She made me feel bad for asking them to remake it and made the girl feel bad for «wasting». I choose other locations because after working customer service for a long time I know a customer should never be made to feel bad for requesting something be done right!

Ordered the grilled cheese with tomato. First grilled cheese I’ve ever had that was two pieces of dry bread with Cheese that felt like it was fake. No butter on outside of slices of bread to give it flavor. Absolutely flavorless. Never again. Thank goodness for the cookie.

I was very disappointed in the cleanliness of this restaurant. There was not one clean table in sight, no paper towels in the ladies room and no napkins in the restaurant. The ladies room needed attention. The floor was very dirty. The lady in front of me asked for some napkins and the cashier told her it would be a few minutes. I am baffled as to why she could not hand her some immediately. If a restaurant is this neglected you worry about cleanliness in the food preparation area. This location is always busy and it would seem successful enough to bring on extra staff as needed to maintain standards.

Service is lackluster. No one smiles or greets you. It’s like walking into a sleep study, everyone is sleep walking. Order came out wrong and was corrected, but food quality has gone down here. I did not enjoy my breakfast sandwich. Coffee is cold and even after mentioning it to someone, it was still cold after they changed it out. I will not come back here. There are better places I can spend my money.

Very sad … This place used to be sooo good but service and food quality levels are just not acceptable anymore. Biggest issue is with the management staff. They stand around and are no help at all. 10 people waiting for salads and one person making them while the manager is day dreaming staring out the window. Super frustrating! Then there is the food quality … It seems like they are taking every short cut to save costs and the salads are just gross now. Cookies are now the only thing I would go back for. Switching to Café Zupas as a replacement.

When you want to grab a quick lunch, but hate fast food, Paradise Bakery Café is always a safe bet. This location is busy at lunch time, but the staff is friendly and well prepared to take your order and serve your lunch in 5 minutes or less.
The café is clean and inviting and has a well stocked beverage station. (I hate when there are no fresh lemon slices for my ice tea. This location always comes thru!)
My «You Pick 2» lunch consisted of a generous ½ Fuji Apple chicken salad and a ½ Mediterranean Veggie sandwich. Both were tasty and did not disappoint. Don’t expect gourmet or exotic fare. Just standard soups/​salads/​sandwiches and treats … But always consistently fresh and flavorful.

I work down the street from this location and come here often for lunch. They are always SO crowded from about 12 – 1 pm on weekdays. I order the same thing every time, a chicken walnut sandwich, and the past 2 times in a row they have not put mayo on the bread after I specifically ask them to! Once in a while, if you forget it, no worries, but twice in a row, in the same week? Come on… I have had to eat my sandwich on dry bread the last couple times I have gotten food from here. And, their food is not cheap! I paid $ 13 for a half sandwich, half salad with a drink. So, I would like to think that they could at least put mayo on a sandwich for me. In fact, I don’t feel like I should even have to ask for mayo on a sandwich. That should just come on it automatically, right?

This location has gone down hill over the last year. This is the third time in a row of having terrible customer service. The soup line worker said they were out of butter for a roll. And after being over charged and being told that’s the correct cost from the cashier, I walked over to look at the menu again. The manager came over and said that overcharge happens all the time and gave me a dollar bill to make it right. He asked me if I needed anything else and I asked for butter. He said I would have to walk across the restaurant to meet him at the cooler and he’ll see if there is butter. Then seeing my incredulous look on my face, another cashier just went over and open the filler and brought if a butter packet. So I was lied to and over charged. And only one helpful worker. It would be different if this was one case. But 3 bad experiences in a row equal I’m not coming back. This used to be our go-​to restaurant multiple times a week. Terrible now.

I usually go to this location on lunch since it’s right across from my work. Always busy! But they get people in and out. One of the better locations.

Because of my driving a tow truck the employees and their management here automatically assume that I am going to be taking someone’s vehicle asking what I’m doing and what’s my business here. When all I wanted was a iced tea and sandwich. I will no longer come to this facility due to the employees here think they’re above everyone else. And that they assume that they get to know everyone’s business. It’s a shame really because I do enjoy their food.

We eat out frequently. This restaurant makes McDonald’s look good! Less than average food, poorly trained personnel and bad décor. Price just above fast food but…

I really like Paradise Bakery. I usually call my order in ahead of time so I can just pick it up. Out of about 7 Paradise Bakery’s, this location is the only one that has my order ready when I get there.

For starters I probably got the worlds most difficult cashier, she didnt pay attention to half of the order I made even though we paid for the whole order, when I reminded her of the mocha and scone she looked at me as if I were an insane person. The food was gross, the soup was good sisco soup and the mocha tasted like battery acid. Hands down the worst coffee I have ever tasted in my life, the scone was good. The cookie was terrible, too much oil and not baked long enough. I was surprised by how bad it actually was and I am usually excited about going to new bakeries I have not tried. I will NOT be going back.

We’ve come here a few times, mostly for light meals. DD likes their Fuji Apple Salads. I’ve had their Black Bean soup. The employee, who was a really nice kid, allowed me to read the ingredient label so that I could ensure it was vegan-​friendly. That was a much appreciated gesture.
The soup was decent; it was simply ok. Nothing particularly special that I’d go out of my way to get again. But if you’re in the area and in need of a vegan-​friendly soup, it’s a solid choice.
Earlier this year, I ordered a sugar cookie cake for my DD. The price was reasonable and they decorated it as requested (with a basketball). However, DD said it was too hard. (It wasn’t vegan, so of course I couldn’t eat it.)
Not great. Not bad. It’s A-​OK.

Paradise Bakery is what it is. Upscale café with overpriced yet quality food.
With that out of the way, let me say that the chicken salad sandwich here is beyond a doubt some of the best chicken salad I’ve ever had. If a restaurant has it on the menu I usually order chicken salad, so I’ve tried a lot of different kinds and this is one of my favorites. It’s got walnuts and a great consistency with the chicken cut just right. It may sound silly, but a chicken salad sandwich with a complimentary cookie thrown in after a day at work is some pretty good comfort food.

SO. DIRTY. Saw this mess of trash sitting on tables outside (thought they might be busy) then went inside and ordered and sat out on the patio to eat. Birds greeted these dirty tables and no one came to clean it the WHOLE time we were there. And they weren’t even busy! Ughh. Will not be going back to this location.

I find ordering in this store very confusing. Maybe it’s just me bc I’m used to Panera Bread on the east coast. I’ve been here twice now and I still don’t like it. I went there last wk and I’ll just go to another place that’s easier to order from.

I very rarely am disappointed by the food however often times when I come in the service is a little slow and typically speaking I see the employees bickering behind the counter in front of customers which in my opinion is not very professional. My last visit to the store manager was yelling at one of the employees right in front of customers which I felt was extremely degrading and not appropriate. Where I’m from California this place has a different name, most of the food is the same and pretty good. Look to spend a little bit more than you typically would for most quick eateries for lunch but it’s definitely worth it for fresh meal. Little work on organization and process and how to display some professionalism in front of customers in this place will gain it’s five stars versus the three that I’m giving today.

Exactly like a panera minus the awesome green tea. Their sandwiches are good, so are their soups, but I never feel like anything is fresh. I know their soups come frozen and they just heat it. Still satisfies when you need to drop in for a quick lunch.