Great place to buy you’re mattresses or pillow. Excellent service. Highly recommend. Very nice, inside of store, outside not so much.
Cheryl S.
Évaluation du lieu : 5 Bellingham, WA
My daughter gave me a look when we pulled up to R & S, because it looks a little sketchy. However, the mattress sets are really good quality at a really good price. Yes, you might have to wait if someone else is in the store, but that’s a great opportunity to test out mattresses and decide what you want. We did that, bought two sets and had them delivered that day. Even with a short wait at the beginning, the entire process took less than half an hour. Plus, the salesperson was helpful as well as personable and offered some great advice on furniture purchases.
Taylor W.
Évaluation du lieu : 5 Phoenix, AZ
Second time I’ve bought a mattress from R&S Mattress and the customer service is great. Josh helped us pick out the mattress, explained everything in detail and all in less than an hour. Made it a painless purchase and the price was great!
Hsl H.
Évaluation du lieu : 1 Phoenix, AZ
Bad customer service on behalf of management waited like 29 minutes to even get a rep to help me with prices and brands. Who has only 1 rep in their store.
Noelle P.
Évaluation du lieu : 5 Golden, CO
The day after Christmas, my mom and I were unsure if we’d even find a store open to buy a mattress! I’m visiting from out of town, sleeping in my moms bed, and have never been more uncomfortable in my LIFE. I insisted that we go buy her a new mattress immediately. She said she knew of a mattress store near her gym, which happened to be R&S Mattress. Not only were they open, but from the minute we walked in, their friendly demeanor and casual, non-pushy sales presence put us at ease right away. Josh, who helped us in the store, was not only a joy to work with, but he went out of his way to arrange same-day delivery for us! Justin, who showed up less than an hour later with the new mattress, was equally friendly and helpful, and between the two of them, we couldn’t have asked for an easier, more positive experience! Extremely grateful for their help!
Jim Y.
Évaluation du lieu : 5 Phoenix, AZ
I went to R&S just to see what they had, didn’t expect to buy anything. I talked to Marcel Ramos and he walked me through the ‘everywhere name brand’ mattresses and I am impressed with his knowledge and honesty, with no sales pressure. A delivery of new mattresses just arrived and he had me try Brooklyn gel memory foam and I liked it. He was in a good mood and he made me a great deal for the mattress, wood foundation, 2 latex pillow, best bed protector and delivery today by 5pm, WOW! I couldn’t pass up this deal, I paid less than the other stores and bed felt comfortable and in budget. Just great people and great deals with R&S!!!
Corinne L.
Évaluation du lieu : 1 Phoenix, AZ
If given the opportunity, these guys will take advantage of you so watch out. We came to this store with a $ 40 credit and wanted to buy a mattress protector. The salesman tells us that the mattress covers cost $ 90 and that we then owe $ 50. When we checked online the same mattress covers cost $ 35 from the manufacturer’s website, and when we called another R&S mattress store, we were told that mattress covers cost $ 40 – not $ 90 as we were told in this store. It looks like they have nice mattresses, but they do not value their customers or honesty.
Kevin W.
Évaluation du lieu : 5 Phoenix, AZ
I purchased a mattress this past week and Josh made it a flawless process. No pressure what so ever and a plethora of knowledge. I didn’t immediately buy from R and S and I painstakingly shopped 5 other top ranked and recognized mattress stores to no avail. I am extremely happy. The mattress was received the day after while I wasn’t home. My wife was home to receive it and had no issues at all with the delivery. I am so happy that a process typically so irritating was made into such a pleasure. Thank you!!!
Michael Y.
Évaluation du lieu : 3 Phoenix, AZ
went into the store and bought 2 mattress sets. Josh was very nice and professional. My experience with them waa excellent until delivery. The delivery guy came on time and came into the house with a nasty beligerant attitude. We paid extra for delivery and he immediatelty demanded help in bringing the mattresses in. One of the mattresses that he was suppose to take out was burned in a fire which is on record. He immediately said this was not a fire but was eaten by bedbugs. Someone could easily checked with the fire dept. He refused to take the mattresses as agreed. Someone from the store called and said they were sending him back to get the mattresses. When he came back he had a worse attitude than binefore. I finally told him he did not need to take the mattresses and he coukd leave. He dragged the mattresses out in a huff. I would never let this guy in my house again. He was insulting when I just gave r& s almost $ 1000 I will not allow anyone to come to my house and be so Insulting.