They were open wow! Quick service A+ This is how much a green chile should be in a double !
Naomi M.
Évaluation du lieu : 5 Glendale, AZ
This place never let me down when I need a nice big burger at a right price. I have shed a tear at this place like two times because it delicious. Better then Mc Donald’s, Burger King, and etc.
M G.
Évaluation du lieu : 1 Phoenix, AZ
Stopped by for lunch the other day. Placed my order and went out back to wash up. The restroom is like an old gas station where you need to ask for a key and walk outside. I got to the sink and discover there is no soap in the dispenser. I went back inside and told them how disgusting that is and got a refund on my order. I highly doubt the soap just ran out before I went in there. It could have been out for days. Meanwhile the employees are using the restroom, splashing their hands under running water and calling it good before making your food. I should have alerted the health dept. Whataburger is one of my favorite fast food burger franchises but this location is a joke. And don’t ever go here at night. You are practically guaranteed to get cold fries by the lazy night crew.
Cathy C.
Évaluation du lieu : 2 Phoenix, AZ
Im NOT Sure what happened here. The service & quality of food has definitely taken a turn for the worse. What the heck has happened to people taking pride in what they do? Some people may think working in fast food is a low job, I however have much respect for anyone that braves a cruel public to make & serve fast food. Whoever is currently responsible for training here is truly doing the worse job ever. My Order was wrong, Even the attempt To fix the error was wrong. Other patrons had looks of total disbelief because to watch the staff struggle to do their job was almost painful. So what I ended up with was a cold cheeseburger. Disgusting. Inedible. Very disappointed.
Michael W.
Évaluation du lieu : 3 Phoenix, AZ
I pulled up and ordered a number two which is the double meat whataburger combo meal. Price was sub-$ 10. Service wait was about 5 – 7 minutes at the drive through in the early morning with about two cars behind me. Burger was pretty decent, prices were decent.
David B.
Évaluation du lieu : 1 Rio Rancho, NM
Ordered 4 honey butter chicken biscuits and took them home. The chicken strips must have been hours old they were old and disgusting. I worked at kfc when I was young and these should have never been served. Disappointing.
Chong Y.
Évaluation du lieu : 2 Buena Park, CA
This place is basically a Wendy’s having a bastard child with a Burger King, and then that bastard child having a child with a Carl’s Junior. It was ok.
Justin S.
Évaluation du lieu : 5 Phoenix, AZ
For a long time, this location had a gentleman named Kenneth(a.k.a. «KP») who ran the drive-thru in the mornings, and Kenneth brought this Whataburger’s normally good service to a legendary status. He ran as tight ship as I’ve seen at the drive-thru, and you drove off feeling like he remembered you from your previous visit(even if you had never been here) and that you were receiving personalized service from him. I understood from a previous visit that Kenneth no longer works here, but it’s my pleasure to advise that another gentleman named TJ has picked up the ball where Kenneth left off and is likewise doing a fantastic job running their drive-thru. He’s fast, friendly, and always has a smile when he hands you your order. Thanks for the great service, TJ — you continue to make this Whataburger location my favorite!
Victoria K.
Évaluation du lieu : 4 Phoenix, AZ
Went here on a Thursday night with my boyfriend. He ordered a patty melt and the honey BBQ chicken strip sandwich meal and I ordered a burger and the 6 piece chicken bites. Most places skimp on the sauce packets, but here the sauce packets were huge! More than enough for the chicken that I got. The chicken itself was a bit crunchy… probably give them 3⁄5 stars. The sandwich… more than likely the reason you came here… is huge. For $ 3 it was as big as my hand and fully packed with a delicious patty, lettuce, tomato, and sauce(no onions due to allergies) Go to McDonald’s and get a quarter pounder. It will be smaller, more expensive, and less tasty than this. It was a little salty tho. All our food arrived hot and delicious. The minus one star is because the service was slightly eh… could’ve been faster, But they did get me tea from the drive thru when the one in the store was out… Oh… the pattymelt is amazing. Just saying.
Kaylee W.
Évaluation du lieu : 1 Phoenix, AZ
I honestly wish I could give this zero stars because this whataburger is a piece of shit. I personally work in the food industry so I can honestly say it’s TERRIBLE. My dad has experienced bad service from here, but then this time around I also did with him as well. My dad drove 15 minutes to get our food because it’s the closest one… When he comes back home, we literally received half our food. Pissed, he calls and I call because this is ridiculous! The manager answers my call with not much help… And says«there’s not much she can do» so she tells me to call tomorrow because the real general manager will be there. So my dad gets back after the *second* trip and guess what? The food is ICE cold, and when he called back the manager answered again, and she was a complete and total bitch. Honestly, McDonalds has better service than this piece of shit, so don’t go there. This place doesn’t deserve customers.
Chelsey Y.
Évaluation du lieu : 1 Phoenix, AZ
I used to work here, so my expectations may be higher than some… …but I mean I live 5 minutes away and my damn burger was cold when I got home… Y’ALLSUCK.
Claudia S.
Évaluation du lieu : 3 Phoenix, AZ
Ah! I Went today for old school lunch & had a healthy burger lunch with jalapeños and green chilies! Call me crazy, but it hit the spot(fast food grease)! I Dine inside and the food and customer service has always been great, Very polite.
Trey B.
Évaluation du lieu : 1 Goodyear, AZ
Love Whataburger but very slow and poor service at this location. No ketchup, no straws, no salad dressing. Poor, poor, poor attention to detail and service.
Jay M.
