Taco Bell

Worst customer service experience ever! waited 20 minutes in the drive thru to get home and notice my order was incomplete. I was charged for items that were missing. Because this has happened before, I decided to call the restaurant, and this is why I am most frustrated. The man on the phone offered me the options of coming back to the restaurant to get my food (sit in the drive thru for 20 more minutes, no thanks) or picking it up tomorrow. I asked him if he had a manager. without putting the phone on hold he says «there is someone on the phone FREAKING OUT about an order» Freaking out I was not, just stated my order was incomplete. I explained to the manager that my food was missing from my bag to which he asked if I left my diaper bag? yes, yes I left my diaper bag… in the drive thru… with my burrito. WTH? The next 5 minutes consisted of the manager saying nothing but «uhhhhhhhhh». Kudos to pizza hut for no longer allowing this location to serve their products. My suggestion, corporate should send a maintenance crew to check out the slow gas leak that is killing their employees brain cells. UHHHHHHHH

Order nacho bell grande, taco fresco style and tostoda through drive through. Took about 2 minutes, window server was very nice and politd. Food was fresh and hot. Not bad for taco bell.

I stopped by this location after work because it’s on my way may be about five minutes away from home and it took 20 minutes sitting in the drive-​through to get my food when the dining room was completely empty there were six cars in front of me and when I got my food and pulled off to the side of the check it it was cold I will never come here again

Wow. Love Taco Bell but have had terrible experiences the last two times we went. Just waited half an hour to get to the window and not even have our food ready. Completely unacceptable. Last time I paid for all steak tacos and got beef instead. I’ll drive to Cave Creek and Cactus next time.

Slowest drive thru I have ever gone through. This happens every single time, but I’m Taco Bell obsessed so I keep coming back. I’m typing this review while sitting in my car waiting for my nachos. Literally been sitting here for 18 minutes and there’s still four cars in front of me.

Terrible service. Always a long wait. If you go I would expect to be in the drive thru for 15 – 20 mins. Half of the time the presentation of the food looks like the employees are just being lazy. Bad attitudes.

I have asked for a variety if sauces and plenty. I get ¾ sauce per item. Makes me sad when I have to eat Taco Bell with my own sorry sauce.

Seriously?! Who goes to Taco Bell to expect anything great? I know I don’t. I am not dining at a fancy place, not want to. I’m on a budget, i’m hungry and addicted to Baja Blast. Would it kill you guys to just get my order correct once? I’m not worried about you slipping in a beefy burrito from time to time after I ordered a chicken burrito, but don’t ever forget my crunch wrap. That is not okay!
A man and his crunch wrap should never be separated. I eat at 2:00 for lunch. I’m freaking starving. Last think I want is to turn around after the drive through and come find the kid who forgot to pull my tortilla and sour cream off the griller.
After all that… i’ll see you tomorrow. Keep that Baja flowing!

We went to this location specifically for breakfast. I did a head to head comparison of the sausage breakfast burrito by Taco Bell and that of McD’s. What I liked was that the burrito was bigger than Mc. D’s they used real cheese and brand named sausage. What I didn’t like was that the burrito was bigger, it needed more filling or a smaller tortilla, one way or another. It was also missing the onions and peppers. My wife had the bacon crunch wrap and that was good as it was prepared.
The best part of this visit, was the staff, they answered our questions, ask our opinion and listened. The manager, David, had a Breakfast burrito made and added the Green Sauce to it, it was really good. He also advised us that there is a new breakfast menu coming out to all the AZ Taco Bells soon and improvements have been made.
I can’t wait to try the new menu, I feel they were on the right track with what they had, and hopefully will continue to get better.

Pleasant service, however, you must nearly always expect a wait if you order from the «Pizza Hut» menu… you get a hot, fresh order, but if you’re looking for «fast» food– stick with the «Taco Bell» menu…

The drive thru guy was outstanding and if you are a manager for this place it was at 8:25pm on March 25^th 2013. Good job hiring this guy!

Well friendly service is about the only positive I can give for this location. I waited too long at the window for my food. No one was in the drive-​thru, but service was slow enough for the guy to tell me «sorry for the wait.» I had a hunch to check my order (something I do not practice routinely) and noticed they forgot my tacos. I got home about 7 min later to eat my food as soon as I arrived home, only to experience soggy food! Yuck! Boo hoo! I’ll stick to home made tacos with a bag of Doritos on the side!

Fast and food as expected.