Sizzler

I have been coming to this location for YEARS and went to come for dinner to see that it is closed down for good. I, my self was sad but my 5 year old was heart broken to see that he would not be seeing his favorite waitress Penny anymore. Hopefully we can find her at one of the other locations.

This is not the Sizzler you remember from childhood! The food is tasteless the shrimp are over cooked nd mine smelled suspect so I didn’t eat it. Early dinner was 23.00 which is grossly overpriced for a tiny steak which was cooked beyond the medium rare i ordered. In fact the only thing edible in my opinion was the salad bar, sweet rolls and steamed veggies. So for 23.00, I would skip this place! Eat well and be happy!

Sizzler is the best place! Food and service, was the best! penny was our server, never had to ask for anything! Keep it up Sizzler!!!

We came here because we had a buy one get one free coupon. The entire staff was very friendly. I noticed a lot of complaints on the customer service– maybe they took them to heart. Cashier was great, waiter was great. Salad bar was awesome. Everything you could want and it looked and tasted fresh. Their bleu cheese dressing was fabulous and they even had crumbles to put on top! We definitely left with full stomachs.
The only reason I didn’t give 5 stars: the décor is very dated. Like it hasn’t been updated since 1970. Also, it’s a little pricey. Not sure if I would go without a coupon. Luckily the coupons seem fairly easy to find :)

Poor customer service tonight at the location in Phoenix-​Metro Center. I asked for a to go box for a left over roll and shrimp. The waiter said I couldn’t take the shrimp home because it was unlimited.
I replied and said well that is nice to know but it would be nice to have consistency because it has not been a problem the last few months.
We generally enjoy Sizzlers on a monthly basis and the waiter rather than let it goes wants to argue about policy, how other employees weren’t doing their jobs and could be reprimanded for letting me take home the almighty shrimp.
The whole time the lazy manager observes this and does nothing. He doesn’t intervene but rather let’s a waiter argue with a customer.
We have been frequenting this Sizzlers since 1998 and now just because you would rather throw away 10 pieces of shrimp rather than let the customer enjoy them at home with the expectation that next time we wouldn’t be able to take the shrimp home you instead lose a loyal a customer.
Texas Roadhouse, Black Angus and Longhorn’s just up the street I am sure will appreciate our frequent visits.
To the lazy manager you lost a loyal customer over shrimp!

Awful, food sits and is old. Soups are cold, chicken is old, salad dressings have other stuff floating in them. Service is awful and no one cares when you tell them

I don’t give a damn what anyone else has to say, we LOVE Sizzler!!! Their salad bar is HUGE and includes everything that I love on my salad, including fresh cut boiled eggs and REAL bacon chunks! They have lots of FRESH chunks of fruit and soooooo much more!!!
They have a taco bar with a variety of fresh salsas and sour cream, and you have your choice of tortillas or hard shells. Fill them with super flavorful pork roast that you shred yourself from the whole roast or add ground beef, beans and Spanish rice too!!! They have TWO types of yummy chicken wings, either hot wings or barbeque and both are delicious!
They have spaghetti with MEATBALLS, yes, REAL meatballs! You serve yourself spaghetti and then toss some sauce and meatballs on top! You can also choose a half of baked potato with cheese and bacon! They have FOUR home style soups daily!!! They also have a selection of deserts!!! There is so much to choose from, I can’t remember it all!!!
OKAY…the salad bar is less than $ 10.00 for lunch and a couple bucks more for dinner. You can add a meal for just a few bucks more! I like their butterfly shrimp! Hubby usually orders a steak and chicken. Our kid loves the popcorn shrimp and there is nothing «popcorn» about it! They are big full sized shrimp!
You don’t have to order a salad bar. Their meals are tasty! The steak and chicken both have smokey flavor and are super tender and typically cooked perfectly (if not, send it back with no problem)!! Oh ya, they serve SUPER FRESH super tasty rolls with your salad bar or meal!!!
Yes, this place is a bit dated, but I don’t go to Sizzler because its eye candy. In case you don’t notice, the entire area is dated, so it fits in just right. I go because the food is great for the price we pay! The VALUE is incredible!!!

Ahhh I’ve been going to this place since I was a wee little girl. And it is clear there hasn’t been much done with renovations over 20 years later… annnndd the taste is very consistent and brings a feeling of nostalgia. That’s probably keeps this place from being a 2 star. :) I’ve always been a fan of the buffet: seafood salad, fried chicken wings, taco station, and soup station. The only reason why I don’t order just buffet is that you can pay essentially $ 4 more and have the entrée… and then take the entrée home as leftovers.
Bathrooms are nasty.
Food is wonderfully average. Solid. Nothing bad, but nothing astounding. It’s just perfectly edible.

I did not like coming here at all. I am not a big seafood fan but I came here for the steak and all I could smell is the seafood. IT was horibble. The place was dirty and dingy. It took a great deal of my husband asking me to just try it for me too and i hated it!