Évaluation du lieu : 3 Phoenix, AZ
I always find this beacon of light in a dreary & dismal ghetto. It brightens my day & clogs my arteries at the same time-pure perfection. haha! Today was a more exciting day than usual for the employees and patrons of this particular location. Somebody needed some discipline next door at the lingerie shop so 15 cops later, their little circus act with a large bear riding a motorcycle and a bunch of reporters filled our afternoon with curiosity. Tho I’m sure this wasn’t entirely the reasoning for the good spirits, I have to say the gentleman taking orders could have filled in with a small comedy show in between all the commotion. Back to me… My poison of choice… Honey BBQ chicken strip sammich on Texas toast. It’s pretty delectable. I pretty much get it every time. I trick myself into thinking since it has chicken, its healthier. Today tho I tempted fate, I got a side of jalapeños to add a little fire to my taste buds. Not bad at all! Next time I’ll order them on the sandwich so I can see if heating them up a bit adds a little heat… I really like their fries when they are warm so of course I took down a couple of those but this time… You got it! I ordered the jalapeño ranch to top them off. Not impressed with that tho, the ranch lacked flavor. Oh well 1 out of 2 jalapeño attempts came out well. Since I’m a half full kind of guy, I’ll call today a success.
Eilonwy W.
Évaluation du lieu : 1 Phoenix, AZ
For years, I have tolerated that this Whataburger is slower than sit-down dining, gets my order wrong, and overcharges me, mostly because the chain sometimes introduces menu items I like. Today, I went in search of a jalapeño breakfast biscuit, which is a truly fine idea. At 6:45, the place was empty except for two clerks sitting in the dining area. They stared and giggled at my bemusement that there was nobody to take my order, as apparently the manager thinks it makes sense to send everybody who can operate a cash register on break simultaneously. Only when I started to walk out did one of the staff yell for attention in the kitchen. After much yelling, somebody in back said she’d be out in a while. Since there were no other customers in the restaurant or the drive-thru, I’m not sure what was more urgent than serving an actual customer, but I’ve known management to set some odd metrics that get in the way of customer service. «I give up – you don’t want customers,» I said, and I went to get a biscuit at the QT across the street. Larger fast food chains have a metric of time-for-service, and they’re always trying to reduce it. Not Whataburger! Whataburger cultivates the pure Customer Contempt Approach.
Bob H.
Évaluation du lieu : 1 Mesa, AZ
This place really has gone down hill!!! 2 yrs ago they had it right, however my last 3 visits have been a complete fail!!! Orders completely wrong and the fries were the worst I had in many years
Felicia G.
Évaluation du lieu : 5 San Marcos, CA
Ahhhhhhhh!!! The light from the heavens above shine upon this burger joint!!! Holy grail of burgers right here!!! Ok ok so obviously I’m in love with the burgers here, my god I was in Phoenix for 3 days and we ate here once daily HAHA!!! We couldn’t get enough. I had the double cheeseburger with bacon and onion. It was so tasty and juicy and the only thing that upsets me is I could only finish half of it :( The establishment was clean the staff was friendly but the only odd thing was the way they hand out condiments, they hide them in a tray behind the counter and the tray only comes out and is offered when your food is ready and the server has to walk it to your table each order. I don’t know, is it like this at every location??? Just seems a bit much to me especially if it were to get busy in there, very time consuming :/ I really wish we had this burger joint in Cali otherwise it looks like I’ll be visiting Arizona more often lol
Dave V.
Évaluation du lieu : 4 Wheeling, IL
Big ass burgers. Damn good fast food. It’s still a fast food joint so dont expect the most amazing tasting or healthy type food but its still good. Service wasn’t amazing but i have no complaints about it. enjoy
Tim S.
Évaluation du lieu : 3 Surprise, AZ
I have always seen these on my trips to AZ but I have never been. Stopped by tonight after the Diamondbacks/Cardinals game. Went through the drive through(Open 24 hours) and ordered a double Whataburger and a medium vanilla shake. I added cheese to my burger… kind of lame here is that they charge you 50 cents per slice… so since I got a double burger, it was 50 cents per patty= $ 1.00 for cheese. Oh well… My total was just under $ 9.00. Here is how the burger and shake were… Double Whataburger w/cheese– Damn Gina! This thing was a hefty ass burger. You could tell by the bag the dude handed me it was large and in charge. I parked and unwrapped this beast. The Whataburger comes standard with mustard, lettuce, onion, pickle and tomato. This thing was damn tasty. They use 100% all beef fresh meat. While I was waiting for my food in the drive through, you could hear the sizzle on the flat top grill of freshly made hamburgers. I was impressed! Everything worked. It reminded me of a Wendys type burger but better. The patties were huge, the cheese melted nice and the mustard gave it a good tang. I wouldn’t hesitate to get another one of these burgers. I liked it better than the burger I got last night at Lucky Boy. Vanilla Shake– This was a tad of a disappointment. It was kind of icy and not as smooth as I like my shakes. It is still a shake though and no man in his right mind would ever waste a shake. I drank that thing till the straw hit the bottom of the cup and nothing else came out. I don’t know if I would get one again from here. The texture was messing with my enjoyment of it. Overall I was very impressed with the quality/taste of the burger. The burger is a mans size burger… no skimpy shit here. Price was a little high though and the shake was just alright. 3 stars for now.
Javier J.
Évaluation du lieu : 1 Santa Barbara, CA
It was 1am on my way to Tucson and it was either this or mcdonalds, i went with the hype of wanting to try this random looking place out and let’s say I regret not getting the 20 pc chicken nugget @ Mcds. This place was saltier than the pacific ocean. Also the man charging was handling money and food at the same time. whataburger *sad tone*