What a slow ass drive through!!! How does this constitute fast food? Everytime I hit this McDonalds it’s so slow…
Fernando S.
Évaluation du lieu : 1 Phoenix, AZ
It has to be probably the worst McD in the valley !!(explains why I was empty) I come in to eat something real quick side I was still working. And well first they were out of little cups for ketchup. So when I tell the cashier he replies«oh we don’t use those anymore» and gives done packages. Then I ask for a water cup and they don’t have any or any water for customers. But said he would give some in a fountain drink cup. Which it was ok for me. And when I wanted to use the restroom well it gets interesting. They have it locked, of course !! And if you want to use it, you need to provide your receipt to show you are a customer and then they WALK you to the restroom as if you are going to steal the key or something. Omg what a weird and interesting visit to McD !! Never again. Really !!!
Thought C.
Évaluation du lieu : 4 Phoenix, AZ
As I live just one block North of this location, it’s typical to find me in the drive-thru around 4−5pm nearly everyday. The quality of the food is always fantastic. The service??? Well. Not always great. Thadius was an enthusiastic young man. He always took care of me and with the kindest hospitality I’ve seen in fast food. He quit to pursue other things. Since he’d gone, my trips here had slimmed as the service is not really that good. That is until yesterday around 6pm. I was greeted at the speaker with the most effervescent, angelical voice I have ever heard. Clearly Gabby enjoys her job. Once I got to the window, she was just as enthusiastic as on the speaker. Her smile, shinning brighter than the sun, was just amazing. When I approached the 2nd window to receive my bag of delicious McTastieness, I asked to speak to the manager, who was also lively and hospitable. I spoke to her briefly about the need to, not only keep Gabby, but have Gabby train the others in the act of kindness and joy. In terms of driving through, my experience was 5 star, however… Monday afternoon,(Memorial Day) I went inside. I am bowing my head in disbelief at the uncleanness that abounds. The dining room was filthy. There was a family in the play area. There was three homeless in various spots of the dining room sleeping slumped over tables. This doesn’t include the half dozen homeless that was outside loitering in the parking lot. I found a relatively clean spot at their tall table in front of the absolutely filthy beverage counter The fountain drink area had a hand written sign indicating«Out of Order.» Though that wasn’t true for all the fountain drinks, most of them didn’t work. I had the Diet Dr. Pepper. It worked but was flat. That aside I was most disturbed by the lack of cleanliness in this place. I don’t know what McDonalds policy is regarding the homeless, but this particular location seems to be a homeless magnet. Though my heart breaks for them and would love to see them catch a break, their presence here, I’m certain, drives away business. While enjoying my perfectly made, tasty triple cheese burger and well done fries, I witnessed several homeless men,(or so they appeared) walk up to the beverage counter with unbranded Styrofoam cups and helped them selves to a drink of their choosing. All the while the Manager and other crew members seemed to turn a blind eye to this seemingly petty crime. All that said, I regret I can only give 4 stars to this location.