Aspen Dental

Stay away. Treated us like dogs. Went to Dr Hagen on glenway near ferguson rd. Much better Dr. He treats everyone like humans.

I went there originally due to the pain caused by one of my wisdom teeth. They got me in the same day I called. In fact they called me and let me know they had an earlier time. I arrived and didn’t have to wait long at all to get an x-​ray done. The doctor came in, review the x-​ray, went over some option and his recommendation. Then we talked to the office manager, Aaron, who went over everything financially. It wasn’t cheap but you won’t go to McDonald and expect a 5 stars quality steak either. He found a way for us to make it work. At this point he felt that I was in so much pain so he asked a doctor to write me prescription and was able to schedule me in the same day for deep cleaning. They surgery for my wisdom teeth was done the following weekend.
The surgery was pretty much in and out for 4 wisdom teeth. The doctors, nurses, and staff were very professional and very friendly. The office were very clean throughout.
I haven’t been to the dentist in quite some time due to my previous dentist kinda talked down to us so it was very discouraging to go back to any dentist. I was very skeptical about getting my teeth clean on the regular basis until I went to Aspen Dental. The lady that cleaned my teeth was very positive and very encouraging to make it a regular thing. My wife ended up doing the same thing and we will be using them as our regular family dentist.
You will have a lot of negative rating with every company you use. I highly recommend you visit them and find out for yourself. They will go over everything with you financially before it will cost you anything so if you don’t like what you see then it’s your choice to walk out. They don’t charge your for the x-​ray anyhow. What do you really have to lose except time which you’re wasting right now reading all these ratings lol.

I just returned from my first visit to this dentist. I had a somewhat emergency situation and due to some, ahem, questionable billing practices by my former dentist, I arrive here as a new patient with x-​rays and medical records in tow. I was able to call early this AM and get a late morning appointment. Pleased about that.
This is a no frills office, but do not take that in a pejorative sense. The office is bright, clean, and business like. There is not a lot of fluff, kid play areas, free beverages, etc. No, these people are about providing quality dental care, at a reasonable cost. This is not a dental mill however. I was never rushed, or left alone for hours at a time due to over scheduling. I saved some time and did my new patient paperwork in advance so that cut time off my wait.
Despite having my own x-​rays, the whole head just being taken yesterday, I was given a free full set of x-​rays and examination. Nice touch. I met with the hygienist who did a full examination and told me what she suggested. Contrary to other reviewers, she was neither pushy nor rude. She was quite pleasant to be honest. I then saw the dentist. He reviewed my x-​rays with me and told me what he suggested. He was honest, non-​pushy and answered all of my questions.
Following I met with the office manager Aaron. He went over all the suggested treatment, explained how my benefits and my secondary benefits would pay, and we scheduled my oral surgery. There were no games, no high-​pressure sales, no lack of professionalism. I do wish he had closed his door so he was not interrupted — you know that whole patient confidentiality thing but this is dentistry, not, well something more severe. Everything was clearly explained, there is a price guarantee, and I felt confident in the service I received.
Overall, I give them 5 stars. I wanted to give 4.5 stars but that’s not do-​able here. This is a good no frills dentist. They got me in and out and took care of my problems. I’m not sure what issues the other reviewers had, give this place a try for good service by decent people. If you want the uppity spa dental experience, this is not the place, but after-​all, do you really need that when you are there to get your teeth cleaned?

I read a review that Emily wrote but not until after my wife went here. Everyone knows you can’t please every customer so one complaint is not a deal breaker. Sadly, the bad experience Emily had is exactly how the place runs. If I could give zero stars, I would as well.
The dentist was just plain rude. Horrible bedside manner. They employ high pressure sales techniques and if you opt not to go with the $ 6,000.00 price they suggest, their professionalism ends and the rudeness begins. They wanted to do $ 6K of dental work when we asked for a simple extraction.
My wife had an extraction that was needlessly painful. It’s highly offensive to be treated poorly if you don’t want the Cadillac treatment they’re trying to sell.
I’ll be the second consecutive patient to urge people to go elsewhere for treatment. Anywhere else.

PLEASE READ!!!
I wish I could give zero stars. Worst $ 3500 I have ever spent! I’m literally sick right now. Got tons of dental work here. Went to get my veneers replaced and they look WORSE than they did in the first place. Not only do they look bad, but they were done incorrectly — now I have to get them redone. And they aren’t willing to refund me. I’m literally heart broken. I will never go back here, and I recommend no one else does either. Horrible customer service. Painful. A nightmare. PLEASE NEVER GO HERE!!!