Starbucks

Second complaint about this airport and services… stopped to use a reward on my Starbucks app and they say they aren’t accepting apps today. So I decide to use a free coffee card from the holidays that I got from buying so many drinks before Christmas and she tries to tell I can’t use that either. I point out that it doesn’t expire until 1÷16÷16. She forcefully reads the wrong portion of the card to me and I inform her that she needs to flip the card over for the correct information. She stomps over to her manager and the manager tells her I am right. Instead of coming back and simply apologizing and taking my order, she comes back and says, «what do you want?» How pathetic do you have to be to keep an attitude even after you know you’re wrong?
After all of that, my order was still wrong and had to be redone.

It’s getting two stars instead of 1 because once you actually get your coffee it’s decent. But if they say get to the airport an hour early for your flight they clearly don’t take into account the amount of time it takes to get a coffee at this place. Hands down the slowest Starbucks I have ever been to in the country. It’s a shame because they could do twice the business if they hired better staff.

Very slow service. They were training during a morning rush. My coffee was made incorrectly and I threw it away which was a bummer considering the slow service.

Distasteful service. How can you be out of decaf and not apologize for it? You are Starbucks… right? I didn’t even order it. The lady in front of me did. Sad.

This is the best Starbucks ever and it’s all because of the employees. The night shift employees are amazing! Super sweet, friendly, and go out of their way to make your drink, and your day. I always leave here laughing and in a better mood then when I came. (call them my new best friends) and not because they make my iced caramel to perfection;) also very clean and fast, nice airport location with tables. Thanks guys, see you in a few hours!

Mmmm tasty croissant right out of the ice box and directly into my bag. I love paying $ 2.50 for over priced cold hard bread.
Keep up the good work!

Great tasting half-​caf. But, the service was a bit slow for me. I don’t normally come to an airport with a lot of time to spare, so pulling up to the starbucks and getting my coffee in less than 5 minutes would be appreciated. Nevertheless, I had time to spare, so the long line and wait wasn’t much of a problem this time. I think that perhaps they were caught off guard by the crowd on this day.
One thing I’ve noticed is that Starbucks franchise service is not as good as the service one received in the Starbucks stores that are owned by Starbucks. Oh well, grab your coffee and drink up then pull up your laptop and charge up!

Giving this Starbucks 4 stars because of the customer service of the morning staff only. Been to this location at other times of the day and nothing compared to the morning staff. They are very friendly and do their best to great everyone with a smile. They actually take into account people are flying. I do agree with other reviews of the pastries. They suck and they are never that fresh but they also aren’t the same pastries you find in the stand-​alone Starbucks.

Its like self service here… didn’t even bag my mug for me.

Really manager, you want to argue with me when I was given clearly a days-​old croissant and thought you should know?! Not even worth arguing.
Extra star is because they gave me a small glass of water with no hassle. I actually wanted to buy their bottled water but it was room temperature for whatever reason.

This airport Starbucks is really nice and open. There’s plenty of seating and there’s several key tables located near posts with A/​C for charging the phone/​laptop or blow-​drying one’s hair.
Service at this Starbucks is quick and because the atrium-​based Starbucks is prior to TSA, it far less busy than the small, old dirty location just past the TSA.
Great job and funny barista!