The food is really good if they get your order right. I don’t request anything special just what’s off the menu, but this location always messes up my order. It’s been the last 3 times. The kitchen needs to slow down and make sure they are making the food correctly. The managers are very friendly.
Ashley F.
Évaluation du lieu : 5 Phoenix, AZ
YASSSS this place was the bomb! I woke up craving shrimp tacos and didn’t want to go just anywhere to get them and risk a tummy ache. The staff here was very patient with me in explaining the menu items and the food didn’t take too long to prepare either. My boyfriend is a self-proclaimed Mexican food expert and even said this place is better than most. I had the Gourmet pan seared shrimp tacos and was satisfied by the end of the meal. The meal in terms of price was a bit expensive, our meal altogether was pretty basic and it ended up costing $ 20. But overall I had a good experience and will definitely go there again.
Melissa G.
Évaluation du lieu : 5 Phoenix, AZ
I have to say that I have never been to a Rubios that has not had amazing service and excellent food and today was very much the same. Rubios I always leave with a smile on my face thank you! Shrimp Taco special is awesome!
Jim W.
Évaluation du lieu : 1 Phoenix, AZ
I have over 100 check-ins at this place, and have been«Duke» for years. But lately I see new management, and new people cooking, and it’s sad to see them going downhill… Food: I’ve been coming to this Rubio’s nearly every week for years. Although I’ve been getting the same thing for months, two visits ago, they really messed up my to-go order. Instead of black beans on the side, they put them IN my shrimp and bacon burrito! Not recommended, in case you were wondering. So a few days ago, I pointed out the issue, and ordered the same thing again, to-go as usual. This time, the burrito had slices of RAW jalapeño inside, when it was supposed to be cooked. Also, the shrimp were tiny, not the usual plump shrimp. But what topped it off — when I was nearly finished eating the burrito, I hit something that definitely tasted moldy. Needless to say, I called them, and the apologized and said next visit I would get a free meal. Well, I tried another to-go order again today. The manager agreed the jalapeños should not be raw, and was careful to accurately capture my order. When I got home, the good news is, the burrito was fine, and the shrimp were once again decent sized. But imagine my disappointment when I once again hit something definitely moldy in the black beans!!! I called the manager, who took it all in. He chose to react to the«good» burrito, ignoring the mold issue with the black beans, and said«…well I’m glad this time it worked out ok». Really? Really? Cost: The cost is reasonable: $ 9 – 10 for a premium burrito, enchilada style. Service: They always seem to have enough staff to keep things moving right along. Atmosphere: Well, it’s a fast food chain in a shopping center. ‘Nuff said! Overall: Three times in a row I’ve had issues, so I won’t be back for a while.
Sharon W.
Évaluation du lieu : 3 Phoenix, AZ
This place used to be so cool. They used to have a fish tank as you came in the door but sadly now it’s gone. Food is good but someone really needs to scrub this place clean. This visit the ammonia smell was present as soon as you walked in the door. The bathroom was a mess and the floors needed a good mopping. It’s in a generally good location but other locations are much cleaner.
Ed A.
Évaluation du lieu : 5 Glendale, AZ
Since I’ve lived on the east coast my entire life until I moved here 2 weeks ago, this is the first time I’ve ever tried a Rubio’s. I have to say this place is way better than Chipotle, Taco Bell, or any of the other chain Mexican places. I ordered the Coastal Trio, which came with a shrimp taco, original fish taco, and a tilapia taco. Shrimp was my favorite as the shrimp was tender, fresh, and not rubbery at all. The fish in the original fish taco was crunchy on the outside, and soft and flaky on the inside. I loved the contrast in textures there. Also, the girl at the front register was an absolute sweetheart. I claimed my free birthday meal and she didn’t even charge tax. On top of that, she gave me a free fountain drink on the house! This is now one of my favorite fast food joints and will come back for sure.
Shayna R.
Évaluation du lieu : 2 Maricopa, AZ
I took my daughter here for lunch before our movie, for her 10th bday last Saturday at about 2−3pm.(her choice) The food was good, no complaints there but the girl working the front needs a real attitude adjustment. My daughter and I walked in, the worker was sweeping by the front door. She didn’t greet us or say a word. We walked to the cash register to order and she just kept sweeping for a good 5 minutes. She didn’t make her way to the register until I just kept looking at her. Still not a word from her. She walked to the register… Just stares at me and still says nothing… So I just start telling her my order. She tells me my total, And still says nothing else even after I paid. I say«thank you» to her when she handed me my cup and still NOT A WORD from her. WOWWWWW. My 10 year old and I go to sit outside to wait for our food. The same girl brings our food outside… And literally tosses my food down on the table, and guess what doesn’t say a word! She was EXTREMELY rude! I have been coming to this rubios off and on for 6 years and have never been treated like that. Me being there was such an inconvenience to her. Hey«gizzy» treat your customers a little better, or find a new line of work. Seriously… I don’t care how good your food is, I won’t be returning after that.
Roberto M.
Évaluation du lieu : 1 Chandler, AZ
Rude staff, water dispenser wasn’t working and employee decided to accuse me of stealing refreshment in front of other customers. Place is dirty anyways, wouldn’t recommend to anyone, as a common customer consider me a lost one.
Shirley J.
Évaluation du lieu : 1 Phoenix, AZ
Ordered the chicken burrito is was 8 dollars, not including a drink. The wasn’t even enough chicken in the burrito to make a taco. It seriously sucked no flavor at all. The picante salsa take like… idk its just awful! Don’t eat here unless you like to waste your money on crap
Kristen F.
