Applebee’s

I love the green goddess when they make it properly dont get me wrong I have had to remind them of ingredients on a few occassions. I use to enjoy applebees, chain or no chain but, this location has gone down hill service could be kinder and maybe pay attention to the order given that is all apart of being a server. Steak Ceasar is not the same. I enjoy half off apps late night and depending on whos cooking the bourbon chicken and shrimp it is tasty. Weekly drink specials, karaōke and trivia hard to pass up… Step the service up and maybe clean the patio better and this place would be so much more!!!

Thank you Brandi for being our waitress on Friday 4÷29÷16 late night. Good service good manner. It make the foods turn out good.
I’m changing my review tonight cause I been here for the passed times.
3 time a week. the server is not on top of her mind. she forget my ranch than said I didn’t tell her what does she mean I didn’t tell her!!. I’m a server my self. my meal come out over cook. I asked for medium not BURN… she took my meal back before I could even took the picture cause she saw me open this Unilocal app up. !!
From a 5 stars I gave them on my 2^nd time to a 1.

John, the general manager, is very kind, professional, and courtious. Was very efficient in helping me out with my problem. Great restaurant!

I went there last week with my boyfriend for dinner after spending a day out shopping. We were seated promptly and that was the only good thing about our visit. Our waitress was named Janell or something similar, and she was not very attentive and was very slow. We noticed the same level of service by her at other tables as well, the table next to us got their drinks (water, soda, etc) after their food…
The food was ok, but nothing amazing. Janell seemed to have a negative/​bickering attitude towards one the hostess’, though we did not feel the same attitude from the hostess towards Janell (sorry, I did not catch the hostess’ name). The best part was when it took 30 minutes to get our check because the point of sales went down, so they had to imprint my credit card and give me a manual receipt/​check. The total for food was $ 23.52 and we gave Janell at $ 5.00 tip (21%~). I guess she felt her level of poor service and rude/​negative attitude were worth more than 21%, because when the charge showed up on my credit card statement it came up as $ 31.70, giving herself around a 35% tip. I have disputed the extra charge with my credit card company, but this is considered stealing. Thankfully I saved my copy of the receipt as proof and submitted that with my dispute. I will not be returning to this or any restaurant that condones and staffs thieves.

Horrible service. You have waitress talking to there friend instead of doing there job. Always take long to bring the food out and then on top of that food taste cold and nasty like the pasta I order no sauce on it just pasta and water.

Ordered ribs to go with Cole slaw. Ribs was cold and look like it was not grill but warm up in a microwave. Did not get the Cole slaw and the bill was over $ 30 plus tip. Never will I eat there again.

Oh, the PAINTED LADIES…
Dear Manager,
Do you think you might consider being more diverse in your hiring practices? You do of course realize that there are women who don’t have tattoos, right? And you do realize that it is okay to be diverse in your hiring practices, right? So, it is okay to hire a woman who doesn’t have arm fulls of colored tattoos.
Thank you!
Geez, it would be so nice to actually be served by someone that you’d let in to your own home.
On our visit on August 21^st, after getting through the painted ladies, there was something else not going well at all with this restaurant. Meals were late coming out of the kitchen, being returned for rework, etc. Not a good situation!

I had a really bad experience at this applebee. I know about the promotion ‘order strawberry lemonade get the tacos for free, if the servers don’t mention it’ I lost twice before and I finally know how to get that free. I love these tacos and how great if I can join this promotion. I took my mom there to celebrate july 4 around 12pm. When the server comes they asked me order to drink, her name is Andy. She mentioned coke, beer and I said I wanted strawberry lemonade. She smiled and said it was great. She walked away but I asked her ‘excuse me, so do I get the tacos.’ She was silent and answered like «oh» and she asked me to wait. After going somewhere and she came back, she said she couldn’t give that free for me because the promotion says if the server didn’t mention. I told her «yeah, you didn’t mention it, you just said coke and beer not strawberry lemonade. I lost this promotion twice, the girl served me before show me how to get this already.» She was silent and she said she would bring it out. However, 2 minutes later a man with green shirt who I thought was a manager came and told me that he couldn’t give me that tacos. I asked why. He said I couldn’t interrupt when she introduced the drink, she would recommend this but because I interrupted her so I can’t get it and I didn’t understand the promotion. He told me this girl was trained so well and all the servers were train so well to serve the customer. His attitude like I was so mean, I was impolite when I interrupted his server. He told me ’ you don’t understand, you can’t say when she was talking.” I was mad and I stood up, asked my mom to go. He kept me and said «oh if you want I can buy it for you»
Buy it, do you think that I need him to buy for me? I get my mom there to enjoy not to get the food free. I just want to join this promotion for fun. He said all the servers were train well. I thought he was the one who train them, so that’s why they are so rude to customers. I felt really bad and I stepped out then get the lunch at red lobster on 34tj street north instead. And you know all the servers in there were so nice, they really deeply understand customers and serve what customers need, not only food but friendly. They asked me where I lived, how my jobs. They are so nice.
I really love applebee food but the quality of service is so bad. It is not the first time. Was that man a real manager who studied how to serve customers?
You can go to applebee to enjoy food, but not this place. Bad time ever!

