Starbucks

Worst customer service! A bunch of people working and took a few minutes to take orders. Then my iced coffee came up with no cream, so I asked the girl to put in the cream, and she got an attitude when she did, then didn’t even stir it before giving it back. Then my friend got hers back and asked if it was supposed to have whip cream on hers because it never did before, the girl gave her attitude about that too. Worst Starbucks I’ve been too and it doesn’t taste good either.

Hope you are not in a hurry because this is the slowest Starbucks location I have ever encountered. I thought they were doing better but not today. I’ve been sitting in the drive thru line for 10 minutes and there were only 3 cars including me. I don’t understand why they are so slow!!!

My husband and I went to this location of Starbucks on Thursday, March 24^th in the morning. There was a line at the drive thru, however, we didn’t have long to wait as the line moved quickly.
We go to this location often and it is always a good experience. The employees are friendly and efficient. They like to engage the customer in conversation and they seem to genuinely care about the customer and like their job as barista’s.
Our cold coffee drinks were fantastic as usual. We love this location and will be back.

Last night I was working on my laptop at this location and was appalled by the employees. I work at SB often and am always pleased but in the hour I was here, the baristas were incredibly loud and offensive. They chased each other around the restaurant, hit each other, were continually laughing loudly, and playfully yelling at each other. One yelled across the store at a coworker, calling her a douchebag; the other yelled it back twice. They had a loud, two-​minute conversation about poop, ranging from baby poop to «old-​person poop.» One was wearing a black shirt that revealed her midriff. The word sh! t was used repeatedly. Two of them had their phones out at various points, showing pictures to the other employees. This was all done very loudly and it was obvious that I was not the only one who noticed. There was no friendly conversation between the baristas and the customers; in fact, it felt dang near unwelcoming, like they wished they could just have the place to themselves. This is an terrible representation of the respectable SB name.
My coffee was good.

This one is by my home. I have been here 3 times. Staff is extremely rude and continues to mess up orders and get mad when you point it out. They refuse to change normal orders to add items to taste of the customer by saying this is how it is made. Will not return again!!!

Average Starbucks location. Came here cuz it’s close to my wife’s work. Was hoping for a comfortable spot to get some work done. There are only 2 comfy chairs which were taken of course and small tables otherwise. One plus is there is a large conference table but not outlets at it.

Some days they have horrible service. But I enjoy most Monday’s and Tuesday’s here. They have a good team working the morning shift around 7am. I think his name is Jay. He’s super friendly and has a very calm personality who knows how to get things done and right. I will continue coming here 3 times a week!

Another Starbucks. How unique. You get what you expect.

Best customer service and quick to drive thru!

Im not a fan of this Starbucks! The so called baristas are more focused on having conversations with each other than taking care customers.
I walked in and normally you’re greeted by someone saying «hello…or I’ll be right with you». Not here, don’t expect anyone to acknowledge you. When I walked in there was no one in line. I waited at the counter while the two male baristas stood around talking to each other saying «yeah I’m a guy you know the one things that’s on my mind». While the other male barista says «no there’s always three things in your mind». Well I know the one thing that should be on your mind is taking a freakin order… seriously rude customer service.
The girl finally came out from the back and took my order. While I waited for my drink they all stood around talking about things that are a little inappropriate to be discussed out in the open in a business place in front of customers.
My drink was finally made and the guy just set it on the counter and said nothing. SMH! I’m glad this was a one time visit to this Starbucks, because I will never go back!!!

Slow at the drive thru!
Grateful to get a couple comped drinks after a 10 minute wait in the drive through.
Also it’s hard to hear the word «blonde» on the speaker. Also the barista complained to us about another customer. Real professional. Especially when he mouthed «wtf» to us! Kinda funny good thing we are cool people!

I love that the staff is CHILL here. You won’t find extra perky teenagers playing loud music at 7am. Yessss. Sometimes you just want to skip all the bs.

It’s hard to find a place where people are happy amd cheerful at 430am on a friday morning lol. Well you can tell that the Starbucks staff at this location are trying their best to help everyone get their morning started off on the right foot. Im never happy waking up early, let alone having to work befor 6am so my hats off to them. This Starbucks is located very close to my house and the fact they have free-​wifi gives me a nice place to enjoy a morning coffee while checking morning emails or just browsing the web. The coffee drinks are a little pricey but they generally are of high quality so its worth the little bit of extra money.

Great coffee, inside location isn’t the best for hanging out and spending time catching up though. The outside is fairly nice and offers more space.

This has to be the SLOWEST Starbucks I have ever been to. I don’t understand it. It doesn’t matter the time of day/​week — its slow. If you don’t have a good 20 minutes to wait, go elsewhere. And people if you have over 2 – 3 drinks to order DON’T use the drive thru! That’s just common sense, right?! We got stuck behind someone that ordered 7 drinks! Not kidding… 7! Who does that?

The service is mediocre here. The drive thru is a very convenient but sometimes slow. They tend to be slower than most other stores and this store can get crowded really quick. I use this store because of the convenient location.

This location is right next to my house,
I ALWAYS stop here in the mornings to get my coffee, yet refuse to go through the god-​awful drive through. The average time from start to finish is like 12 minutes. I dont order anything fancy, so why should I wait for other people to get their fancy drink order? I just want my black venti coffee and be on my way. So walking in is the only way to go. Ordering a breakfast sandwich will add 10 minutes to your wait time, dont do it.
Its a fun place to study, very interesting conversations going on around you. They also have a lot of outlets so you can charge your laptop, phone, etc.
The guy who works the counter in the mornings is really sweet.
Egh, its a starbucks.

My drink always taste great, however that is what you are paying for consistency and price!
Convenient to have a drive through, but never is it quick. If they could work on the time it took to be and in and out with your drink they’d probably receive better reviews.
Ill re review if anything changes!

This is honestly the worst Starbucks experience that I’ve ever encountered. That being said, I go here almost everyday because it’s right by where I live. Although, I’m starting to go up to the Happy Valley location more now. For some reason, this Starbucks drive thru is frighteningly slow. Almost upsetting slow. I have tried to figure it out but I can’t. A couple times last week whoever takes the orders was trying to be funny and wouldn’t just take my order and it was terribly unprofessional and annoying. Every time I get my coffee drink I swear I won’t be back… but I do. They really need to up their customer service and speed it up a bit. It’s a prime location if they can pull it together.

Let me start by saying I love Starbucks. Seating inside is a bit haphazard and very few comfortable chairs.
Today, their espresso machines were out of order and a hand written sign was on the door to let you know as you entered. Now anchor machine falling out of service may not be preventable, but both machines, including the one for the drive thru?
Were out of large straws as well which suck for those of us who order venti or Trenta size drinks.