I went in for lunch earlier today, I was greeted with a friendly smile at the pick up window. The food was fresh and the service was great!
Kennyatta P.
Évaluation du lieu : 1 Phoenix, AZ
Even though I like Wendy’s products, I would have to give there service 2 stars. I came to this location for my lunch break from work and when your out on the road as much as I am, your very grateful to be able to get to a restroom. This place don’t even service there restrooms often like other places. I brought it to the attention of the cashier when I order my food and she said she would get someone to take care of it. I got my food, single burger, ghost pepper fries, and small drink. The ghost pepper fries is a waste of money if you like spicy food. It was just fries with cheese poured over it and some chopped raw jalapeños on it. Not spicy at all. Anyway after I finished my meal, went to used the restroom and it was still not serviced. Asked the cashier again, she said she would talked to the manager. Well my hour lunch is over so I’ll find somewhere else to go. This was a total disappointment.
Lori G.
Évaluation du lieu : 1 Phoenix, AZ
Apparently the people who work in this particular Wendy’s are all morons. For the second time in a row my order is messed up. I ordered a total of three burgers. did I get them? No. I got a single baconator. instead of the double patty that it comes with. Mind you they also charged me extra for the cheese and the bacon. over the price of the burger. Then of the two other burgers, I received only one of them, but I sure paid for both, including be charged extra for the cheese that already comes on them. This is ridiculous. tomorrow I will head in and speak with the manager. but since I’ve just gotten off a 16 freakin hour shift I’m just to tired and frustrated to go and not say something I shouldn’t about the lack of iq points the employees seem to share.
Edward R.
Évaluation du lieu : 1 Phoenix, AZ
This location lies about its hours. Says open until 1am on the door but was clearly closed at 12:20. Fast food is expected to be cheap, reliable and fast. Nothing less reliable than not being there when you’re supposed to be. Now I’m starving at work in the middle of the night. Thanks. Next time I’m ordering Pizza Hut.
Bradley S.
Évaluation du lieu : 1 Scottsdale, AZ
So I’m at Wendy’s only because I saw an ad on TV. Yes I know the food never looks like it does in the commercials. But they have baked potatoes. What other fast food joint has baked potatoes? I drove out of my way just to get me some baked potato! Wtf… They’re out of baked potatoes. This has happened before. In fact it happens a lot. And it pisses me off! Listen up Wendy(or the people in the corporate office). Figure it out! You must be aware that some people only go to Wendy’s BECAUSE you have baked potatoes. The guy behind me also wanted a baked potato and the look on his face was the same as mine, a look of «what the hell… I could be at jack in the box.» Well this time I asked the employee what’s up with having zero potatoes and he said something about them sitting too long and getting dried out. So I say again Wendy… get some smart people together and figure out how to have potatoes all the time! Your slogan is «Now that’s better.» Seriously? That’s your slogan? «Now that’s just stupid» as stupid as running out of potatoes. On a good note, frostys are delicious and also like the free style coke machine.
Heather P.
Évaluation du lieu : 4 Phoenix, AZ
We used to have a Wendy’s down the street and it was perfect for those nights when you didn’t want to cook. It closed and one of the«bertos» burrito places but I digress. The dollar menu is great ans the choice of fries or salad ia nice. I also love love love the full size salads. I miss our old close one but we’ll often go for a quick dinner — just further
Alexis M.
Évaluation du lieu : 1 Phoenix, AZ
Every time I go here, I order the same thing. A junior cheeseburger with a cesar side salad. Every time I get the wrong items. I’m getting real tired of it. I’ve worked the drive thru at fast food places. It’s seriously not that hard. Come on people…
Amy K.
Évaluation du lieu : 3 Phoenix, AZ
This Wendy’s is not the best one in town, but the staff here is really sweet. My co-workers and I go to Wendy’s every Friday. It is nice when you walk in the door and they say hi to us by name. Then when you order your food they already know what we would like to order. The location of this Wendy’s is across for the VA hospital. So you will see a lot of doctors or nurse here and sometime patients. I will say that this Wendy’s could use a makeover. Hopefully one day they will, and then people may want to actually eat here.
Jewls M.
Évaluation du lieu : 1 Phoenix, AZ
My be got food here once and all of it was just thrown together and cold. I thought I’d play it safe and get a frosty today since my one surgery can’t eat fast food. So there was something in my frosty I almost puked and had to throw it away. Don’t go to this location
Grace G.
Évaluation du lieu : 2 Phoenix, AZ
I really like one of their managers who is here during the weekdays. He is very good at keeping the staff on their toes but I haven’t seen him as recently as my last visit. The drive thru service is horrible with errors from ordering to inability to understanding the English language. This place has gone downhill.
Fabio R.
Évaluation du lieu : 3 Glendale, AZ
This Wendy’s isn’t the worst but it certainly isn’t the best. Sometimes they get my order wrong but they’re close by.
