Placed order at 7:04pm. Store called back 40 min later saying they were out of bread sticks and had to replace our whole order. Delivery took almost 1 hour and 20 min, I live 4 min away. Pizza was cold and driver dropped sauce in my driveway, picked it up and gave it to me like it was nothing. Last time I use Pizza Hut. Beware!
Michael L.
Évaluation du lieu : 1 Phoenix, AZ
Interesting that incorrectly making an order I’d already paid for that looked inedible I was asked only if I wanted credit or to wait for 20 min not free delivery or a refund as I’m only 2min away. Find the other pizza joints in the area, I’ll not be back.
Monica A.
Évaluation du lieu : 5 Phoenix, AZ
This is the location that delivers to my home. I have ordered several times and gotten great service. I only had a problem once and it was made right asap. If you haven’t ordered from PH lately, you need to check them out. They have some amazing and creative food. This isn’t your grandfather’s pizza.
Emily S.
Évaluation du lieu : 5 San Diego, CA
Had a great example of good customer service tonight with Brian! Also the pizza was delicious but customer service makes all the difference.
Todd t.
Évaluation du lieu : 1 Phoenix, AZ
HOORIBLE. you ask for something special on the order — the pizza cooked well done — and it doesn’t happen. Worst thing is in got bread sticks that were coated in butter. What the world. I called the store and spoke to them answer on duty, Brain, and he acted as if this was a bother and didn’t have time. Go across the street to the other pizza places.
Justin C.
Évaluation du lieu : 5 Phoenix, AZ
Good service at this location, Robert acknowledges you as soon as you walk in the door. Orders are always correct too
Donna B.
Évaluation du lieu : 3 Phoenix, AZ
This Pizza Hut is just a take-out location, no eat-in; they may do delivery also. It’s best if you call your order ahead and stop by to pick it up rather than dropping by. If you drop in and order, you’ll need to wait about 15 minutes for your order. They have their best-selling pizzas and 2-liter sodas. They’re on the corner in a busy, tight shopping area on N 16th Street.