Great late night food! Very punctual service! Quick, easy, and cheap! Manager came out a couple times, made sure we had been waited on and asked how the food was. Delicious food! Only thing about this particular AppleBees is the lack of parking!

I don’t typically rate CHAIN restaurants because no matter how bad you can rate it, for some reason it still stays in business. With that being said, Applebee’s has went down IMO — down in customer service, food waiting time, and presentation. The menu is still pretty good… but this particular location, what I ordered was a bit disappointing. The sweet tea was watered down, so i traded for a strawberry lemonade — only for it to come to me with some Syrupy taste. I got the peppe crusted steak, which was good… but it was drenched in wet tomatoes and spinach… i like my steaks juicy from the meat. NOT the other stuff. And the server rarely came back for our order. Don’t get me wrong, Applebee’s isn’t terrible, I just think Applebee’s seriously needs to get revamped. If your into the whole bar atmosphere then that’s all what it’s pretty much good for… but Everyone who rated this particular spot 4stars and up need to get checked on.

This place is always packed with people. It is in a convenient location the huge mall in it’s vacuity. I have always had a great existence when I come here. The chicken had gotten so much better. They actually use real chicken now instead of the frozen stuff. The salmon was good but this not a place for it but it’s decent.

This is a great late night spot there’s half off appetizers after 10 and the wedge salad is the best in the city. on a scale of 1 thru 10 I give the service a 8 and the environment and setting a 9. My girl and I prefer to sit outside especially at night because it is less crowded and the fresh air is pleasant and welcoming I’ve had everything from the ribs which are good, to the hamburgers with real ground beef and fresh fresh topping. For the appetizers, the buffalo wings but my favorite is the wedge salad. So if you’re a Applebee’s fan or its your first time, you’ll be impressed with it all. Enjoy.

Try the four cheese grille sandwich and tomato basil soup.
Great service. Nice atmosphere.
We were seated right away for a Saturday night at 7:00 that’s great.

I’m not sure why we keep coming back here. The service is so bad we wait in the lobby for about 6 minutes before getting seated and then there only seems to be one waitress at all times of day no matter when we come. The manager often has to handle the workload.

I haven’t been to an Applebee’s in awhile!
My girlfriend and I came here before our movie, for some drinks and appetizers. We had mozzarella sticks and onion rings. I had the Ruby Long Island Ice Tea, and it was awesome. It’s a new beverage here I guess.
My girlfriends onion rings were under-​cooked, so she sent it back and her new ones were much better. My mozzarella sticks were perfect!
We will come again for another before-​movie pre game. Try the Long Islands!
Bring your friends!

Went for their late night ½ off appetizers deal and it was a complete nightmare. Was given chips soaked in oil, that’s apparently according to the manager were the leftovers, I mean, REALLY?! Service was bad and food was even worst than the service. Never again.

This Applebee’s location gets a 5 because of the service. We normally sit in the bar area because we receive the best service from Jamie.
If the music is to load, they have no problem durning it down.

Not a huge Applebee’s fan, but this location is decent. Used to (and not sure if they still do) have karaōke on Thursday nights. Service and good has been okay here as well.

Walked in and there was 5 people at the front desk with their backs to us. After about 30 seconds one of them says «how many»? No hello, welcome, or anything. They sat us without another word. The booth was dirty. The waitress was not friendly. We just left for Cheddars across the street. I’m not spending my money somewhere that doesn’t care.

I swear this has to be the Applebee’s that Hall Pass was filmed for. THIS place is crazy busy after 9pm. It’s Applebee’s so I’m not getting into the menu. We’ve all been there. But this place has 2 for 1 drink specials all day! How can you beat that! Half price apps after 10. There is always something going on here! Hoppin!