I was there and this young man Ivan was very helpful and passion I really like this location, I don’t know why they have low stars but most employees are ver polite and helpful
Douglas J.
Évaluation du lieu : 2 Scottsdale, AZ
I went through the drive thru just now, getting mcnuggets, fries and a Sunday for my pregnant wife and even though I asked for bar-b-q sauce twice, they neglected to put it in the bag and now my pregnant wife is sitting here with plain mcnuggets. McDonald’s ruined her night. I want this made right. Step up McDonald’s…what are you going to do? A plain mcnugget is basically inedible
K W.
Évaluation du lieu : 1 Phoenix, AZ
I went Sunday for lunch. I wanted to use the restroom to wash my hands before I ordered. The restroom is locked with a hand written note reading customer use only, you need a receipt to use. I went to the counter to ask for the key explaining I wanted to wash my hands before I ordered. The«manager» told me No. I was dressed nicely and I look clean. Clearly I’m not a homeless guy trying to bathe in the bathroom. I asked if I could wash and then order and he again said No. As I left he yelled«have a nice day» to make sure to really upset me. Poor customer service and no discretion. I would give zero stars if I could based on the way I was treated.
Drew P.
Évaluation du lieu : 1 Tucson, AZ
Horrible customer services came through drive auto machine came on asking to pull up to next order spot. Then no one ever answered. I pulled up to window and the lady ignored me. She clearly was avoiding customers it was only 1030 pm. They really need to get there service together. We went down the road to Wendy’s it was so good.
Edward R.
Évaluation du lieu : 1 Phoenix, AZ
This is by far the worst McDonald’s I’ve ever encountered. I usually drive through on my way to work, and this is the only location that is directly on my path. On multiple occasions, I have reached the drive-through window to learn that the automated system is broken and that they can only except cash. This is like for me to just drive off without any food after waiting on the drive-through line for 20 minutes. today was different and by all means just as bad. Upon reaching the ordering window there was a hand written note on the speaker stating that this automated system was down and that only cash could be accepted. Unluckily, I did carry cash today. I ordered my usual quick breakfast — I hashbrowns and a large soda. After waiting online for way too long, I received my hashbrowns and soda. The hashbrowns were ice cold(quite different than my other experience at locations worthy of the name McDonald’s) and my soda came out in one of the sweet tea cups. This place has no idea what it’s doing in new business existing has a McDonald’s franchise. Take your business elsewhere.
Andrew P.
Évaluation du lieu : 1 Phoenix, AZ
Went here to get some ice cream after dinner … Ordered at the drive thru … waited in line for 20 minutes … FINALLY get to the window and get told we can only pay with cash … they were not accepting cards … could not have told us before ordering and waisting 20 minutes in line … Definitely a horrible experience …
Chelsea W.
Évaluation du lieu : 2 Phoenix, AZ
I went here to be picked up by a friend, so I decided to grab something to eat The guy at the counter seemed a bit too timid to take anyone’s order… but at least he actually stopped to take my order… unlike the other girl and guy. Anyhow, the food took a while to come out and it was pretty decent… it was hot. The only true downside is the bubbly brook that is my stomach and I didn’t even eat my sandwich… but that’s McDonald’s for ya haha!
Jody K.
Évaluation du lieu : 1 Phoenix, AZ
I went here to grab a happy meal for my son while getting my car washed for my niece’s swim team at the same location. The play area is dirty. The employees are not friendly.
Jessica T.
Évaluation du lieu : 1 Phoenix, AZ
Okay so I’m not really a huge McDonald’s fan but I come here a lot when I bring girls for mentoring. So as we are sitting and doing work out of a book on a Sunday night(paying customers) the girl that I’m mentoring is smoking her electronic cigarette(no scent and nothing harmful… even airports allow them), the manager literally YELLS across the restaurant«YOUCAN’T DOTHAT» and is completely rude and unprofessional. I understand rules and don’t mind abiding by them, but to be rude and brash? Unnecessary. Not to mention my burger was cold and there was no ketchup in the containers. The restaurant was practically empty and there was no line. I worked in the restaurant industry for years, I was absolutely disgusted. We won’t be coming here to do work anymore. What a jerk?!?
Scott W.
Évaluation du lieu : 3 Glendale, AZ
Ok, so I am not a big Mickey D fan. I wanted a mid morning snack and a sausage biscuit so I pull in here only to realize they are being remodeled. Now I am under the opinion that nobody but the infirm and mothers with screaming babies have the right to add to the carbon footprint by using a drive thru but by this time somebody had already pulled in behind me. I got what I asked for and a smile at the window. They fulfilled my expectations so they get a full 3 stars.
Marty F.
Évaluation du lieu : 4 Scottsdale, AZ
McDonald’s is getting a bad rap here, I can see. Yeah, it’s not the best one out there, but it’s not the worst. Ive only been here for breakfast, so that’s what im basing my review on. I use the drive-thru. maybe that works too. I get my usual vanilla iced coffee and oat meal in the mornings and have never been disappointed. The girl at the pay window always seems friendly and has is smiling all the time. The girl who gives me my food is the same way. Only time I’ve had problems was this morning when the manager of all people, didnt give me my spoon! serious… just kidding. It’s McDonalds. not a 5 star restaurant. :)
D C.
Évaluation du lieu : 1 Phoenix, AZ
I know. I know. I know. I know. Why am I wasting my time Unilocaling about a McDonald’s. But hey sometimes I crave a double cheeseburger and some fries or some hot cakes and an egg mcmuffin. Also, I am a firm believer that a burger shouldn’t have mayonnaise on it. They are one of the only chains that don’t put that disgusting crap on their burgers. Plus, they serve the best diet coke. I don’t know what it is. So, please don’t hate me. But damn this place is the worst McDonald’s I have ever been at. Every freaking time I have been to the place they have messed up my order. They either forgot the fries or forgot my sandwich or they don’t have pickles for their burgers. How the hell do you run out of pickles!!! I love pickles. I really do… I always order extra pickles when I get a burger. I only live a couple blocks from this place and I avoid it at all costs and go to one that is 3 miles away. So if you are craving some Mickey D’s keep on moving past this location.
Jimmy C.
Évaluation du lieu : 1 Phoenix, AZ
It’s McDonald’s: How do you fuck up McDonald’s? Easy – hire no one who speaks English, consistently serve cold and stale french fries and generally let the store be filthy. I’m so glad I live in the quasi-ghetto!