Public Storage

There was a leak in the ceiling… I have renters insurance and it covers my belongings while in storage, however, is having a little compassion and empathy too much to ask for? I told the front desk of my situation and she asked if I had coverage because I didn’t have it through them… When I put things in storage there’s a general understanding that the facility will be of somewhat good standing so leaks won’t happen at the first sight of rain… No «sorry, no «we’ll look into what happened and see if maybe there’s something we can do…» Absolutely nothing. Of course what was ruined were my important papers such as birth certificates and tax info. There’s a limit on renters insurance for those kind of items of about 200… Somethings can’t be replaced like letters (one from my dying aunt)
Just awful… SHAME ON YOU PUBLIC STORAGE!
PS: the people next to me were moving their items out and asked if I had a leak– they had the same experience of customer service from the front desk– then the front desk reminded them there wasn’t a dolly to haul their ruined items… REALLY??? Ugh

The Manager, Tiffany, was awesome. She went above and beyond her duties as a manager, she was welcoming, helpful, patient, and it was an absolute pleasure meeting her and thank you so much Tiffany for all your help. She knows her stuff like the back of her hand. We look forward to seeing you again soon! The price here can’t be beat and we’re more than happy with our unit.

I have been storing my things here off and on for 15 years. Never had a problem. The office staff, since I have started renting space there has been a few, have been very nice and helpful. I would highly recommend them.

i stopped in to look at a small storage unit
the units are clean and featherrae was very help full with the details on the unit

Property is clean and nicely located. Management was knowledgeable and helpful. Will definitely recommend to friends!

My husband and I shopped around and Public Storage had the best rates. Rachel, the representative at the front desk, was so nice and very helpful. After a long night of packing, she was very inviting and made our process very easy and fast. The unit was very clean, spacious, and secure. We definitely recommend this location. A+ for customer service & for surpassing our expectations.

I checked with several storage providers for both price and quality before settling on Public Storage. The unit I selected was clean, secure, climate controlled and easily accessible with carts, elevator and well lit hallways. The best part is the manager, Chris, is an awesome guy. He was really friendly and helpful and a real cut-​up. His smile is infectious.