Mark H.
Évaluation du lieu : 3 Phoenix, AZ
This review is pretty much for the limited time Chicken Flat bread. I really liked this sandwich. It is better than their hamburgers. Quite a lot of flavor. I hope to see it back soon. Not much else to brag about this place. The salads and chili are just maybe ok.
Masha Z.
Évaluation du lieu : 1 Chandler, AZ
My friend ordered chicken nuggets, and two of them were molded together. I’m vegetarian, so I sat there with my crappy fries but tasty frosty and watched the madness unfold. As she tore the two melded nuggets away from each other, THEREWAS A GELLYWHITEPASTETHATDRIPPEDOUT. I am literally gagging just recalling the incident, and I almost threw up all over the table. This exact same scenario happened to my sister, on her totally different box of chicken nuggets 45 second later. Nobody finished our food. We all just left. There is white gooey crap INTHEFOOD at wendys. So incredibly gross. SO gross. Gross. Don’t go here, for the love of god!
Amber A.
Évaluation du lieu : 1 Phoenix, AZ
I have no hesitation in giving this review one star. I wanted a Frosty, but left without anything. The patron two cars in front of me apparently thought she was ordering at a fine dining establishment. It’s Wendys not a fancy steakhouse. While waiting for this person to finish ordering her lenghtly and detailed order, a bum tried to ask me for change. I promptly told him to get the F*** out of here. I took my own advice and did the same. Will not be back to this location.
Amy T.
Évaluation du lieu : 1 Phoenix, AZ
I had a bad experience several weeks ago where I had to pull up and wait for my food. The wait was over 10 minutes and after all of that my order of bacon was not in the bag. I had to go in and wait in line to get the item. I’m all for second chances so today I went to Wendy’s and once again I was asked to pull up to the palm tree. I timed it and once again I waited over 10 minutes for my food. It was a breakfast meal and not even close to the end of the serving time. They came out with the food and this time I checked and no bacon. She went in and did bring it out to me this time, however ALL of the food was ice cold. I was very clear that I will not give them a another chance and save others from the trouble.
Jane K.
Évaluation du lieu : 1 Phoenix, AZ
Not one but TWO times had to drive back around and give them back the food they handed me. Two times they gave me someone else’s food! Every time I tried to check, they told me they were busy and that I needed to pull forward if I wanted to check. I just wanted to try their salad. Every fast food restaurant has the ability to make a decision: are you going to be as bad as everyone expects, or are you going to take the time to do it right? Wendy’s of 301 E Indian School, I hope you read this. Moreover, I hope you try harder to take the time to do it right. I believe in you.
Cathy C.
Évaluation du lieu : 2 Phoenix, AZ
yeah — unfortunately — gotta agree with these reviews. This USE to be one of the better Wendy’s — not sure what happened. I gotten to the point where I only order their salad now, there’s no consisitency to the food that they«cook». But beware — they ALWAYS screw up the order — even the salad didnt have the dressing I asked for, geez! REALLY? Get it together Wendy’s …I love me some Whataburger!
Kris O.
Évaluation du lieu : 1 Phoenix, AZ
Don’t park your car and expect it to be there when you come out after eating there. They towed my car today because I did not eat in the restaurant. Unfortuantly we did eat there and could not get out of the parking lot because of event across the street. So we walked around the nuthouse01area for a bit came back and car was gone. Talked to manager who said we did not eat there and I showed receipt and was told that was I was not seen on some camera so I did not eat there. Now have to wait until Monday to get my car. Well thats it never eat here again. Lost customer for ever Wendy’ Wish Dave were alive he would have treated customer much differently. Shame on Wendy’s
Amaryllia L.
Évaluation du lieu : 1 Sunnyvale, CA
After landing in PHX but before embarking on a 2.5 hour drive to Flagstaff, i thought Wendy’s would be a safe and easy place to grab some food on the go… well, I was wrong. * Chicken Nuggets: dry, freezer-burned meat with extra hard double-fried shell. * French Fries: super hot, crunchy, over-fried french-fry-shaped fry-shells. so hard and crunchy that i thought i was eating french-fry chips. * Junior Bacon Cheese Burger: bacon and burger meat both tasted dehydrated. Guess what, last thing I want after a 4hr flight and landing in 100+ weather is hot, dry, crunchy, tasteless food!
Dave B.
Évaluation du lieu : 1 Phoenix, AZ
Wendy’s new BREAKFAST blows! I’ve never been a huge fan of Wendy’s food, however seeing their big window sign of their new breakfast sandwiches drew me in. My God they looked good! And my God was I disappointed. I had a sausage biscuit with a kick ass looking buttermilk bun that was infused with syrup. The meat was spicy(ala McDonnalds) but the rest was just yucky. I highly recommend you skip Wendy’s for breakfast. Bummer.