Évaluation du lieu : 1 Phoenix, AZ
Just waited over 30 minutes. Asked for a refund and the girl behind the counter had the nerve to answer a phone order instead of completing the transaction with me. Never going back.
Aparna R.
Évaluation du lieu : 4 San Jose, CA
A tasteful, satisfying place for sure:) My favorites are California bowl with your choice of fish… Blackened tilapia is a must try I never get bored of Rubio’s eatery :)
Jill P.
Évaluation du lieu : 4 Genas, France
I would recommend rubios for a catered company meal. It’s a fun alternative to paradise bakery or that sort of thing.
Sara Z.
Évaluation du lieu : 5 Phoenix, AZ
I LOVE their original fish tacos. The best fish taco I have ever had. That’s the only thing I get there!(Although I’m sure everything else is very tasty) The staff is always extremely nice. I know that I will always be taken care of when coming to Rubios!
Mark C.
Évaluation du lieu : 4 Florence, AZ
I went there today for the first time… yes, I HAVE been living under a rock. I tried the California Bowl, and it was very good. I also tried the classic taco and I loved it! They were quick and very polite, and overall I had a great experience. It was a little pricey(I think I paid about $ 13 including tax), but the flavor was good and I think it is a healthier choice than a burger and fries(I still love ‘em though). I will definitely go back, and I recommend giving them a try.
Kirk S.
Évaluation du lieu : 3 Washington, DC
Rubio’s is as good as it needs to be. Rubio’s is a small-ish baja taco place that is marginally nicer than fast food but definitely not a full sized restaurant. That being said, it’s quite nice and clean and the décor is very appropriate. Think Baja Fresh, not Chipotle. The fish tacos here, which are the main draw, are good but could be better. The overall mix of cabbage, sauce, fried fish, and corn tortilla is good, but I couldn’t help but feel like the fish was a bit lacking. The fried crunch the fish had was excellent, but the underlying meat was a bit missing. The tacos also lacked heat, which I think is critical for a good fish taco. I would eat here again, but there are definitely better places on the west coast.
Cathy G.
Évaluation du lieu : 4 Phoenix, AZ
Love this place! People are friendly, place is clean. I normally have the salmon burrito which I LOVE but, in my low carb world I went with the Balsamic Salad with chicken. It was fabulous! Everything fresh and tasty. Great place for a quick healthy work lunch!
Shelby B.
Évaluation du lieu : 4 Omaha, NE
Flew in from out of town and stopped in with fellow travelers who have eaten here before. For a quick lunch with a Mexican flair this place hit the spot! Bright and inviting little place in a strip mall, with very friendly staff. Service was pretty quick and the food came out hot and fresh looking. I ordered the Grilled Chicken Enchilada and it was delicious. Only negative to me was that the two enchiladas were on the small side, so if you are really hungry, try the ‘pick two’ enchilada meal. It came with rice and beans, which were typical fair, but worked well with the what was a really good enchilada.
Kathi C.
Évaluation du lieu : 1 Phoenix, AZ
My husband and I have lived in this area and have been going to this Rubio’s location for several years. On each of our prior two visits for take out, our order was incorrect. Each time we called the restaurant and spoke with the manager on duty. The most recent time the manager offered to give us credit saying that they wanted to make it right and the next meal was on Rubio’s and to just let them know the next time that we came in. This evening maybe not even two weeks since that visit, my husband went to get our usual takeout order and advised the manager that we were told our next meal was on Rubio’s. The manager on duty, Oscar not only refused to honor this but became rude and argumentive saying that they didn’t keep track of these things, that he needed to know the exact date, the name of the manager we spoke with and the exact meal so that he could go through all of the receipts for that evening. My husband explained that he didn’t have the exact date and thought the managers name was Rick — Oscar said there were a lot of managers and he wouldn’t honor the other manager’s promise to make it right. My husband explained that we would pay this time but we would never be back and Oscar’s response was ‘whatever’. Very poor customer service this evening and even worse quality as of late. There are so many other places to eat near us, we have no problem never going to this Rubio’s location again.
Teresa S.
Évaluation du lieu : 5 Phoenix, AZ
I have to say I really like Rubio’s. The food is always good and I love the fish Tacos. I just spent a few days in Cancun for my Birthday. So I have wanting Mexican food ever since I got back. However, the food in the states is not as good as down there. So it is hard to find a match. I am going to say the Rubio’s is right on it. The food here is fresh and good! Really good. The salsas are fresh and delicious as if they are made every day. I always like them, no matter which location I try. The place is clean, the food very good. Even the restrooms are clean and well stocked. I highly recommend This Rubios!
David S.
Évaluation du lieu : 5 Phoenix, AZ
My girlfriend and found Rubio’s because we were new to the area and were looking for a good Mexican place. This was not it. But… it’s still amazing. It’s a chain, and a fast-food joint, so don’t expect something else, but their food is really pretty spectacular for the price. They have a bar full of different salsas and lemon slices and lime slices which is nice to add to your meal, but the food itself is really fresh and healthy-feeling. I don’t know if it’s actually healthy because I’m not a doctor but I can tell you it ‘feels’ healthy. I recommend the shrimp tacos. Delicious. That’s all I can say. Finally, another reviewer(Michelle N.) said there’s a drive thru here. There isn’t.