Let me just start this off by saying, my mom doesn’t get out much. She’s typically at home watching my son while I work all the time and tonight I thought it’d be great to take her out to dinner. She mentioned sizzler as something she hasn’t had in a long time and how great it was and blah blah blah… so I said ok let’s go there! Big mistake.
First off, dude behind the counter was all kinds of rude, not really answering our questions (I’d never been to a sizzler before and wasn’t sure how the whole layout was) and just lame and uncourteous… Like come on bro, just fake it till your shift is over. We order and find a table and all is good. Daniel was a cool dude and took care of our drinks an what not. Brought us rolls… We hit up the salad bar and dug in. Then sit down to find That the salad dressing was gross-didn’t taste like it was supposed. The avacados were gross. Beets were nasty. Spinach was funky. Nothing was working. And then the food came– UGH! We ordered our steaks medium, they were well done. My mom ordered the lobster with her steak, it was chewy and the butter was too salty. Her potato was burnt and dry. Her entire meal was horrible. My food was ok minus the salad. So we let Daniel know about my moms experience and he calls on his manager Penny, that lady was not pleasant from the get go, clearly did not like being summoned to take care of this matter and practically threw my moms money for her meal and left. I felt bad! My mom was hungry an my son was chowing down so we sat there, I let my mom try my potato and steak for comparison and apparently Miss Penny did not like that. My mom stepped out. And my son and I sat there and continued to eat (clearly giving refunds for shitty food is such an ordeal, we didn’t want to have to deal with it again) and I left. Unhappy and unsatisfied. Daniel was cool tho.

Our family loves Sizzler! Unfortunately we will never make the mistakes of going to this location again! The manager (Neil) has a lot to learn about customer service! As our family was enjoying our meal, we observed him enter into an altercation with a guest. Then, as if that wasn’t enough, he went over to the servers and started yelling at them. Highly unprofessional! The food was ok. Typical for a sizzler but the salad bar left something g to be desired. Food was warm that was suppose to be cold and chicken wings were old. Overall a bad experience for 60 bucks!

Best deal on steak ever. Ribs too. Huge selection on the salad food bar. Staff was really nice.

The customer service was great. I ordered the shrimp scampi which was quite delightful. The waitress Bernice was welcoming and was a good server. Overall, this place was good but just not enough foot traffic you would thought there would be.

Salad bar has plenty of offerings… skip the steak… sent first one back and second one was only marginally better. Definitely not worth the $ 85 bill for six people.

If you are in the mood for half salad bar, half sit-​down, this is the restaurant for you! It was clean, the prices were average and the food was OK.

Well its been a long time since we had visited a Sizzler and I hope to never make the mistake of going to one again. $ 42 for two 6 oz steaks 1 salad bar.
The steaks taste as though they were saved from the dog food processing plant. Absolute NO seasoning on the nasty meat. Crappy buffet. at the very best it should have been under $ 15 for it all.
To top it off the waitresses know the food is bad and just don’t care that you say so. You will be better off buying your own steaks and microwaving them to death they would be much better than these. Luckily no one here cares that they serve you horrible food. Just ask them.

C

What happened to this place? I know it’s been years since I’ve been here, but last I remember Sizzler was pretty much on par with Black Angus or close to it. I know Sizzlers in California that are pretty decent. This place. wow.
My aunt and I had dinner here a few weeks ago. When I first walked in, I was hit with that bathroom smell. Mind you the bathrooms are right next to where you order. Not a good placement. We opted for the salad bar and that’s when I looked over at their «buffet» and it looked like nobody had cleaned it for half a day. The food looked old, the lettuce wilted, it just looked gross. After getting a few wings (plain because their buffalo sauce looked nasty), we sat down. I had ordered a diet pepsi and a basket of bread. The bread wasnt too bad.
Oh another note on the smells. when we were walking from our table to the salad bar, it smelled like someone just urinated right on the carpet. I said out loud «why does it smell like piss in here?» Yes, hoping someone would hear me. Nobody cared.
The service was ok and that’s why it has 2 stars instead of 1. Honestly, Sizzler looks like it’s nearing the end of its run in Arizona. There are three left and I believe this is the worst of them.
Some advice. Fix this place up or do what Swensen’s did and close the doors.

This was our first visit at this location and our first visit to a Sizzler in years. The dining room was clean but the bathrooms not so much. Our ordering went fine and the service once we sat down was great. Hubby ordered steak and endless shrimp and they were happy to bring him more. I had steak and veggies. The steak was flavored good and cooked well. It was a little fatty for a sirloin but other than that it was good.

30 something bucks for me and two kids. meh
I had the steak which was a cheap cut but cooked perfectly. Decent sides of toast and baked potato. Not a bad meal for 9.99 with the salad bar, unless you remember that the place ‘down under’ serves a real steak and a great salad and bread for the same price.
Kids had salad bar, they were happy = free ‘ahem’ dessert.